Located in Almaty and with Shymbulak reachable within half a mile, Tenir Eco Hotel, Shymbulak Mountain Resort has concierge services, allergy-free rooms, a restaurant, free WiFi and ski-to-door access. 13 miles from Kok Tobe Mountain and 14 miles from Central State Museum of the Republic of Kazakhstan, the property provides a ski pass sales point and ski storage space. The hotel has a sauna and room service. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. At Tenir Eco Hotel, Shymbulak Mountain Resort the rooms are equipped with bed linen and towels. The area is popular for skiing, and bike rental is available at the accommodation. Republic Palace is 14 miles from Tenir Eco Hotel, Shymbulak Mountain Resort, while Kazakhstan Independence Monument is 14 miles from the property. The nearest airport is Almaty International, 25 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

FREE parking!

Ski-to-door


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.3
Value for money
8.1
Location
9.6
Free WiFi
10
High score for Almaty
Select topics to read reviews:

See what guests loved the most:

  • Rashnas
    Qatar Qatar
    Perfect stay possible on the mountain top with breathtaking view!
  • Timur
    United States of America United States of America
    The staff is exceptional. They have been very helpful during our stay. Promptly replying for each of our requests. Inkar is very professional and proactive manager.
  • Ali
    Kuwait Kuwait
    No words can explain, fantastic mountain view, the facility was sooo clean!! The decoration was so modern, villa designed and engineered way that isolate the heat!! Smart TV including Netflix accounts. Literally everything

Hotel area info

Restaurants
2 Restaurants On Site

  • La Skala, станция Комби 1
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • Sneg, станция Комби 1
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Tenir Eco Hotel, Shymbulak Mountain Resort
Great facilities! Review score, 9.2

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Room service
  • 2 restaurants
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional chargeOff-site
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Skiing
Living Area
  • Sofa
  • Sitting area
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Tour desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Packed lunches
  • Carpeted
  • Fan
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit located on ground floor
Spa
  • Yoga classes
  • Sauna
Languages Spoken
  • English
  • Russian

House rules

Tenir Eco Hotel, Shymbulak Mountain Resort takes special requests – add in the next step!

Check-in

From 3:30 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 8:30 AM to 11:30 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Curfew

The entrance to the property is closed between 11:30 PM and 7:00 AM

Refundable damage deposit

A damage deposit of KZT 50000 is required on arrival. That's about USD 112. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children over 6 are welcome.

Children 15 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 - 14 years
Extra bed upon request
KZT 30,000 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

No age restriction for check-in. (Only children 6 and up are allowed)

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card American Express Cash Tenir Eco Hotel, Shymbulak Mountain Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that cable car ride tickets are not included. Guests can purchase tickets for cable car to get to the hotel for the amount of 3000 tenge (~ 7 USD) per person.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tenir Eco Hotel, Shymbulak Mountain Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of KZT 50,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Tenir Eco Hotel, Shymbulak Mountain Resort

  • Tenir Eco Hotel, Shymbulak Mountain Resort has 2 restaurants:

    • Sneg, станция Комби 1
    • La Skala, станция Комби 1

  • Room options at Tenir Eco Hotel, Shymbulak Mountain Resort include:

    • Double

  • The prices at Tenir Eco Hotel, Shymbulak Mountain Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Tenir Eco Hotel, Shymbulak Mountain Resort is from 3:30 PM, and check-out is until 11:30 AM.

  • Tenir Eco Hotel, Shymbulak Mountain Resort is 12.4 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • Tenir Eco Hotel, Shymbulak Mountain Resort offers the following activities/services (charges may apply):

    • Sauna
    • Hiking
    • Skiing
    • Bike tours
    • Yoga classes
    • Movie nights
    • Themed dinners
    • Horseback riding
    • Bicycle rental
    • Walking tours
    • Tour or class about local culture
    • Live music/Performance