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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Prime Location: Casa Donceles Apartments and Suites in Mexico City offers a central setting with key attractions nearby. Palacio de Correos is a 2-minute walk, while the Metropolitan Cathedral lies less than 0.6 mi away. The Museum of Fine Arts is 1640 feet from the property. Comfortable Accommodations: Each apartment features a private bathroom with a walk-in shower, air-conditioning, and a terrace or balcony. Guests can enjoy amenities such as a coffee machine, dining area, and free WiFi. Exceptional Services: The property provides a paid shuttle service, 24-hour front desk, concierge, tour desk, and luggage storage. Additional facilities include a tour desk, luggage storage, and an ice-skating rink in the surroundings. Guest Satisfaction: Highly rated for its convenient location, attentive staff, and comfortable accommodations, Casa Donceles Apartments and Suites ensures a pleasant stay for all visitors.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.5)


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
Bedroom 3
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 queen beds
Bedroom 3
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Haidee
    United States United States
    The location was perfect. The balconies and the view were beautiful. The staff were so friendly and welcoming.
  • Yosef
    United States United States
    We loved the comfortable unit that felt like home away from home, and very friendly and accommodating staff. Loved the location.
  • Penelope
    United States United States
    Very spacious and comfortable with 2 bedrooms and 2 bathrooms. Large kitchen that we never used. Nice beds, sheets and towels. Safe building. Helpful staff
  • Linda
    United States United States
    The location is right in the heart of El Centro Historic, walking distance from museums and other attractions.
  • Garcia
    United States United States
    Everything was excellent, the staff was super friendly and helpful and the apartment was very clean, spacious and modern. All the places of interest are very close, the zócalo is only 15 minutes walk away and that's great! I recommend it 100%!!
  • Christie
    Mexico Mexico
    Javier was waiting outside for us when we arrived. He also helped us bring our bags up to our room. He was very informative and responsive! We felt very safe and comfortable. The restaurant next door was very convenient, accommodating and...
  • Evelyn
    United States United States
    The location is the best in the centero area. It felt safe close to a 7-11 where you can get things and theres a restaurant next door. My family and I loved it we were very comfortable and had a great rest from all the walking. Personal is so kind...
  • Ontiveros
    United States United States
    The place was beautiful and nicely kept, had a balcony view to the street and it was beautiful. Loved how close it was to everything. Surprisingly we managed not having air conditioning, the weather was in the 80's during the day and the nights...
  • Angela
    Canada Canada
    So quiet! clean, spacious room, comfortable bed in a fantastic location.
  • Patricia
    United States United States
    The staff was responsive to our needs. The location was perfect for a visit to Mexico City’s historic district.

Managed by Hotel Casa Donceles

Company review score: 9.4Based on 120 reviews from 1 property
1 managed property

Property info

Casa Donceles is Beautiful totally restored 18th Century property with 10 vacation apartments,1, 2 or 3 bedrooms units with staff on-site to assist you. Located in a prime Downtown location just a few steps from magnificent museums, excellent restaurants and countless places full of history and authentic Mexican culture.

Languages Spoken

English,Spanish

Area info

House rules

Casa Donceles Apartments and Suites, Alojamientos ideales para familias y grupos takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
$5 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 9:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

- Please note that if you require housekeeping service, there will be an additional fee.

- Please note that we offer laundry service but there is an additional cost.

- Please note that there could be an additional fee if you decided to use credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Casa Donceles Apartments and Suites, Alojamientos ideales para familias y grupos of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 09:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Casa Donceles Apartments and Suites, Alojamientos ideales para familias y grupos