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About this property

Located in Tulum, Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 provides accommodation with rooftop pool, free WiFi and free private parking for guests who drive. With garden views, this accommodation offers a balcony. The apartment features family rooms. The apartment complex will provide guests with air-conditioned units with a desk, a coffee machine, an oven, a toaster, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. There is also a dining area and a fully equipped kitchen equipped with a fridge, a stovetop, and kitchenware. At the apartment complex, all units are equipped with bed linen and towels. Sightseeing tours are available in the surroundings. Guests can relax in the garden at the property. Tulum Archeological Site is 5.2 km from the apartment, while Tulum Bus station is 1.8 km from the property. Tulum International Airport is 38 km away, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • FREE private parking!


Availability

Select dates to see this property's availability and prices

Guest reviews

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Value for money
Location
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Guests who stayed here loved

  • James
    United Kingdom United Kingdom
    Lovely space, roomy, clean and stylee. Good Comms with the manager. All very easy. the roof terrace and (tiny) private pool was well used.
  • Arie
    Netherlands Netherlands
    Initially we ordered the apartment in the ad but due to technical problem we had to move to a new complex, which was AMAZING. Itze, our concierge, was amazing, she always responded and gave us all the help we needed. She really tackled the issue...
  • Lance
    United Kingdom United Kingdom
    great communal pool, good facilities, great communications
  • Picon
    Mexico Mexico
    The location was great, both the apartment and the common areas where super clean and everyone one extremely helpful. Our hosts Roberto and Kika were super friendly with multiple recommendations about restaurants and transportation services.
  • Stephaniemex
    Spain Spain
    Our stay was just unbelievable. I spent two days and one night with my husband and two small children and we all loved the appartment. The reception was exceptional, all very clean and new, and in general very comfortable. My kids enjoyed the roof...
  • Mora
    Mexico Mexico
    Higly recommended for several reasons: - double security control - host was very kind and usefull for everything we have needed - condominio is very quiet and new - common pool is awesome - department was extremely clean and with a very good...
  • Juan
    Spain Spain
    very spacious triplex, clean and comfortable, just as shown in pictures. The location was great, in a private safe condo within Aldea Zama. The pool in the rooftop was simply unbelievable. The hosts were always available for us
  • Rattier
    France France
    Appartement très spacieux. Deux salles d’eau et deux wc. Qualité literie top. Rangement nombreux dans chambre, salle de bain et cuisine. Climatisation . Calme extérieur côté jardin. Tv géante avec netfilx inclus. Équipement électroménager Espace...
  • Maria
    Argentina Argentina
    Muy espacioso , todo funcionó perfectamente . Las camas , sábanas y las almohadas de 10 . Vamos a volver !!!
  • Geovanni
    Mexico Mexico
    Muy buen y original diseño del departamento, además moderno, por las escaleras este alojamiento no es apto para adultos mayores, ni para personas con discapacidad. Cuenta con todo para una excelente y cómoda estancia, nos gustó bastante,...

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Arrivals México

Company review score: 8.8Based on 670 reviews from 8 properties
8 managed properties

Company information

We are passionate about people, our mission is that you can enjoy a great experience in our departments. To do this, we have tried to spend time in each one of them to see firsthand that everything is perfect. Even so, we are not perfect ;) so we will be happy if you inform us of all the points of improvement that you can find so that your experience is complete. We will be at your disposal not only during your arrival, it will be a blessing for us to meet you before your arrival so that we can answer all your questions and see if we can adapt any part of our apartment to your needs. During your stay we will leave you our information so that you can contact us and we can help you resolve all your questions. We have been working in this wonderful world for some time now and we enjoy it more and more because of the opportunity we have to meet great people, where their smile is our greatest satisfaction. We make cleaning one of our priorities, since you only have a first impression once, but we are always around the building in case we have to touch up something. One of our obsessions is to seek safe environments, which is why our janitors are in the building 24 hours a day to avoid problems or anyone who does not belong to the facilities from sneaking in. We look for sustainable and natural environments, which is why we incorporate natural plants in our departments that we take great care of so that you can enjoy a pleasant environment. We have soundproofed the windows to avoid as much noise as possible, thanks to the fact that we listen to the demands of all our guests, as it is the only way to improve. We try to ensure that you have all the necessary utensils so that you can cook at home, but if you feel like going out to enjoy the night, you can ask us and we will be happy to inform you. When we can we also take advantage!

Property information

Welcome to your peaceful getaway to Tulum, where nature and luxury combine perfectly. This new intimate and secure gated community of only 30 units is located in Aldea Zama, Tulum's first planned community. The architecture combines the beautiful, lush jungle environment with modern, sustainable design. The community area includes a swimming pool, rest area, hammocks, palapa bar + bathroom and mediation area. Located in nature, but a short bike or car ride to town and the beach. This multi-level loft apartment with 2 bedrooms, 2 bathrooms and is fully equipped with everything you need for a comfortable stay in Tulum. Enjoy the private rooftop hot tub to soak in the tropical rays and treetop views. No details were spared in terms of comfort and design. Chukum flooring, wall finishes and modern furniture make the space aesthetically pleasing while providing maximum comfort. On the first floor of the unit you will find a fully equipped kitchen with a countertop for 4 people and additional space for 6 people at the dining room table. Off the hallway you will find a full bathroom, utility room and the first bedroom with two single beds and plenty of closet space. You can count on air conditioning in all rooms and common areas, as well as fans if you prefer to sleep at night with natural air. The amenities have a swimming pool so you can relax with all your friends and family, as well as enjoy a delicious meal. In these common areas you can find hammocks so you can rest peacefully after a hard day of visiting. We have a reception to make your arrival as easy as possible, as well as the possibility of parking outside if you need it. We will be waiting for you!

Neighbourhood information

Tulum (which should be called Tulum Pueblo for what will help distinguish it from the archaeological zone) is a city in the Mexican state of Quintana Roo. Since March 13, 2008, it has been the head of the municipality of the same name and is located at the southern end of the so-called Riviera Maya, one of the main international tourist destinations. It was founded between the years of 1860 and 1870 by the Mayan priestess María Uicab under the name of Santo Kaaj Tulum, this because the town is located next to archaeological ruins of the ancient Mayan city of Tulum (from which it receives its name). and where a temple to the Holy Cross was built. It is a destination where you can mix many attractions for the best vacations: Family, where you can enjoy the best beaches with fantastic Beach Clubs for the whole family, as well as its beaches where you can enjoy dreamlike sunsets. Culture, discovering one of the only Mayan cities close to the beach, you will be able to make a total immersion in one of the most outstanding cultures of the Americas. The Tulum Archaeological Center is fully equipped so you can enjoy a wonderful experience with your family and friends. Gastronomy and Leisure, with a spectacular offer of restaurants and nightclubs that will adapt to all tastes and budgets. Relax and disconnect from your daily life doing Yoga or meditating in one of the many locations available. Take the opportunity to do it outside, the experience will be much better. Tulum has all the services you need to make your stay as comfortable and safe as possible. Shopping centers, airports, taxis and everything you need to have a dream vacation. From our side we will be happy to give you all the advice you need to be able to reach your destinations, go out to dinner or have a drink. We are here to help you make your experience unforgettable.

Languages spoken

English,Spanish

Property surroundings

Facilities of Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Daily housekeeping

Parking
Free private parking is possible at a location nearby (reservation is not needed).

    Internet
    WiFi is available in the rooms and is free of charge.

    Kitchen

    • Dining table
    • Coffee machine
    • Toaster
    • Stovetop
    • Oven
    • Tumble dryer
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Refrigerator
    • Kitchenette

    Bedroom

    • Linen
    • Wardrobe or closet

    Bathroom

    • Toilet paper
    • Towels
    • Bath or shower
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Shower

    Living Area

    • Dining area
    • Sofa
    • Seating Area
    • Desk

    Media & Technology

    • Flat-screen TV
    • TV

    Room Amenities

    • Socket near the bed
    • Sofa bed
    • Clothes rack
    • Hardwood or parquet floors
    • Private entrance
    • Fan
    • Iron

    Outdoors

    • Outdoor furniture
    • Sun terrace
    • Private pool
    • Balcony
    • Terrace
    • Garden

    2 swimming pools

    Pool 1 - outdoorFree!

    • Open all year
    • All ages welcome
    • Pool is on rooftop
    • Plunge pool
    • Shallow end
    • Pool/beach towels
    • Sun loungers or beach chairs

    Pool 2 - outdoorFree!

    • Open all year
    • All ages welcome
    • Pool/beach towels
    • Sun loungers or beach chairs

    Wellness

    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Solarium

    Food & Drink

    • Grocery deliveries
      Additional charge
    • Tea/Coffee maker

    Activities

    • Cooking class
      Additional charge
    • Snorkelling
      Additional chargeOff-site
    • Diving
      Additional chargeOff-site

    Outdoor & View

    • Garden view
    • View

    Building characteristics

    • Private apartment in building
    • Detached

    Transport

    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge

    Reception services

    • Invoice provided
    • Concierge service
    • Tour desk

    Entertainment and family services

    • Babysitting/child services
      Additional charge

    Cleaning services

    • Daily housekeeping
      Additional charge

    Miscellaneous

    • Air conditioning
    • Non-smoking throughout
    • Family rooms
    • Non-smoking rooms

    Safety & security

    • Key access
    • 24-hour security
    • Safety deposit box

    Languages spoken

    • English
    • Spanish

    House rules

    Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 takes special requests - add in the next step!
    Check-in
    From 16:00 to 23:30
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 00:00 to 10:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 4 years
    Cot upon request
    MXN 300 per stay

    Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Payments by Booking.com
    Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 21:00 and 09:00.
    Pets
    Pets are not allowed.

    The fine print

    Need-to-know information for guests at this property

    Please inform Private pool and rooftop in Aldea Zama, 24 7 security in a gated community 15 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 21:00:00 and 09:00:00.