About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain or city views, and modern amenities such as mini-bars and flat-screen TVs. Family rooms and interconnected rooms cater to all guest needs. Dining Experience: The traditional restaurant offers French, Italian, and local cuisines with halal, vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, buffet, and vegetarian selections. Leisure Facilities: Guests can enjoy spa facilities, an indoor swimming pool, fitness center, terrace, and free WiFi. Additional amenities include a bar, coffee shop, and outdoor seating area. Prime Location: Located 9.3 mi from Almaty International Airport, the hotel is a short walk from Republic Palace and close to attractions like Kazakhstan Independence Monument and Central State Museum.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 queen bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Wen
    China China
    Great location. Next to the Kok Tobe cable station. Delicious breakfast.
  • Andradige
    United States United States
    Overall I think it is one of the best hotels in the city. I've been to the city many times and this was my first time staying at this hotel. It's new and modern and I liked everything about it. Quiet, clean, comfortable room, friendly staff, great...
  • Alaubek
    Kazakhstan Kazakhstan
    Novotel’s staff were very friendly; did lightening fast check-in! Clean, cozy rooms as you can expect from. Offered us free underground parking.
  • Timur
    Kazakhstan Kazakhstan
    I like the location, it's near koktobe sightseeing, this is really good place for family. And this is medeo area with good and fresh air, the only place where you can breath freely. Everthing in the hotel were just great.
  • Sarah
    Kuwait Kuwait
    very friendly & helpful staff ( Reception & breakfast ) LOCATION Breakfast ( big verity & tasty) Comfortable beds Definitely coming back
  • Evelyn
    Australia Australia
    Great location very clean and the staff were so helpful. Great breakfast
  • Dietz
    China China
    I loved the location, the bed was very comfortable and the breakfast was excellent. The staff was very helpful.
  • Onur
    Kazakhstan Kazakhstan
    Asked to have connected rooms, rooms were ready and there were complimentary water and chocolates, very much appreciated
  • Traxie
    Singapore Singapore
    Good selection of buffet breakfast. Great location - close to everything. Very clean and modern rooms with multiple water dispensers across the floor. also has an indoor pool and gym. 10/10 will recommend!
  • Elizabeth
    United States United States
    My family really enjoyed our stay. The service was wonderful, the breakfast was plentiful and the location was central. The lobby had a nice seating area with delicious warming drinks. We were able to pay for a rollaway bed that was very helpful...

Hotel area info

Restaurants

1 Restaurant On Site
  • Le Resto
    • Cuisine
      American • French • Italian • Local • Asian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Almaty City Center takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
16+ years
Extra bed upon request
KZT 5,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please inform Novotel Almaty City Center of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Novotel Almaty City Center