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About this property

Comfortable Accommodations: BOK21 - Hotel en Cancun in Cancún offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Convenient Facilities: Guests can relax on the terrace or balcony with garden or city views. The hotel provides free on-site private parking, a 24-hour front desk, and a tour desk. Prime Location: Located 9.9 mi from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (12-minute walk) and Cancun Bullfight Ring (less than 0.6 mi).

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 sofa bed
and
1 queen bed
1 queen bed
1 twin bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Iva
    United States United States
    The location is excellent and for the price, you really can’t ask for more. The room was cleaned every day, including fresh bedsheets, and they even folded our clothes, which was a pleasant surprise. The staff was friendly, and there’s an ice...
  • Abel
    United States United States
    It’s always clean and friendly, EVERY TIME I’M HERE!!!
  • Elena
    United States United States
    I stayed here twice! Very good hotel, clean, really helpful staff! All what you need is near this place. Very good location. Appreciate for my nice vacation!
  • Luis
    Mexico Mexico
    Good room size, clean, in a good area of the city at a very good price.
  • Marcos
    Belize Belize
    Its our second time in this hotel and we have got a good treatment from the staff. The room was once more good for us
  • Walp
    United States United States
    Ross the manager here is the most amazing person I've ever met, She practically saved my life. She has become my guardian Angle
  • Elena
    United States United States
    Very good hotel, clean, convenient location, all staff are very friendly people, ready to help in any situation. There are good cafes, restaurants and supermarkets nearby, public transport to beach in every 5 minutes. I liked everything! I...
  • Dwayne
    Canada Canada
    The staff were phenomenal. Had a night bus which arrived in Cancun at 6am and the desk attendant gave me an early check in. Highly recommended hotel.
  • Cori111
    Belgium Belgium
    Excelent comfortable bed, AC, spacious room, the sefond room with the sofa and armchair, quit on the backyard side, very good location for taking the Ado bus or walking to town, free bottle water and coffee
  • Natividad
    Mexico Mexico
    The hotel doesn't have breakfast for guests. So I can't give an opinion.th

Hotel area info

House rules

BOK21 - Hotel en Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 3:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about $53. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

A surcharge of MXN 200 per person, per day, applies for each additional guest you wish to add to your booking.

A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

FAQs about BOK21 - Hotel en Cancun