Name: Grand Velas Riviera Maya - All Inclusive
Address: Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico, Carretera Cancun Tulum Km 62, Quintana Roo, 77710, Mexico
Price range: Prices for upcoming dates start at $608 per night (We Price Match)
Rating: 9.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (52)

Resort Grand Velas Riviera Maya - All Inclusive

Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico –

Lock in a great price for Grand Velas Riviera Maya - All Inclusive – rated 9.4 by recent guests!

to get started.

Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.

Chris, United States of America

Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room service, to the absolutely delightful restaurants that you can visit and dwell on the million options the have for a meal/dinner.

Levi, Mexico

You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .

Allison, United States of America

My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. The food and service were extraordinary and of course, the property itself is incredibly beautiful. We spent a good bit of time in the spa as well and it was a fabulous experience. While the resort is expensive, it is worth every penny and more. This is a property not to be missed for the luxury traveler or anyone celebrating a special occasion or someone wanting a memorable trip to think about for the rest of your life.

Poppy, United States of America

The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. The restaurants had fabulous food and great service. Our waiters Isaac and Virgilo at Azul and our waiter Cesar from Yucatan at Cocina del Autor were fantastic. Each night the turn down service was friendly and made sure that we had everything that we needed. We would highly recommend Grand Velas Resort.

Michelle, United States of America

We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility

Tiffany, United States of America

Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!

Zgolan, United States of America

Everything! The restaurants are amazing, the service is fabulous, the pools are fantastic- all wonderful.

Margotwest66, United Kingdom

Vue superbe sur la mer Propreté impeccable Personnel attentioné Repas délicieux

Lauren, France

Os restaurantes a lá carte são excelentes, decoração maravilhosas e comidas também ! Nota 10 . É o grande diferencial do hotel .

Katia, Brazil

Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property Image of the property

Image of the property Image of the property

10

Free WiFi

What guests loved the most:
“Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.”

Chris United States of America
“Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. ”

Levi Mexico
“You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .”

Allison United States of America
“My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. ”

Poppy United States of America
“The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. ”

Michelle United States of America
“We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility”

Tiffany United States of America
“Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. ”

Zgolan United States of America
“Everything! The restaurants are amazing, the service is fabulous, the pools are fantastic- all wonderful.”

Margotwest66 United Kingdom
“Vue superbe sur la mer Propreté impeccable Personnel attentioné Repas délicieux”

Lauren France
“Os restaurantes a lá carte são excelentes, decoração maravilhosas e comidas também ! Nota 10 . É o grande diferencial do hotel .”

Katia Brazil

Experience World-class Service at Grand Velas Riviera Maya - All Inclusive

Offering amazing views of the Caribbean Sea, Grand Velas Riviera Maya is an luxury all-inclusive resort features a large outdoor pool, spa, 3 all-day restaurants, 5 gourmet dining venues and beautiful suites with private terraces.

A 5-minute drive from central Playa del Carmen, the Grand Velas Riviera Maya is made up of 3 different sections, including a family area, a section for children over 12, plus a Zen-like area surrounded by a tropical setting. The resort is set in lush gardens.

The spacious, air-conditioned suites at this AAA Five Diamond Award winner have free WiFi, mini-bar as well as a seating area with a sofa and flat-screen TV. All suites feature stylish décor with tiled floors, and include a Nespresso coffee maker and L'Occitan toiletries. The marbled bathrooms have walk-in glass showers and deep-soak hot tubs.

The Piaf Restaurant specializes in French cuisine, while Sen Lin offers Pan Asian dishes. Frida Restaurant offers Mexican cuisine, while Italian and Spanish gourmet options are also available. Cocina de Autor, a restaurant of contemporany, evolutionary and creative cuisine. Lighter meals can be enjoyed in the bistro and poolside restaurants.

The Grand Velas’ spa features an indoor swimming pool and a range of whirlpool baths and saunas. Treatments include massage, and traditional therapies. Concierge services are available 24/7, as well as gourmet room service.

Cancún International Airport is a 35-minute drive from the Riviera Maya.

This property also has one of the top-rated locations in Playa del Carmen! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

This property is also rated for the best value in Playa del Carmen! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Grand Velas Riviera Maya - All Inclusive has been welcoming Booking.com guests since Aug 11, 2011

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Most Popular Facilities

Swimming pool

Free WiFi

Free parking

Outdoor pool

Airport shuttle

Family rooms

Bar

Private beach area

Good for couples – they rated the facilities 9.5 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests love...

Top Location: Highly rated by recent guests (9.5)

Great Food: Meals here are highly recommended!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Italian, Vegetarian, Vegan, Asian, American, Buffet

Free Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Grand Velas Riviera Maya - All Inclusive?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 3 Max children: 1 (up to years of age)	Nature View Suite Zen Experience 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom In the Zen Grand area, this luxurious suite overlooks the hotel's attractive gardens. It has a terrace and either 2 queen-sized beds or a king bed. Please note that this room type is just over half a mile from the beach. Free transportation is provided. Room Facilities: • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Private Bathroom • Slippers • Bathtub or shower • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Nature View Suite with Private Pool Zen Experience 1 king bed	Show prices
Start of dialog content 댴 Private bathroom In the Zen Grand area, this suite features a private pool and a terrace offering garden views. It has either 2 queen beds or a king bed. Please note that this room type is just over half a mile from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Private Bathroom • Slippers • Cable channels • Bathtub or shower • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
× 6 + Max adults: 6 Max children: 2 (up to years of age)	Zen Grand Family Suite Nature View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Set in the Zen Grand area, this suite features a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 0.6 mi from the beach. Free transportation is provided. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Hot tub • Balcony • Bathrobe • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • DVD Player • CD Player • Fan • Toilet • Private Bathroom • Slippers • Bathtub or shower • Interconnecting room(s) available • Laptop safe • Flat-screen TV • Sofa • Tile/Marble floor • Wake-up service • Alarm clock • iPod dock • Garden view • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Ambassador Pool Suite Ocean View Living room: 1 sofa bed Bedroom 2: 1 full bed	Show prices
Start of dialog content 댴 Private bathroom Experience a dream vacation with your family in a heavenly,spacious 1,270 sq. ft. / 387 ft environment. Enjoy the tranquility of the Mexican Caribbean from the comfort of your private ocean front plunge pool and terrace, where you can watch the sun set each day. Maximum occupancy: 3 adults, or 2 adults, 2 children and one infant age 0-36 months. Room Facilities: • Tea/Coffee maker • Air conditioning • Private Bathroom • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Grand Class Suite Ocean Front Living room: 1 sofa bed Bedroom 2: 1 king bed and 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This suite has air conditioning. 1,377-sq. ft. / 417 ft suites. You’ll enjoy absolute privacy and amazement at the beauty of the Riviera Maya from your terrace and private plunge pool overlooking the Mexican Caribbean. At the end of your day, rest in the softness of your comforters and goose down pillows Children are allowed in this room. Room Facilities: • Air conditioning • Private Bathroom • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Ambassador Suite Ocean View Bedroom 1: 2 queen beds Living room: 1 sofa bed	Show prices
Start of dialog content Allow your senses to be captivated by beautiful views of the Caribbean Sea from your suite terrace. Enjoy the comfort of 1,270 sq. ft. / 387 ft, where you can soak in your bathroom’s jacuzzi or enjoy exquisite dishes from the suite service menu or dailystocked mini bar, without limits!Maximum occupancy: 3 adults, or 2 adults, 2 children and one infant age 0-36 months. Room Facilities: • Tea/Coffee maker • Air conditioning • Clothes rack Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Playa del Carmen 17 resorts like Grand Velas Riviera Maya - All Inclusive were just booked

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks

Church of Guadalupe
3.3 miles
Kool Beach Club
4.1 miles
Quinta Alegria Shopping Mall
4.4 miles
ADO International Bus Station
5 miles
Disabled-friendly beach
5 miles
Playa del Carmen Maritime Terminal
5.1 miles
Rio Secreto
9.8 miles
Isla Pasion Weddings
12.5 miles
Dolphin Discovery Cozumel
16.2 miles

Closest Airports

Cozumel Airport
12.8 miles
Cancun Airport
26.9 miles

What Travelers Love About This Location

“Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room ser...”

Levi

Mexico

“You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .”

Allison

United States of America

Are you missing any information about this area?

Brilliant!

8 Restaurants On Site

Piaf

Food: French

Menu: À la carte
Frida

Food: Mexican

Menu: À la carte
Azul

Food: International

Menu: Buffet & À La Carte

Bistro

Food: International

Menu: Buffet & À La Carte
Cocina de Autor

Menu: À la carte
Lucca

Food: Italian, Mediterranean

Menu: À la carte

Sin Lin

Food: Chinese, Japanese, Korean, Thai, Vietnamese, Asian

Menu: À la carte
Chaká

Food: Mexican

Menu: Buffet & À La Carte

4 reasons to choose Grand Velas Riviera Maya - All Inclusive

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children are welcome

0 - 1 year	Can use a crib when requested or an existing bed	FREE
2 - 3 years	Can use an existing bed	FREE
4 - 12 years	Can use an existing bed	$120 per child, per night
13 - 15 years	Can use an existing bed	$200 per child, per night

The maximum number of cribs and children allowed in existing beds depends on the room you pick. Double-check the maximum capacity for the room you selected.

No extra beds are available

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Piaf – French cuisine – A la carte fine dining for ages 12 and over in selected seatings.
Cocina de Autor – Creative, evolutionary cuisine – A la carte fine dining (available only at GVRM for ages 12 and over in
selected seatings)
Bistro – international cuisine – (ages 16 and over)

Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.

Please note that some rooms are located about 0.6 mi from the beach.

There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.

“Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room service, to the absolutely delightful restaurants that you can visit and dwell on the million options the have for a meal/dinner.”

“My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. The food and service were extraordinary and of course, the property itself is incredibly beautiful. We spent a good bit of time in the spa as well and it was a fabulous experience. While the resort is expensive, it is worth every penny and more. This is a property not to be missed for the luxury traveler or anyone celebrating a special occasion or someone wanting a memorable trip to think about for the rest of your life.”

Poppy

“The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. The restaurants had fabulous food and great service. Our waiters Isaac and Virgilo at Azul and our waiter Cesar from Yucatan at Cocina del Autor were fantastic. Each night the turn down service was friendly and made sure that we had everything that we needed. We would highly recommend Grand Velas Resort.”

Michelle

“Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!”

Zgolan

See all guest reviews for Grand Velas Riviera Maya - All Inclusive

Newest Reviews for Grand Velas Riviera Maya - All Inclusive

Reviewed: November 17, 2018

Chris
United States of America
9.6

“Wonderful place to chill and be indulged!”
- • Leisure trip
- • Couple
- • Nature View Suite with Private Pool Zen Experience
- • Stayed 4 nights
Give guests the ability to run jets/pumps on the plunge pools.
Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.

Stayed in November 2018
Reviewed: July 23, 2018

Levi
Mexico
10

“The best Hotel I have seen in a while.”
- • Leisure trip
- • Family with young children
- • Nature View Suite Zen Experience
- • Stayed 2 nights
- • Submitted from a mobile device
The beach was very Rocky and it had a lot of weed on the shore. It didn't had anything to do with the hotel, it's more of an environmental issue, however it do affects the experience a little bit.
Everything! The place is gorgeous, the staff was amazingly kind and the location is just brilliant. The All-inclusive is awesome, from the mini bar and room service, to the absolutely delightful restaurants that you can visit and dwell on the million options the have for a meal/dinner.

Stayed in July 2018
Reviewed: April 14, 2018

Allison
United States of America
10

“This hotel grand Villa less is just as wonderful and magical as it was 10 years ago. The staff is un”
- • Leisure trip
- • Group of friends
- • Nature View Suite Zen Experience
- • Stayed 4 nights
- • Submitted from a mobile device
Chili’s overly air conditioned restaurants
You cannot help the overgrowth of seaweed where the sandbags use to counter beach erosion .

Stayed in March 2018
Reviewed: April 10, 2018

Jose
Mexico
9.2

“The best for a relaxing three days with excellent food and top service”
- • Leisure trip
- • Couple
- • Nature View Suite with Private Pool Zen Experience
- • Stayed 4 nights
- • Submitted from a mobile device
Some rooms are a little far from the beach
Staff is very friendly and well trained.

Stayed in April 2018
Reviewed: March 22, 2018

Terri
United States of America
9.6

Exceptional
- • Leisure trip
- • Group of friends
- • Grand Class Suite Ocean Front
- • Stayed 4 nights
- • Submitted from a mobile device
On a very minor point, We would like to have more Mexican influence in decor and feel of the Resort. It is an exceptional property. We had an amazing time, however we would have like to have heard Mexican music playing and not American "oldies". Overall an absolutely stunning Resort.

Stayed in March 2018
Reviewed: March 3, 2018

Gene
Crimea
10

“I really can’t say enough about the people ,services and food.Perfect resort”
- • Leisure trip
- • Group of friends
- • Ambassador Suite Ocean View
- • Stayed 8 nights
- • Submitted from a mobile device
A few glitches with the right room King vs 2 queens .This was my 4th visit
Amazing service and great food

Stayed in February 2018
Reviewed: December 26, 2017

Carlos
Venezuela

2 helpful votes
7.9

“A good experience, If you do the math its not witrh comming back”
- • Leisure trip
- • Family with young children
- • Nature View Suite Zen Experience
- • Stayed 5 nights
Its evident they are trying to get money from you anyway possible, also a bit burocratic , everything needs a process and an authorization before they help you. Services extra are crazy overpriced 1 massage 350 USD, 15 min I used the paddle board ( free everywhere I stayed) 45 USD and on and on. To be fair people are really nice and the food is amazing
Nice food and service

Stayed in December 2017
Reviewed: December 13, 2017

Poppy
United States of America

5 helpful votes
10

“Ultra Luxury Experience in Every Way”
- • Leisure trip
- • Couple
- • Nature View Suite Zen Experience
- • Stayed 5 nights
- • Submitted from a mobile device
My husband operates two Forbes 5 star resorts and we chose Grand Velas for our personal vacation. It far exceeded expectations and is, in fact, one of the best resorts we have ever experienced. The food and service were extraordinary and of course, the property itself is incredibly beautiful. We spent a good bit of time in the spa as well and it was a fabulous experience. While the resort is expensive, it is worth every penny and more. This is a property not to be missed for the luxury traveler or anyone celebrating a special occasion or someone wanting a memorable trip to think about for the rest of your life.

Stayed in December 2017
Reviewed: November 27, 2017

Joseph
United States of America

1 helpful vote
10

“Chill”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 5 nights
- • Submitted from a mobile device
Pool was too cold
Pool staff were excellent

Stayed in November 2017
Reviewed: August 7, 2017

MargotWest66
United Kingdom
Age group: 45 – 54
10

“The most wonderful hotel in the world!”
- • Leisure trip
- • Family with young children
- • Nature View Suite with Private Pool Zen Experience
- • Stayed 7 nights
- • Submitted from a mobile device
Having to leave!
Everything! The restaurants are amazing, the service is fabulous, the pools are fantastic- all wonderful.

Stayed in July 2017
Reviewed: July 15, 2017

Michelle
United States of America
10

“Fantastic Stay at Grand Velas”
- • Leisure trip
- • Family with young children
- • Nature View Suite Zen Experience
- • Stayed 5 nights
Almost everything was perfect. We suggest that they do not charge extra for the stand up paddle boards when it is an all inclusive setting. We understand an extra charge for the jet skis and sailing.
The staff was excellent at Grand Velas. Our concierge, Edgar, was very friendly and helpful. He always had a smile for us, was very present and able to help us with anything that we needed. The restaurants had fabulous food and great service. Our waiters Isaac and Virgilo at Azul and our waiter Cesar from Yucatan at Cocina del Autor were fantastic. Each night the turn down service was friendly and made sure that we had everything that we needed. We would highly recommend Grand Velas Resort.

Stayed in July 2017
Reviewed: June 17, 2017

Tiffany
United States of America

2 helpful votes
9.2

“Wonderful resort with excellent service and food”
- • Leisure trip
- • Family with young children
- • Ambassador Suite Ocean View
- • Stayed 6 nights
We didn't like the beach because there were so much seaweeds and rocks on the shore. We can't really swim at the beach
We love the food, wonderful staffs, beautiful pools (especially at Ambassador), and cleanliness of this facility

Stayed in June 2017
Reviewed: May 30, 2017

Zgolan
United States of America
Age group: 35 – 44
10

“Best resort in the Riviera Maya”
- • Leisure trip
- • Couple
- • Grand Class Suite Ocean Front
- • Stayed 3 nights
Everything was perfect
Our vacation was wonderful mainly because of this resort. Excellent staff, beautiful resort, and the dining experience was beyond any standard. Paula our concierge made our experience unbelievable. Thank you!

Stayed in May 2017
Reviewed: April 16, 2017

Tom
United States of America

1 helpful vote
10

“Poor beach!”
- • Leisure trip
- • Group of friends
- • Nature View Suite Zen Experience
- • Stayed 3 nights
The resort, staff, service was top notch. For such a high end resort, the fact that they have not brought sand into their shore is unacceptable. Do not think that you can walk 2 feet into the ocean without shoes on. Your feet will be cut and bruised. The shore is rocky and sharp on the feet. You have to walk a half mile to another resort to get good sand...too bad!

Stayed in March 2017
Reviewed: March 4, 2017

Gene
Crimea
10

“Return to best service ever”
- • Leisure trip
- • Group of friends
- • Ambassador Suite with Sea View
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing but would love to lower my price to stay
All food great

Stayed in March 2017

Resort Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at Grand Velas Riviera Maya - All Inclusive

Most Popular Facilities

Guests love...

Availability

See availability Area Info – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

What Travelers Love About This Location

Piaf

Frida

Azul

Bistro

Cocina de Autor

Lucca

Sin Lin

Chaká

4 reasons to choose Grand Velas Riviera Maya - All Inclusive

Why book with us?

See availability Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.5

Most Popular Facilities

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!

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Grand Velas Riviera Maya - All Inclusive

Area Info – Guests loved walking around the neighborhood!

Resort Facilities at Grand Velas Riviera Maya - All Inclusive Great facilities! Review score, 9.5

House Rules Grand Velas Riviera Maya - All Inclusive takes special requests – add in the next step!