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  • Guest reviews (341)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

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Resort Dreams Tulum Resort & Spa

Beachfront · Private beach. Property is on or next to a beach and has a free private beach. Beachfront · Private beach Airport shuttle. Airport shuttle available for an additional charge. You can request this in the next step. Airport shuttle
Dreams Tulum Resort & Spa

Carretera Chetumal Puerto Juarez Km 236.7 Tankah, 77780 Tulum, Mexico – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.2
Very good
341 reviews
  • Facilities

    8.5

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Value for money

    8.0

  • Location

    8.4

  • Total

    8.2

  • Free WiFi

    7.8

Great view, wonderful staff. The food was good, it was fun to get dressed up for dinner each night. We did wish there were better options for a quick lunch. The beach was beautiful and clean.

Tiffany United States

Staff was great , going above to help as much they could . 10+ for Explorer’s Club

Misaila Romania

We got a great value deal for a one night stay. The reception were very friendly and allowed us arrive early. Overall staff are very friendly. Beach is small but fab. We travelled in early September so low season and no fighting for lounge chairs etc. Two pools and delicious cocktail options!

Fionnuala Ireland

Great all round inclusive holiday resort for families or groups.

Neil United Kingdom

The staff were lovely. Every single staff member we encountered were so helpful and nice. Of course, the entertainment staff running the events really made it. The swim up room was beautiful, really worth the convenience and being able to order drinks from the waiter.

Robert Australia

The staff was great! Everyone there was very kind and helpful and the resort was beautiful! The restaurants were good and far exceeded the other resorts I’ve been to.

St United States

Very friendly and attentive staff - great service in the restaurants Several restaurant, we didn’t try all of them but had lovely lunches and dinners in the main restaurant, seafood restaurant and mexican Modern equipment and large variety in the gym Good quality spirits included Had a great massage in the spa

Lena Netherlands

The resort is really amazing overall. Huge structure, comfortable rooms, nice staff, clean, full of activities. They upgraded us to a better room with no additional charges. The hotel has a great variety of styles of cuisine at the 7 differents restaurants (Mexican, French, Japanese, Italian, etc). The dinner at the restaurants and the drinks at the swimming pool exceeded my expectations for an all-inclusive resort. The landscape of the private beach is really beautiful and the pools are big.

Natalia Brazil

Truly amazing place! Great, helpful and friendly staff! Great facilities! I highly recommend the preferred package!

Graham United States

Good food selection, spacious rooms, two nice swimming pools. Good for children

Catarina Portugal

Staff

8.9
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Very clean bathrooms
A bird's-eye view of Dreams Tulum Resort & Spa
A beach at or near the resort
A view of the pool at Dreams Tulum Resort & Spa or nearby
A bird's-eye view of Dreams Tulum Resort & Spa
A restaurant or other place to eat at Dreams Tulum Resort & Spa
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Dreams Tulum Resort & Spa

Lock in a great price for Dreams Tulum Resort & Spa - rated 8.2 by recent guests.

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Dreams Tulum Resort & Spa

8.2
Very good
341 reviews
  • 8.9

    Staff

  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • What guests loved the most:
  • “Great view, wonderful staff. The food was good, it was fun to get dressed up for dinner each night. We did wish there were better options for a quick lunch. The beach was beautiful and clean.”
    Tiffany Tiffany United States United States
  • “Staff was great , going above to help as much they could . 10+ for Explorer’s Club”
    Misaila Misaila Romania Romania
  • “We got a great value deal for a one night stay. The reception were very friendly and allowed us arrive early. Overall staff are very friendly. Beach is small but fab.”
    Fionnuala Fionnuala Ireland Ireland
  • “Great all round inclusive holiday resort for families or groups.”
    Neil Neil United Kingdom United Kingdom
  • “The staff were lovely. Every single staff member we encountered were so helpful and nice. Of course, the entertainment staff running the events really made it.”
    Robert Robert Australia Australia
  • “The staff was great! Everyone there was very kind and helpful and the resort was beautiful! The restaurants were good and far exceeded the other resorts I’ve been to.”
    St St United States United States
  • “Very friendly and attentive staff - great service in the restaurants Several restaurant, we didn’t try all of them but had lovely lunches and dinners in the main restaurant, seafood restaurant and...”
    Lena Lena Netherlands Netherlands
  • “The resort is really amazing overall. Huge structure, comfortable rooms, nice staff, clean, full of activities. They upgraded us to a better room with no additional charges.”
    Natalia Natalia Brazil Brazil
  • “Truly amazing place! Great, helpful and friendly staff! Great facilities! I highly recommend the preferred package!”
    Graham Graham United States United States
  • “Good food selection, spacious rooms, two nice swimming pools. Good for children”
    Catarina Catarina Portugal Portugal

Experience world-class service at Dreams Tulum Resort & Spa

One of our top picks in Tulum. Among acres of tropical gardens and jungle, Dreams Tulum Resort & Spa is located just minutes' from the ancient Mayan ruins and the trendy and bohemian town of Tulum. Dreams Tulum is a AAA Four Diamond award-winning resort, with all the benefits of Unlimited-Luxury® - where everything is included.

Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with an up scale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and 24-hour room service.

Dreams Tulum also offers a secluded adults-only section and swim out suites for direct access to a pool. Additionally, there is a splash park for kids located near the Explorer’s Club. The pools are heated from December and March depending on climate conditions.

Dreams Tulum sits on 2 miles of powdery white sand with activities to make the whole family happy including on-site watersports and dive shop, complimentary greens fees at the nearby Riviera Maya Golf Club, an Explorer’s Club for Kids and a Core Zone Teens Club.

The Dreams Spa by Pevonia® offers serene jungle and beach cabins, a spa pantry for guests to create their own spa products and a Temazcal for a traditional Mayan spa ceremony experience. With authentic and gourmet dining options, unlimited top-shelf spirits and nightly entertainment, guests can enjoy a Dream vacation at Dreams Tulum Resort & Spa.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

We speak your language!

Dreams Tulum Resort & Spa has been welcoming Booking.com guests since 23 Nov 2010.
Hotel chain/brand: Dreams Resorts & Spa

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Brilliant!

Most popular facilities

2 swimming pools
Beachfront
Free WiFi
Free parking
Airport shuttle
Bar

Good for couples - they rate the facilities 8.6 for two-person stays.

ATM and Currency Exchange: Need cash? There's an ATM machine and a currency exchange service at this property.

낍 Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

끸 Free private parking available on-site

Activities:

Tennis court

Fitness centre

Golf course (within 3 km)

Saved to 5501 lists

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Deluxe Garden View King
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Deluxe Adult Garden View King
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Deluxe Ocean View King
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Junior Suite Garden View King
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Deluxe Junior Garden View King
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Breakfast Plan Deluxe Garden View King
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Booked oncein the last 1 hour on our site

Guest reviews

8.2
Very good
341 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Tiffany United States

    “Great view, wonderful staff. The food was good, it was fun to get dressed up for dinner each night. We did wish there were better options for a quick lunch. The beach was beautiful and clean.”

  • Misaila Romania

    “Staff was great , going above to help as much they could . 10+ for Explorer’s Club”

  • Fionnuala Ireland

    “We got a great value deal for a one night stay. The reception were very friendly and allowed us arrive early. Overall staff are very friendly. Beach is small but fab. We travelled in early September so low season and no fighting for lounge chairs etc. Two pools and delicious cocktail options!” Read more

  • Neil United Kingdom

    “Great all round inclusive holiday resort for families or groups.”

  • Robert Australia

    “The staff were lovely. Every single staff member we encountered were so helpful and nice. Of course, the entertainment staff running the events really made it. The swim up room was beautiful, really worth the convenience and being able to order drinks from the waiter.” Read more

  • St United States

    “The staff was great! Everyone there was very kind and helpful and the resort was beautiful! The restaurants were good and far exceeded the other resorts I’ve been to.”

  • Lena Netherlands

    “Very friendly and attentive staff - great service in the restaurants Several restaurant, we didn’t try all of them but had lovely lunches and dinners in the main restaurant, seafood restaurant and mexican Modern equipment and large variety in the gym Good quality spirits included Had a great massage in the spa” Read more

  • Natalia Brazil

    “The resort is really amazing overall. Huge structure, comfortable rooms, nice staff, clean, full of activities. They upgraded us to a better room with no additional charges. The hotel has a great variety of styles of cuisine at the 7 differents restaurants (Mexican, French, Japanese, Italian, etc). The dinner at the restaurants and the drinks at the swimming pool exceeded my expectations for an all-inclusive resort. The landscape of the private beach is really beautiful and the pools are big.” Read more

  • Graham United States

    “Truly amazing place! Great, helpful and friendly staff! Great facilities! I highly recommend the preferred package! ”

  • Catarina Portugal

    “Good food selection, spacious rooms, two nice swimming pools. Good for children ”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Dreams Tulum Resort & Spa

Welcoming Booking.com guests since 23 Nov 2010

We speak your language

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Does All Inclusive include food and alchohol?

    Here at Dreams Tulum Resort & Spa, we go far beyond the all-inclusive experience with Unlimited-Luxury®, where nearly everything is included. Enjoy spacious rooms and suites, graciously appointed and luxuriously equipped, reservation-free dining, the Explorer's Club for Kids and so much more. All the fun is wristband-free! At Dreams Tulum Resort & Spa, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks At Dreams Tulum Resort & Spa, experience a traditional Temazcal ceremony 24-hour room and concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water and beer Daily maid service Endless daytime activities and live nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities included Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more


    You found this answer helpful

    You found this answer not helpful

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Hi, Thanks for your message, the beach is private in front of the property Best regards


    You found this answer helpful

    You found this answer not helpful

  • Is flight included?

    Dear Valued Guest, Flights are only included on package shops that indicates hotel + flight Best regards


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Ocean View Double
  • What type of drinks are included?

    Here at Dreams Tulum Resort & Spa, we go far beyond the all-inclusive experience with Unlimited-Luxury®, where nearly everything is included. Enjoy spacious rooms and suites, graciously appointed and luxuriously equipped, reservation-free dining, the Explorer's Club for Kids and so much more. All the fun is wristband-free! At Dreams Tulum Resort & Spa, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks At Dreams Tulum Resort & Spa, experience a traditional Temazcal ceremony 24-hour room and concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water and beer Daily maid service Endless daytime activities and live nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities included Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more


    You found this answer helpful

    You found this answer not helpful

    Asked about: Deluxe Adult Garden View King
  • What's the difference between Deluxe & Preferred club rooms? R there any other benefits for preferred club?

    Dear Valued Guest, Thanks for your question, The Preferred Club rooms offers our highest level of luxury and personal service in the Preferred Club at Dreams Tulum. Enjoy an upgraded suite, access to a private lounge and beach access, special concierge service and other enhanced amenities. Preferred Club Privileges: Personalized check-in and check-out Special concierge service Upgraded rooms & suites Indoor whirlpool (select rooms) Separate sofa area Pool bar service (exclusive to guests staying in swim out rooms & suites) Preferred status and amenities Preferred Club suites in premium locations Upgraded mini-bar Upgraded bath amenities Private Preferred Club Lounge Daily continental breakfast service Afternoon hot and cold hors d’oeuvres Exquisite desserts and fine liquors Complimentary computer access Private Preferred Club beach area Please let me know if I can be of further assistance


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  • Any free shuttle provide by the hotel to go to the near by attraction area?

    Hi, the options are taxis or some companies that provided transfer services.


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  • All inclusive, Meals are included. Are alcoholic beverages included as well?

    Dear guest, yes all food & beverage (alcoholic and not alcoholic) are included.


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    Asked about: Deluxe Adult Garden Double
  • What is different about the preferred rooms and do you provide shuttle service from the Cancun airport?

    Dear Valued Guest, Thanks for your question, The Preferred Club rooms offers our highest level of luxury and personal service in the Preferred Club at Dreams Tulum. Enjoy an upgraded suite, access to a private lounge and beach access, special concierge service and other enhanced amenities. Preferred Club Privileges: Personalized check-in and check-out Special concierge service Upgraded rooms & suites Indoor whirlpool (select rooms) Separate sofa area Pool bar service (exclusive to guests staying in swim out rooms & suites) Preferred status and amenities Preferred Club suites in premium locations Upgraded mini-bar Upgraded bath amenities Private Preferred Club Lounge Daily continental breakfast service Afternoon hot and cold hors d’oeuvres Exquisite desserts and fine liquors Complimentary computer access Private Preferred Club beach area Please let me know if I can be of further assistance Yes, we provide transfers to and from the airport. Extra charges may apply Best regards


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    Asked about: Deluxe Garden View King
  • Several questions, where will we fly into an is airfare included with the all inclusive? How do we go about having a shuttle waiting for us to take to resort upon arrival? Do you offer an ocean view with swim out as well? Thank you

    Dear Valued Guest, The nearest airport is Cancun International Airport, flight is only included if you book Hotel+Flight. Please reach the hotel to book the transfer at an extra cost, swimout rooms have garden view only. Regards


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    Asked about: Preferred Club Junior Suite Ocean View King
  • Are the water sport facilities open? Such as Water skiing. Also is snorkeling available?

    Hi, due to current health events at the resort this activities are not open however there are tours & excursions that offered this options.


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  • is the flight included in the price?

    Dear Valued Guest, Flights are only included on package shops that indicates hotel + flight.


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  • If it states price for 1 what does it generally mean?

    The number of guests in the room, for more information please contact hotel reservations department


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    Asked about: Deluxe Garden View King
  • How far is the shore of the beach from the resort? Also do visitors need outlet adapters for phone chargers etc?

    Dreams Tulum is a beachfront resort and it has plugs type A and USB


    You found this answer helpful

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    Asked about: Deluxe Ocean View King
  • 420 friendly?

    Allow us to confirm it is not.


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  • Is this resort a more quiet and relaxing alternative to the hotel,zone in Cancun.

    Dear upcoming guest, We are more quiet than the other resorts since we dont have any other resort next to us, however we have music at one of the pool but in general is a very nice hotel to relax. Regards, Marycruz Barrientos Interactive Concierge


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  • When is the best time to visit your property for the perfect beach holiday?

    Hi, Everytime is good to visit the property. If you are looking for sunny vacations, summer is a good option. Best regards


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  • hows the all inclusive set-up? all foods included? we can go to any restaurant and have any meal ala carte? alcoholics drinks all included?

    Hi, all inclusive plan includes food and beverages at restaurants, room service and bars with non-alcoholic and alcoholic drinks.


    You found this answer helpful

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  • What cenotes are close to the property? And how can I see about reserving excursions?

    Hi, for tours and excursions we recommend you to contact Amstar DMC who will kindly assist you.


    You found this answer helpful

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  • Is the pool open during this time ?

    Hello facilities at Dreams Tulum including pools are open everyday


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  • Do you pay today or pay when you arrive ?

    Dear Valued Guest, Most of the times it is required a deposit prior arrival, and pay the balance at check in, except for holidays when full prepayment is required prior arrival. Regards


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    Asked about: Preferred Club Junior Suite Ocean View King

Previous question and answers from this property

See what other travellers have asked before staying at Dreams Tulum Resort & Spa

Most recent questions
  • Does All Inclusive include food and alchohol?

    Here at Dreams Tulum Resort & Spa, we go far beyond the all-inclusive experience with Unlimited-Luxury®, where nearly everything is included. Enjoy spacious rooms and suites, graciously appointed and luxuriously equipped, reservation-free dining, the Explorer's Club for Kids and so much more. All the fun is wristband-free! At Dreams Tulum Resort & Spa, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international and domestic top-shelf spirits Unlimited natural fruit juices and soft drinks At Dreams Tulum Resort & Spa, experience a traditional Temazcal ceremony 24-hour room and concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water and beer Daily maid service Endless daytime activities and live nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities included Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows you to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more


    You found this answer helpful

    You found this answer not helpful

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Hi, Thanks for your message, the beach is private in front of the property Best regards