Resort Grand Velas Riviera Maya - All Inclusive
Carretera Cancun Tulum Km 62, 77710 Playa del Carmen, Mexico – Excellent location – show map
Excellent location – rated 9.6/10! (score from 40 reviews)
Real guests • Real stays • Real opinions
Well manicured and maintained resort. Staff was exceptional and the food was scrumptious.

The property was clean and well kept. The views are spectacular.

Beautiful surroundings, everything was excellent. Very clean and well maintained.

Restaurants and food in general were excellent. Staff was very friendly and made us feel valued and at home.

Food was great. Room and accommodations fantastic .

Staff is extremely courteous and responsive! Spa was wonderful. Grounds are gorgeous.

Loved the friendly, warm, exceptionally professional and courteous staff ( shout out to Yolie and Nora). Beautiful well maintained property; lovely ambiance, quiet beachfront, exceptional amenities including a truly fantastic SPA, Teen Club that the kids loved, variety as well as quality of meal options offered and the personal concierge service !

This is the best hotel in Mexico, of course it is a bit expensive! The staff always willing to help and make it the best experience! The food is unbeatable I recommend the "Cocina de Autor" restaurant!

Una experiencia súper bonita Gracias a cada uno de las persona que trabajan en este hoteles

El personal muy amable y todos son muy pendientes de detalles de los huéspedes La comida muy muy buena los chef todos muy amables Jorge el chef de restaurante azul . Le gusta su trabajo es pendiente de los huéspedes y del personal. Todo es impecable

Grand Velas Riviera Maya - All Inclusive
- What guests loved the most:
Sleeps | Room Type | |||
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Max adults: 3. Max children: 3 |
Nature View Suite Zen Experience
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Max adults: 3. Max children: 3 | ||||
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Max adults: 6. Max children: 4 |
Zen Grand Two Bedroom Family Suite Nature View
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Max adults: 3. Max children: 3 |
Ambassador Pool Suite Ocean View
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Max adults: 3. Max children: 3 |
Grand Class Suite Ocean Front
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Max adults: 3. Max children: 3 |
Ambassador Suite Ocean View
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Max adults: 6. Max children: 4 |
Ambassador Two Bedroom Family Suite Ocean View
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About Grand Velas Riviera Maya - All Inclusive
Welcoming Booking.com guests since Aug 11, 2011
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
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Church of Guadalupe3.3 miles
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Kool Beach Club4.1 miles
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Quinta Alegria Shopping Mall4.4 miles
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ADO International Bus Station5 miles
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Disabled-friendly beach5 miles
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Playa del Carmen Maritime Terminal5 miles
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Rio Secreto9.8 miles
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Mayakoba Beach400 feet
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Playa del Carmen Beach White sandSwimming, Food & Drink, Water Sports600 feet
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Cozumel International Airport12.8 miles
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Cancún International Airport26.9 miles
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RetryPiaf
Food: French
Frida
Food: Mexican
Azul
Food: International
Bistro
Food: International
Cocina de Autor
Lucca
Food: Italian, Mediterranean
Sen Lin
Food: Chinese, Japanese, Korean, Thai, Vietnamese, Asian
Chaká
Food: Mexican
4 reasons to choose Grand Velas Riviera Maya - All Inclusive
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Resort Facilities at Grand Velas Riviera Maya - All Inclusive
Great facilities! Review score, 9.7
Most popular amenities
Outdoors
- Private beach area
- Garden
Pets
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Pets are not allowed.
Activities
- Aerobics
- Live sports events (broadcast)
- Live music/Performance
- Cooking class
- Tour or class about local culture
- Themed dinners
- Bike tours
- Walking tours
- Movie nights Additional charge
- Beach
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Mini golf
- Cycling
- Hiking
- Karaoke
- Playground
- Game room
- Golf course (within 2 miles) Additional charge
Food & Drink
- Chocolate/Cookies
- Fruit
- Bottle of water
- Kids' meals
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in public areas and is free of charge.
Parking
- Secure parking
Free! Free public parking is possible on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- 24-hour front desk
Entertainment & Family Services
- Kids' TV channels
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Ironing service
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle service
- Grocery deliveries
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Air conditioning
- Shops (on site)
- Car rental
- Chapel/Shrine
- Gift shop
- Elevator
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Non-smoking rooms
- Room service
2 swimming pools
Pool 1 – outdoor
- Open all year
- All ages welcome
- Beach chairs/Loungers
- Pool bar
- Infinity pool
- Pool with view
Pool 2 – outdoor
- Open all year
- Adults only
- Beach chairs/Loungers
- Pool bar
- Pool with view
Spa
- Locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body treatments
- Haircut
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
This property doesn't offer extra beds.
The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Grand Velas Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Cocina de Autor – Creative, evolutionary cuisine – A la carte fine dining (available only at GVRM for ages 12 and over in
selected seatings)
Bistro – international cuisine – (ages 16 and over)
Please note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.
Please note that some rooms are located about 0.6 mi from the beach.
There is an additional nightly charge to guarantee connecting rooms. Payment has to be made directly at the property upon arrival. Connecting rooms are subject to availability.
Please note that the New Years Eve gala dinner fee is not included in the room price for children and teens (December 31st). Please contact the property for details.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
FAQs about Grand Velas Riviera Maya - All Inclusive
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Guests staying at Grand Velas Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Italian
- Vegetarian
- Vegan
- Asian
- American
- Buffet
- À la carte
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Room options at Grand Velas Riviera Maya - All Inclusive include:
- Suite
- Family
- BBasic Room
-
The prices at Grand Velas Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Grand Velas Riviera Maya - All Inclusive is 4.3 miles from the center of Playa del Carmen.
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The following parking options are available to guests staying at Grand Velas Riviera Maya - All Inclusive (subject to availability):
- Parking
- Free parking
- On-site parking
- Secure parking
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Yes, Grand Velas Riviera Maya - All Inclusive is popular with guests booking family stays.
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Grand Velas Riviera Maya - All Inclusive has 8 restaurants:
- Lucca
- Frida
- Azul
- Chaká
- Bistro
- Piaf
- Sen Lin
- Cocina de Autor
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Grand Velas Riviera Maya - All Inclusive offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Sauna
- Massage
- Cycling
- Hiking
- Playground
- Game room
- Karaoke
- Mini golf
- Golf course (within 2 miles)
- Kids' club
- Private beach area
- Entertainment staff
- Nightclub/DJ
- Beauty services
- Facial treatments
- Manicure
- Pedicure
- Haircut
- Body treatments
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Fitness
- Yoga classes
- Fitness classes
- Personal trainer
- Locker rooms
- Beach
- Movie nights
- Walking tours
- Bike tours
- Themed dinners
- Tour or class about local culture
- Cooking class
- Live music/Performance
- Live sports events (broadcast)
- Aerobics
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
From the nearest airport, you can get to Grand Velas Riviera Maya - All Inclusive by:
- Airport shuttle (arranged by property) 35min
-
Check-in at Grand Velas Riviera Maya - All Inclusive is from 3:00 PM, and check-out is until 12:00 PM.