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About this property

Located in the Malecon area in beautiful and exciting downtown Cancun, surrounded by restaurants and businesses, Krystal Urban Cancun & Beach Club offers convenient amenities and services for a variety of travelers. Guests at this hotel can go for a swim in the refreshing outdoor pool. The modern and stylish guestrooms at the Krystal Urban Cancun & Beach Club feature various amenities such as free wireless internet and a spacious work desk. From this hotel, guests can enjoy spectacular views of the city and surrounding gardens. Spa and gym services will be available soon.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
2 full beds
or
1 queen bed
2 full beds
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Juan
    Panama Panama
    Perfect location and more for a family stay. Outside the crowded zone but in the main limit
  • Fabian
    Colombia Colombia
    The Staff was perfect. Clean rooms and beach club outstanding
  • Maurice
    United States United States
    It was clean, comfortable bedding and room. Great staff. Centrally located, walking distance to mall and restaurants. Secure parking, security. Great views albeit far from the water.
  • Shanon
    Belize Belize
    A Truly Perfect Stay at Krystal – 100/100! I had an absolutely wonderful experience at Krystal and truly have no complaints. From start to finish, everything exceeded my expectations. The staff were exceptional—friendly, professional, and always...
  • Sheila
    United States United States
    We enjoy the shuttle daily to the sister resort with larger pool, hot tub, buffet . Also, the location is walking distance to MANY nice restaurants, including a several that offer buffets. The doormen are very helpful and respectful.
  • Jose
    United States United States
    Staff was amazing, room was cleaned, breakfast was delicious, gave us a good room with a nice view of the city/ocean. Cleaning lady was the friendliest ever, this was our 3rd time staying here.
  • Amar
    United Kingdom United Kingdom
    Perfect location, access to the beach club and price value.
  • Hassan
    Canada Canada
    Good location, good staff, and clean, nice welcoming
  • Werner
    United States United States
    Breakfast ok. But it is the same menu everyday so it gets old. Great location!
  • Jose
    Puerto Rico Puerto Rico
    Great staff. Abel in the restaurant was very helpful. Ulises in the lobby was the best, he took really good care of us.

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurante Aquamarina
    • Cuisine
      American
    • Ambience
      Family-friendly

House rules

Krystal Urban Cancun & Beach Club takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The property has the Stay Safe & Clean Sanitary Certification

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Krystal Urban Cancun & Beach Club