Name: Grand Velas Riviera Maya - All Inclusive
Address: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico, Carretera Cancun Tulum Km 62, Quintana Roo, 77710, Mexico
Price range: Prices for upcoming dates start at $651 per night (We Price Match)
Rating: 9.0

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (66)

Grand Velas Riviera Maya - All Inclusive

This is a Preferred property. They provide excellent service, a great value, and have awesome reviews from Booking.com guests. They might pay Booking.com a little more to be in this program. Beach. This property is either next to the beach or will have its own private access. Airport Shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico –

Traveler photo of Playa del Carmen

March 19, 2016

Lock in a great price for Grand Velas Riviera Maya - All Inclusive – rated 9 by recent guests!

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You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .

Allison, United States of America

My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. The food and service were extraordinary and of course, the property itself is incredibly beautiful. We spent a good bit of time in the spa as well and it was a fabulous experience. While the resort is expensive, it is worth every penny and more. This is a property not to be missed for the luxury traveler or anyone celebrating a special occasion or someone wanting a memorable trip to think about for the rest of your life.

Poppy, United States of America

Everything! The restaurants are amazing, the service is fabulous, the pools are fantastic- all wonderful.

Margotwest66, United Kingdom

The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. The restaurants had fabulous food and great service. Our waiters Isaac and Virgilo at Azul and our waiter Cesar from Yucatan at Cocina del Autor were fantastic. Each night the turn down service was friendly and made sure that we had everything that we needed. We would highly recommend Grand Velas Resort.

Michelle, United States of America

We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility

Tiffany, United States of America

Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!

Zgolan, United States of America

The spa was wonderful one of the best I've ever been to i loved it. Some of the staff were great the rest weren't.

Jane, United States of America

Todo estuvo bien. Sobre todo la atención del personal. Tiene amplia variedad de género de restaurantes como la comida mexicana tradicional, cocina de autor, francesa, oriental y etc. Nos gusto la francesa del restaurante Piaf y el buffet de Azul.

Sachiko, Mexico

No es posible describir que es lo que más me gusto dado que todo me gusto más

Luis, Argentina

최고의 숙소. 식당과 직원들! 첫날 방에 문제가 있었지만 더 넓은 방으로 업그레이드 해주었습니다. 이 리조트후 호텔존으로 이동하였으나 그랑벨라스가 최고의 리조트였음.

Honeymoon, South Korea

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

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Experience World-class Service at Grand Velas Riviera Maya - All Inclusive

Offering amazing views of the Caribbean Sea, Grand Velas Riviera Maya is an luxury all-inclusive resort features a large outdoor pool, spa, 3 all-day restaurants, 5 gourmet dining venues and beautiful suites with private terraces.

A 5-minute drive from central Playa del Carmen, the Grand Velas Riviera Maya is made up of 3 different sections, including a family area, a section for children over 12, plus a Zen-like area surrounded by a tropical setting. The resort is set in lush gardens.

The spacious, air-conditioned suites at this AAA Five Diamond Award winner have free WiFi, minibar as well as a seating area with a sofa and flat-screen TV. All suites feature stylish décor with tiled floors, and include a Nespresso coffee maker and L'Occitan toiletries. The marbled bathrooms have walk-in glass showers and deep-soak hot tubs.

The Piaf Restaurant specializes in French cuisine, while Sen Lin offers Pan Asian dishes. Frida Restaurant offers Mexican cuisine, while Italian and Spanish gourmet options are also available. Cocina de Autor, a restaurant of contemporany, evolutionary and creative cuisine. Lighter meals can be enjoyed in the bistro and poolside restaurants.

The Grand Velas’ spa features an indoor swimming pool and a range of whirlpool baths and saunas. Treatments include massage, and traditional therapies. Concierge services are available 24/7, as well as gourmet room service.

Cancún International Airport is a 35-minute drive from the Riviera Maya.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

This property is also rated for the best value in Playa del Carmen! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Grand Velas Riviera Maya - All Inclusive has been welcoming Booking.com guests since Aug 11, 2011

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Most Popular Facilities

Swimming Pool

Free WiFi

Free Parking

Outdoor Pool

Airport Shuttle

Family Rooms

Bar

Private Beach Area

Good for couples – they rated the facilities 9.2 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests Love...

Top Location: Highly rated by recent guests (9.1)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Italian, Vegetarian, Vegan, Asian, American, Buffet

Free Parking Available On Site

Activities:

Fitness Center

Golf Course (within 2 miles)

Game Room

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Sleeps	Room Type
	Nature View Suite Zen Experience 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 1184 ft² In the Zen Grand area, this luxurious suite overlooks the hotel's attractive gardens. It has a terrace and either 2 queen-sized beds or a king bed. Please note that this room type is just over half a mile from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Bathroom • Slippers • Bathtub or shower • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Nature View Suite with Private Pool Zen Experience 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 1184 ft² In the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen beds or a king bed. Please note that this room type is just over half a mile from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Bathroom • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Ambassador Suite Ocean View Bedroom 1: 2 queen beds Living room: 1 sofa bed	Show prices
Start of dialog content Room Size 1184 ft² Room Facilities: • Tea/Coffee maker • Air conditioning • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Ambassador Pool Suite Ocean View Bedroom 1: 1 full bed Living room: 1 sofa bed	Show prices
Start of dialog content Room Size 1184 ft² This suite features air-conditioning. Room Facilities: • Tea/Coffee maker • Air conditioning • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Grand Class Suite Ocean Front - Adults Only Bedroom 1: 1 king bed and 2 queen beds Living room: 1 sofa bed	Show prices
Start of dialog content Room Size 1184 ft² This suite has air conditioning.Please note no children are allowed in this room. Room Facilities: • Air conditioning • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Family Suite with Garden View (2 Adults + 2 Children) 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 1184 ft² Set in the Zen Grand area, this suite features a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Bathroom • Slippers • Bathtub or shower • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 6	Zen Grand Family Suite Nature View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 1184 ft² Set in the Zen Grand area, this suite features a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Bathroom • Slippers • Bathtub or shower • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Playa del Carmen: 19 resorts like Grand Velas Riviera Maya - All Inclusive were just booked

Area Info –

Closest Landmarks

Church of Guadalupe
3.3 miles
Kool Beach Club
4.1 miles
Quinta Alegria Shopping Mall
4.4 miles
ADO International Bus Station
5 miles
Disabled-friendly beach
5 miles
Playa del Carmen Maritime Terminal
5.1 miles
Rio Secreto
9.8 miles
Isla Pasion Weddings
12.5 miles
Dolphin Discovery Cozumel
16.2 miles

Closest Airports

Cozumel Airport
12.8 miles
Cancun Airport
26.9 miles

What Travelers Love About This Location

“You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .”

Allison

United States of America

“We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility”

TIFFANY

United States of America

Are you missing any information about this area?

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3 Restaurants On Site

Piaf

No additional info available
Frida

No additional info available
Azul

Food: International

Menu: À la carte

4 Reasons to Choose Grand Velas Riviera Maya - All Inclusive

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.2

Good to Know Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 1 year	Can use a crib when requested	FREE
0 - 1 year	Can use an existing bed	$200 per child, per night
2 - 11 years	Can use an existing bed	$200 per child, per night

The maximum number of cribs and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

There's no capacity for extra beds in the room.

Pets

Pets are not allowed.

Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note the Piaf Restaurant is located in the adults-only area of the complex and therefore guests dining here must be aged over 16 years.

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 0.6 miles from the beach.

There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.
Please note children are not allowed in the Grand Class Suite Ocean Front - Adults Only category.

See the best hotels in Playa del Carmen, based on 45,115 verified hotel reviews on Booking.com.

See all guest reviews for Grand Velas Riviera Maya - All Inclusive

Newest Reviews for Grand Velas Riviera Maya - All Inclusive

Reviewed: April 14, 2018

Allison
United States of America
10

“This hotel grand Villa less is just as wonderful and magical as it was 10 years ago. The staff is un”
- • Leisure trip
- • Group of friends
- • Nature View Suite Zen Experience
- • Stayed 4 nights
- • Submitted from a mobile device
눉Chili’s overly air conditioned restaurants
눇You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .

Stayed in March 2018
Reviewed: April 10, 2018

Jose
Mexico
9.2

“The best for a relaxing three days with excellent food and top service”
- • Leisure trip
- • Couple
- • Nature View Suite with Private Pool Zen Experience
- • Stayed 4 nights
- • Submitted from a mobile device
눉Some rooms are a little far from the beach
눇Staff is very friendly and well trained.

Stayed in April 2018
Reviewed: March 22, 2018

Terri
United States of America
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Grand Class Suite Ocean Front - Adults Only
- • Stayed 4 nights
- • Submitted from a mobile device
눉On a very minor point, We would like to have more Mexican influence in decor and feel of the Resort. It is an exceptional property. We had an amazing time, however we would have like to have heard Mexican music playing and not American "oldies". Overall an absolutely stunning Resort.

Stayed in March 2018
Reviewed: March 3, 2018

Gene
United States of America
10

“I really can’t say enough about the people ,services and food.Perfect resort”
- • Leisure trip
- • Group of friends
- • Ambassador Suite Ocean View
- • Stayed 8 nights
- • Submitted from a mobile device
눉A few glitches with the right room King vs 2 queens .This was my 4th visit
눇Amazing service and great food

Stayed in February 2018
Reviewed: December 26, 2017

Carlos
Venezuela

1 helpful vote
7.9

“A good experience, If you do the math its not witrh comming back”
- • Leisure trip
- • Family with young children
- • Nature View Suite Zen Experience
- • Stayed 5 nights
눉Its evident they are trying to get money from you anyway possible, also a bit burocratic , everything needs a process and an authorization before they help you. Services extra are crazy overpriced 1 massage 350 USD, 15 min I used the paddle board ( free everywhere I stayed) 45 USD and on and on. To be fair people are really nice and the food is amazing
눇Nice food and service

Stayed in December 2017
Reviewed: December 13, 2017

Poppy
United States of America

3 helpful votes
10

“Ultra Luxury Experience in Every Way”
- • Leisure trip
- • Couple
- • Nature View Suite Zen Experience
- • Stayed 5 nights
- • Submitted from a mobile device
눇My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. The food and service were extraordinary and of course, the property itself is incredibly beautiful. We spent a good bit of time in the spa as well and it was a fabulous experience. While the resort is expensive, it is worth every penny and more. This is a property not to be missed for the luxury traveler or anyone celebrating a special occasion or someone wanting a memorable trip to think about for the rest of your life.

Stayed in December 2017
Reviewed: November 27, 2017

Joseph
United States of America

1 helpful vote
10

“Chill”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 5 nights
- • Submitted from a mobile device
눉Pool was too cold
눇Pool staff were excellent

Stayed in November 2017
Reviewed: August 7, 2017

MargotWest66
United Kingdom
Age group: 45 – 54
10

“The most wonderful hotel in the world!”
- • Leisure trip
- • Family with young children
- • Nature View Suite with Private Pool Zen Experience
- • Stayed 7 nights
- • Submitted from a mobile device
눉Having to leave!
눇Everything! The restaurants are amazing, the service is fabulous, the pools are fantastic- all wonderful.

Stayed in July 2017
Reviewed: July 15, 2017

Michelle
United States of America
10

“Fantastic Stay at Grand Velas”
- • Leisure trip
- • Family with young children
- • Nature View Suite Zen Experience
- • Stayed 5 nights
눉Almost everything was perfect. We suggest that they do not charge extra for the stand up paddle boards when it is an all inclusive setting. We understand an extra charge for the jet skis and sailing.
눇The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. The restaurants had fabulous food and great service. Our waiters Isaac and Virgilo at Azul and our waiter Cesar from Yucatan at Cocina del Autor were fantastic. Each night the turn down service was friendly and made sure that we had everything that we needed. We would highly recommend Grand Velas Resort.

Stayed in July 2017
Reviewed: June 17, 2017

Tiffany
United States of America

2 helpful votes
9.2

“Wonderful resort with excellent service and food”
- • Leisure trip
- • Family with young children
- • Ambassador Suite Ocean View
- • Stayed 6 nights
눉We didn't like the beach because there were so much seaweeds and rocks on the shore. We can't really swim at the beach
눇We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility

Stayed in June 2017
Reviewed: May 30, 2017

Zgolan
United States of America
Age group: 35 – 44
10

“Best resort in the Riviera Maya”
- • Leisure trip
- • Couple
- • Grand Class Suite Ocean Front - Adults Only
- • Stayed 3 nights
눉Everything was perfect
눇Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!

Stayed in May 2017
Reviewed: April 16, 2017

Tom
United States of America

1 helpful vote
10

“Poor beach!”
- • Leisure trip
- • Group of friends
- • Nature View Suite Zen Experience
- • Stayed 3 nights
눉The resort, staff, service was top notch. For such a high end resort, the fact that they have not brought sand into their shore is unacceptable. Do not think that you can walk 2 feet into the ocean without shoes on. Your feet will be cut and bruised. The shore is rocky and sharp on the feet. You have to walk a half mile to another resort to get good sand...too bad!

Stayed in March 2017
Reviewed: March 4, 2017

Gene
United States of America
10

“Return to best service ever”
- • Leisure trip
- • Group of friends
- • Ambassador Suite with Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
눉Nothing but would love to lower my price to stay
눇All food great

Stayed in March 2017
Reviewed: February 14, 2017

Suhwan
South Korea
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Ambassador Suite with Sea View
- • Stayed 4 nights
눉Nothing !
눇Good food.

Stayed in January 2017
Reviewed: January 26, 2017

John
United States of America
8.3

“Very nice service excellent food just ok”
- • Leisure trip
- • Couple
- • Nature View Suite Zen Experience
- • Stayed 11 nights
- • Submitted from a mobile device
눉The zen area was a little invonvienent Staff was excellent
눇Great service

Stayed in January 2017

Grand Velas Riviera Maya - All Inclusive

Experience World-class Service at Grand Velas Riviera Maya - All Inclusive

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Excellent location – show map

Closest Landmarks

Closest Airports

What Travelers Love About This Location

Piaf

Frida

Azul

4 Reasons to Choose Grand Velas Riviera Maya - All Inclusive

Why book with us?

See availability Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.2

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

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Newest Reviews for Grand Velas Riviera Maya - All Inclusive

Allison

Jose

Terri

Gene

Carlos

Poppy

Joseph

MargotWest66

Michelle

Tiffany

Zgolan

Tom

Gene

Suhwan

John

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Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.2

Good to Know Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!