Grand Velas Riviera Maya - All Inclusive
This property has agreed to be part of our Preferred Property Program, which groups together properties that stand out because of their excellent service and quality/price ratio with competitive prices. Participation in the program requires meeting a specific set of criteria and takes feedback from previous guests into account.
Beach
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9/10! (score from 70 reviews)
Rated by guests after their stay at Grand Velas Riviera Maya - All Inclusive.
Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!
Zgolan,
United States of America
The personalized attention, the concierge availability, but especially the incredible variety of restaurants and the quality of food! This is an all inclusive where the staff is asking all the time how they may please you.
Roberto,
United States of America
Great service, acomodations, and The hotel is amazing.
Fausto,
Mexico
The place is beautiful, the staff wonderful and the food excellent.
Harriet,
United States of America
We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility
Tiffany,
United States of America
I love this property as it was our second time back this year. Last year it was very busy and happening with lots of families and events. This time it was a quieter week and there was little to do on the premises. They eliminated several things including the petting zoo in the kids club, the service wasn't as good as last year and they had no evening events to keep kids busy. It was a B+ and last year it was an A. This is a function of a less busy spring break week of April 2-9, but the contrast to last year was significant Overall I like grand velas a lot but last year I was singing its praises and this year I Liked it but didn't love it. Still a superior option for a vacation for an all- inclusive point of view. It beats all the other Mexican hotels and is much better than Dominican Republic hotels as well. Great food.
Dan,
United States of America
We liked the fact that we did not stay longer than 1 day.
Kirk,
United States of America
The spa was wonderful one of the best I've ever been to i loved it. Some of the staff were great the rest weren't.
Jane,
United States of America
THE BEST FOOD, THE BEST STAFF, and THE MOST BEAUTIFUL HOTEL!
Anonymous,
United States of America
staff was amazing, fridge was stalked daily with anything we wanted. 24 hour butler.
Anonymous,
United States of America
Staff
Experience World-class Service at Grand Velas Riviera Maya - All Inclusive
One of our top picks in Playa del Carmen.
Offering amazing views of the Caribbean Sea, Grand Velas Riviera Maya is an luxury all-inclusive resort features a large outdoor pool, spa, 3 all-day restaurants, 5 gourmet dining venues and beautiful suites with private terraces.
A 5-minute drive from central Playa del Carmen, the Grand Velas Riviera Maya is made up of 3 different sections, including a family area, a section for children over 12, plus a Zen-like area surrounded by a tropical setting. The resort is set in lush gardens.
The spacious, air-conditioned suites at this AAA Five Diamond Award winner have free WiFi, minibar as well as a seating area with a sofa and flat-screen TV. All suites feature stylish décor with tiled floors, and include a Nespresso coffee maker and L'Occitan toiletries. The marbled bathrooms have walk-in glass showers and deep-soak hot tubs.
The Piaf Restaurant specializes in French cuisine, while Sen Lin offers Pan Asian dishes. Frida Restaurant offers Mexican cuisine, while Italian and Spanish gourmet options are also available. Cocina de Autor, a restaurant of contemporany, evolutionary and creative cuisine. Lighter meals can be enjoyed in the bistro and poolside restaurants.
The Grand Velas’ spa features an indoor swimming pool and a range of whirlpool baths and saunas. Treatments include massage, and traditional therapies. Concierge services are available 24/7, as well as gourmet room service.
Cancún International Airport is a 35-minute drive from the Riviera Maya.
Couples in particular like the location – they rated it 9 for a two-person trip.
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RetryMost Popular Facilities
Good for couples – they rated the facilities 9 for two-person stays.
ATM: Need cash? This property has an ATM on site.
Guests Love...
Top Location: Highly rated by recent guests (9)
Great Food: Meals here are highly recommended!
Breakfast Info
Buffet
Free Parking Available On Site
Activities:
Fitness Center
Golf Course (within 2 miles)
Spa
| Fits | Room Type | |||
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+
Max adults: 2 Max children: 2 (up to 0 years of age) |
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Grand Class Suite Ocean Front
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Ambassador Pool Suite Ocean View
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Ambassador Suite Ocean View
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+
Max adults: 2 Max children: 1 (up to 0 years of age) |
Family Suite with Garden View (2 Adults + 1 Child)
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Nature View Suite Zen Experience
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Area Info – Great location - show map
Closest Landmarks
- Church of Guadalupe 3.3 miles
- Kool Beach Club 4.1 miles
- Plaza Quinta Alegria 4.5 miles
- ADO International Bus Station 5 miles
- Disabled-friendly beach 5 miles
- Playa del Carmen Maritime Terminal 5.1 miles
- Rio Secreto 9.8 miles
Closest Airports
- Cozumel Airport 12.8 miles
- Cancun Airport 26.9 miles
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Piaf
No additional info available
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Frida
No additional info available
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Azul
Food: International
6 Reasons to Choose Grand Velas Riviera Maya - All Inclusive
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Playa del Carmen
Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.0
Outdoors
- Private Beach Area
- Grounds
Pool and Spa
- Outdoor Pool
- Massage (additional charge)
- Spa (additional charge)
- Fitness Center
- Sauna (additional charge)
Pets
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Pets are not allowed.
Activities
- Water Sports Facilities (on site) (additional charge)
- Nightclub/DJ
- Entertainment Staff
- Snorkeling (additional charge)
- Diving (additional charge)
- Cycling
- Windsurfing (additional charge)
- Karaoke
- Playground
- Golf Course (within 2 miles) (additional charge)
Food & Drink
- Snack Bar
- Breakfast in the Room
- Bar
- Restaurant (à la carte & buffet)
Internet
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Free! WiFi is available in public areas and is free of charge.
Parking
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Free! Free public parking is available on site (reservation is not needed).
Front Desk Services
- Concierge Service
- ATM On Site
- Baggage Storage
- Ticket Service
- Tour Desk
- 24-Hour Front Desk
Entertainment & Family Services
- Babysitting/Child Services (additional charge)
Cleaning Services
- Ironing Service
- Dry Cleaning (additional charge)
- Laundry (additional charge)
Business Facilities
- Fax/Photocopying (additional charge)
- Business Center (additional charge)
- Meeting/Banquet Facilities (additional charge)
General
- Airport Shuttle (additional charge)
- Shuttle Service (additional charge)
- Air Conditioning
- Shops (on site)
- Car Rental
- Souvenir/Gift Shop
- Safe
- Elevator
- Family Rooms
- Hair/Beauty Salon
- Room Service
Languages Spoken
- Spanish
- English
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RetryCheck-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/
prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years are charged USD 100 per night when using existing beds.
Free!
All children under 2 years stay free of charge in a crib.
The maximum number of extra beds in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Or, take a look at these appealing alternatives:
- The Royal Playa del Carmen-All Inclusive - Adults Only has a review score of 9.3
#30 out of 182 hotels in Playa del Carmen, based on 40,483 verified guest reviews.
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are about half a mile from the beach.
There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.
United States of America
Mexico
