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  6. Grand Velas Riviera Maya - All Inclusive (Resort), Playa del Carmen (Mexico) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (40)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

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We Price Match

Resort Grand Velas Riviera Maya - All Inclusive

Private Beach. Property has a private beach. (Free access) Private Beach Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Grand Velas Riviera Maya - All Inclusive

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico – Excellent location – show map

Excellent location – rated 9.6/10! (score from 40 reviews)

Real guests • Real stays • Real opinions

9.7
Exceptional
40 reviews
  • Facilities

    9.7

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Value for money

    9.0

  • Location

    9.6

  • Total

    9.7

  • Free WiFi

    10.0

Well manicured and maintained resort. Staff was exceptional and the food was scrumptious.

Patrick United States of America

The property was clean and well kept. The views are spectacular.

Carla United States of America

Beautiful surroundings, everything was excellent. Very clean and well maintained.

Vicky United States of America

Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.

Darko United States of America

Food was great. Room and accommodations fantastic .

John United States of America

Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.

Chris United States of America

Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !

Jinesha United States of America

This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!

Pablo Mexico

Una experiencia súper bonita Gracias a cada uno de las persona que trabajan en este hoteles

Lina Colombia

El personal muy amable y todos son muy pendientes de detalles de los huéspedes La comida muy muy buena los chef todos muy amables Jorge el chef de restaurante azul . Le gusta su trabajo es pendiente de los huéspedes y del personal. Todo es impecable

Lina Colombia

Free WiFi

10
Highly rated for:
Nearby beaches
A bird's-eye view of Grand Velas Riviera Maya - All Inclusive
A bird's-eye view of Grand Velas Riviera Maya - All Inclusive
A bathroom at Grand Velas Riviera Maya - All Inclusive
A bathroom at Grand Velas Riviera Maya - All Inclusive
A view of the pool at Grand Velas Riviera Maya - All Inclusive or nearby
A balcony or terrace at Grand Velas Riviera Maya - All Inclusive
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Grand Velas Riviera Maya - All Inclusive

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Grand Velas Riviera Maya - All Inclusive

9.7
Exceptional
40 reviews
  • 10

    Free WiFi

  • Highly rated for:
    Nearby beaches
  • What guests loved the most:
  • “Well manicured and maintained resort. Staff was exceptional and the food was scrumptious. ”

    Patrick United States of America

    “The property was clean and well kept. The views are spectacular.”

    Carla United States of America

    “Beautiful surroundings, everything was excellent. Very clean and well maintained. ”

    Vicky United States of America

    “Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.”

    Darko United States of America

    “Food was great. Room and accommodations fantastic .”

    John United States of America

    “Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.”

    Chris United States of America

    “Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !”

    Jinesha United States of America

    “This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!”

    Pablo Mexico

    “Una experiencia súper bonita Gracias a cada uno de las persona que trabajan en este hoteles ”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Lina Colombia

    “El personal muy amable y todos son muy pendientes de detalles de los huéspedes La comida muy muy buena los chef todos muy amables Jorge el chef de restaurante azul . Le gusta su trabajo es pendiente de los huéspedes y del personal. Todo es impecable ”“0”

    Translating... Translated by Booking.com - Show original Show translation
    Lina Colombia

Experience World-class Service at Grand Velas Riviera Maya - All Inclusive

Offering amazing views of the Caribbean Sea, Grand Velas Riviera Maya is an luxury all-inclusive resort features a large outdoor pool, spa, 3 all-day restaurants, 5 gourmet dining venues and beautiful suites with private terraces.

A 5-minute drive from central Playa del Carmen, the Grand Velas Riviera Maya is made up of 3 different sections, including a family area, a section for children over 12, plus a Zen-like area surrounded by a tropical setting. The resort is set in lush gardens.

The spacious, air-conditioned suites at this AAA Five Diamond Award winner have free WiFi, mini-bar as well as a seating area with a sofa and flat-screen TV. All suites feature stylish décor with tiled floors, and include a Nespresso coffee maker and L'Occitan toiletries. The marbled bathrooms have walk-in glass showers and deep-soak hot tubs.

The Piaf Restaurant specializes in French cuisine, while Sen Lin offers Pan Asian dishes. Frida Restaurant offers Mexican cuisine, while Italian and Spanish gourmet options are also available. Cocina de Autor, a restaurant of contemporany, evolutionary and creative cuisine. Lighter meals can be enjoyed in the bistro and poolside restaurants.

The Grand Velas’ spa features an indoor swimming pool and a range of whirlpool baths and saunas. Treatments include massage, and traditional therapies. Concierge services are available 24/7, as well as gourmet room service.

Cancún International Airport is a 35-minute drive from the Riviera Maya.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Grand Velas Riviera Maya - All Inclusive has been welcoming Booking.com guests since Aug 11, 2011

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Brilliant!

Most popular amenities

2 swimming pools
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar
Private beach area

Good for couples – they rated the facilities 9.6 for two-person stays.

ATM: Need cash? This property has an ATM on site.

낍 Top Location: Highly rated by recent guests (9.6)

냨 Great Food: Meals here are highly recommended!

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Italian, Vegetarian, Vegan, Asian, American, Buffet

끸 Free Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room

Saved to 1714 lists

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change.

Availability

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Sleeps Room Type
+ Max adults: 3. Max children: 3
Nature View Suite Zen Experience
  • 2 queen beds
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Nature View Suite with Private Pool Zen Experience
  • 1 king bed
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Zen Grand Two Bedroom Family Suite Nature View
  • 1 twin bed and
  • 2 queen beds
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Ambassador Pool Suite Ocean View
  • Bedroom 1: 1 full bed
  • Living room: 1 sofa bed
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Grand Class Suite Ocean Front
  • Bedroom 1: 1 king bed and 2 queen beds
  • Living room: 1 sofa bed
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Ambassador Suite Ocean View
  • Bedroom 1: 2 queen beds
  • Living room: 1 sofa bed
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Ambassador Two Bedroom Family Suite Ocean View
  • 1 twin bed and
  • 2 full beds
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Just booked in Playa del Carmen 1 property like Grand Velas Riviera Maya - All Inclusive was just booked in the last 15 minutes

Guest reviews

9.7
Exceptional
40 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Patrick United States of America

    “Well manicured and maintained resort. Staff was exceptional and the food was scrumptious. ”

  • Carla United States of America

    “The property was clean and well kept. The views are spectacular.”

  • Vicky United States of America

    “Beautiful surroundings, everything was excellent. Very clean and well maintained. ”

  • Darko United States of America

    “Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.”

  • John United States of America

    “Food was great. Room and accommodations fantastic .”

  • Chris United States of America

    “Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.”

  • Jinesha United States of America

    “Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !” Read more

  • Pablo Mexico

    “This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!”

  • Lina Colombia

    “Una experiencia súper bonita Gracias a cada uno de las persona que trabajan en este hoteles ”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation
  • Lina Colombia

    “El personal muy amable y todos son muy pendientes de detalles de los huéspedes La comida muy muy buena los chef todos muy amables Jorge el chef de restaurante azul . Le gusta su trabajo es pendiente de los huéspedes y del personal. Todo es impecable ”“0” Read more

    Translating... Translated by Booking.com - Show original Show translation

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Grand Velas Riviera Maya - All Inclusive

Welcoming Booking.com guests since Aug 11, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Good afternoon If you book a Zen Grand Suite Nature View you need to take a private transportation to the beach which is included and available 24 hours. If you book Ambassador or Grand Class Ocean Front, you can walk to the beach. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • How much does it cost to rent a seabob?

    Good afternoon, 30 minutes $139 USD (5 minutes briefing) 60 minutes $249 USD (5 minutes briefing) Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • Good after noon , can you please give me the exchange rate of 1000 SR to US $. And what Is SR currency stand for

    Good afternoon, allow me to inform you the rates are providing directly from Booking, you can choose the currency at the time of booking. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • The amount you gave me is American dlls or pesos . It’s that air fare included

    Good afternoon, May I know which rate did you see? Also, for which travel dates and occupancy. We have rates in american dollars and pesos. Air fare is not included. Best regards,


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    You found this answer unhelpful

  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    Good afternoon, We offer transportation in a Van with air conditioned 24 hours without charge. This is from Zen Grand Section to Ambassador Section. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • How can I get to the closest beach from the property?

    Good afternoon, You can take a Van with air conditioned from the Zen Section to Ambassador, this is available 24 hours and it does not have extra charge. Best regards,


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Resort Grand Velas Riviera Maya

Most recent questions
  • Is your private beach next to the property or do I need to use a means of transportation to go there?

    Good afternoon If you book a Zen Grand Suite Nature View you need to take a private transportation to the beach which is included and available 24 hours. If you book Ambassador or Grand Class Ocean Front, you can walk to the beach. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • How much does it cost to rent a seabob?

    Good afternoon, 30 minutes $139 USD (5 minutes briefing) 60 minutes $249 USD (5 minutes briefing) Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • Good after noon , can you please give me the exchange rate of 1000 SR to US $. And what Is SR currency stand for

    Good afternoon, allow me to inform you the rates are providing directly from Booking, you can choose the currency at the time of booking. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • The amount you gave me is American dlls or pesos . It’s that air fare included

    Good afternoon, May I know which rate did you see? Also, for which travel dates and occupancy. We have rates in american dollars and pesos. Air fare is not included. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • Is there a shuttle available to get to the closest beach nearby? What are the other transportation options?

    Good afternoon, We offer transportation in a Van with air conditioned 24 hours without charge. This is from Zen Grand Section to Ambassador Section. Best regards,


    You found this answer helpful

    You found this answer unhelpful

  • How can I get to the closest beach from the property?

    Good afternoon, You can take a Van with air conditioned from the Zen Section to Ambassador, this is available 24 hours and it does not have extra charge. Best regards,


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Area Info *
Excellent location – show map
What's nearby
  • Church of Guadalupe
    3.3 miles
  • Kool Beach Club
    4.1 miles
  • Quinta Alegria Shopping Mall
    4.4 miles
  • ADO International Bus Station
    5 miles
  • Disabled-friendly beach
    5 miles
  • Playa del Carmen Maritime Terminal
    5 miles
  • Rio Secreto
    9.8 miles
Beaches in the Neighborhood
  • Mayakoba Beach
    400 feet
  • Playa del Carmen Beach White sand
    Swimming, Food & Drink, Water Sports
    600 feet
Closest Airports
  • Cozumel International Airport
    12.8 miles
  • Cancún International Airport
    26.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
8 Restaurants On Site

    Piaf

    Food: French

    Menu: À la carte

    Frida

    Food: Mexican

    Menu: À la carte

    Azul

    Food: International

    Menu: Buffet & À La Carte

    Bistro

    Food: International

    Menu: Buffet & À La Carte

    Cocina de Autor

    Menu: À la carte

    Lucca

    Food: Italian, Mediterranean

    Menu: À la carte

    Sen Lin

    Food: Chinese, Japanese, Korean, Thai, Vietnamese, Asian

    Menu: À la carte

    Chaká

    Food: Mexican

    Menu: Buffet & À La Carte

4 reasons to choose Grand Velas Riviera Maya - All Inclusive

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.7

Most popular amenities

2 swimming pools
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar
Private beach area
Outdoors
  • Private beach area
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Themed dinners
  • Bike tours
  • Walking tours
  • Movie nights Additional charge
  • Beach
  • Kids' club
  • Nightclub/DJ
  • Entertainment staff
  • Mini golf
  • Cycling
  • Hiking
  • Karaoke
  • Playground
  • Game room
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in public areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

  • Secure parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Ticket service
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Grocery deliveries
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Air conditioning
  • Shops (on site)
  • Car rental
  • Chapel/Shrine
  • Gift shop
  • Elevator
  • VIP room facilities
  • Family rooms
  • Hair/Beauty salon
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Beach chairs/Loungers
  • Pool bar
  • Infinity pool
  • Pool with view
Pool 2 – outdoor
  • Open all year
  • Adults only
  • Beach chairs/Loungers
  • Pool bar
  • Pool with view
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body treatments
  • Haircut
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna Additional charge
Languages Spoken
  • English
  • Spanish

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Awesome!

House rules Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this property

Mastercard Visa American Express Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Piaf – French cuisine – A la carte fine dining for ages 12 and over in selected seatings.
Cocina de Autor – Creative, evolutionary cuisine – A la carte fine dining (available only at GVRM for ages 12 and over in
selected seatings)
Bistro – international cuisine – (ages 16 and over)

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 0.6 mi from the beach.

There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.

Please note that the New Years Eve gala dinner fee is not included in the room price for children and teens (December 31st). Please contact the property for details.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

FAQs about Grand Velas Riviera Maya - All Inclusive

  • Guests staying at Grand Velas Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Italian
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet
    • À la carte

  • Room options at Grand Velas Riviera Maya - All Inclusive include:

    • Suite
    • Family
    • BBasic Room

  • The prices at Grand Velas Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Velas Riviera Maya - All Inclusive is 4.3 miles from the center of Playa del Carmen.

  • The following parking options are available to guests staying at Grand Velas Riviera Maya - All Inclusive (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Secure parking

  • Yes, Grand Velas Riviera Maya - All Inclusive is popular with guests booking family stays.

  • Grand Velas Riviera Maya - All Inclusive has 8 restaurants:

    • Lucca
    • Frida
    • Azul
    • Chaká
    • Bistro
    • Piaf
    • Sen Lin
    • Cocina de Autor

  • Grand Velas Riviera Maya - All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Game room
    • Karaoke
    • Mini golf
    • Golf course (within 2 miles)
    • Kids' club
    • Private beach area
    • Entertainment staff
    • Nightclub/DJ
    • Beauty services
    • Facial treatments
    • Manicure
    • Pedicure
    • Haircut
    • Body treatments
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Fitness
    • Yoga classes
    • Fitness classes
    • Personal trainer
    • Locker rooms
    • Beach
    • Movie nights
    • Walking tours
    • Bike tours
    • Themed dinners
    • Tour or class about local culture
    • Cooking class
    • Live music/Performance
    • Live sports events (broadcast)
    • Aerobics

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Grand Velas Riviera Maya - All Inclusive by:

    • Airport shuttle (arranged by property) 35min

  • Check-in at Grand Velas Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.

9.7 Exceptional 40 reviews 100% real guest experiences
  • Awesome: 9+

    37

  • Good: 7 – 9

    2

  • Okay: 5 – 7

    1

  • Poor: 3 – 5

    0

  • Very Poor: 1 – 3

    0

Categories
  • Staff 9.9
  • Facilities 9.7
  • Cleanliness 9.9
  • Comfort 9.9
  • Value for money9.0
  • Location9.6
  • Free WiFi 10
High score for Playa del Carmen

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    Popular Beaches Nearby

    • Mayakoba Beach
      400 feet
    • Playa del Carmen Beach Swimming, Food & Drink, Water Sports
      600 feet
    How to get to Grand Velas Riviera Maya - All Inclusive from Cancún International Airport
    • Private shuttle
      35 minutes
    • Free parking is available.
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    The Best of Playa del Carmen

    Click here to see more properties near popular landmarks in Playa del Carmen

    Landmarks

    • ADO International Bus Station
    • Church of Guadalupe
    • Kool Beach Club
    • Disabled-friendly beach

    Marinas

    • Playa del Carmen Maritime Terminal

    Parks

    • Rio Secreto

    Shopping Areas

    • Quinta Alegria Shopping Mall

    Most Popular Cities

    • Chemuyil
    • Chacalal
    • Akumal
    • Xetna
    • Xpu Ha

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

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      It starts with a booking

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      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

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    1268110,1261140,1262660,1263530,1270380,1270350,1267000,1266220,1270970,1263450,1223930,1243360,1243350|9,1271550,1264400,1265120,1254240,1264550,1243360|6,1261900,1270350|1,1174220,1264270,1270950,1263030,1243360|2,1267600,1243360|7