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About this property

Elegant Accommodations: Enigmatic Hotel Experience in Cancún offers a 5-star adults-only experience with a year-round outdoor swimming pool, sun terrace, and lush garden. Guests enjoy free WiFi, spa facilities, and a range of dining options. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as streaming services, mini-bars, and flat-screen TVs. Additional services include a 24-hour front desk, concierge, and housekeeping. Dining Experience: The family-friendly restaurant serves Mexican, local, international, and pizza cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, and à la carte selections with juice and fruits. Prime Location: Located 11 mi from Cancún International Airport, the hotel is a short walk from Cancun Bus Station and near attractions like Parque las Palapas and Cancun Bullfight ring. Guests appreciate the convenient location and excellent service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Continental, American

    • FREE parking!


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Availability

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Room Type
Number of guests
 
1 king bed
1 full bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kortney
    United States United States
    The hotel was well maintained and the pool was beautiful. The breakfast in the morning was delicious and the staff was super friendly.
  • Susan
    United States United States
    The neighborhood was excellent with many good restaurants and walking distance to the ADO station. Our deluxe room was large, well appointed and comfortable. We liked having the mini fridge, coffee maker and fresh water. The shower was really nice...
  • Ali
    United States United States
    The Experience was good , it's kind of mixed between a hotel and hostel ...
  • Daniel
    United States United States
    Hector at the front desk was just fantastic, The rest of the staff was just very nice
  • Ève-marie
    Indonesia Indonesia
    Very nice facilities. So many different spaces to fit your needs. Close to everything too. Chavely was nice enough to let us check out late and was overall really helpful.
  • Andrea
    Austria Austria
    The pool is amazing. We could even use it after check-out. Our bathroom didn’t work properly and they upgraded us to a better room. The restaurant was also serving delicious food.
  • Amanda
    United States United States
    The front desk staff was super helpful. Dany was friendly and knowledgeable. She helped us get into our room a little earlier than our check in time and helped us with recommendations! They have a luggage storage if you stay in cancun after checkout.
  • Cody
    United States United States
    Great location right near the ADO but just a few streets off the chaos and it was quiet and calm outside. A little confusing as it seemed combined as a hostel but for me that was a bonus bc there were lots of younger guest with a fun travel vibe.
  • Priscillia
    France France
    Super cute hotel will a lot of different areas to chill, to relax! The staff was very friendly and the location was super nice!
  • Kimonas
    Greece Greece
    Great location and hotel concept, with many activities for guests. The room was a bit old furnished but very clean and cozy. Staff was super friendly and their English was excellent! Not easy to find in Mexico

Hotel area info

Restaurants

2 Restaurants On Site
  • Los Compadres
    • Cuisine
      Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Onda Café
    • Cuisine
      Pizza • Local • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Dietary options
      Vegetarian • Gluten-free

House rules

Enigmatic Hotel Experience takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
From 1:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Enigmatic Hotel Experience