About this property

Endless entertainment, activities and relaxation await guests at this exceptional oceanfront all-inclusive resort, located in Cancun's Hotel Zone and offering first-class accommodations, complete with a double hot tub and private balconies. The suites at Hard Rock Hotel Cancun All Inclusive feature free WiFi and free music streaming channels along with a fully stocked mini-bar with sodas, bottled water, juice & domestic beer Hard Rock Hotel Cancun All Inclusive provides guests with a large variety of luxurious amenities and facilities. Guests can enjoy a spacious outdoor pool overlooking the ocean, 2 on-site tennis courts and a full-service spa. There are also 5 gourmet restaurants located on-site, featuring a variety of international cuisine. With a kids and teen club, live nightly entertainment and organized tours of the area, guests of all ages can have an unforgettable stay at Hard Rock Hotel Cancun All Inclusive. On-site car hire service also makes nearby attractions, such as Chichen Itza, and Ek-Balam, easily accessible.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hard Rock
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
Bedroom 1
1 queen bed
Bedroom 2
2 full beds
1 king bed
1 king bed
1 king bed
2 full beds
and
1 queen bed
2 full beds
1 king bed
2 full beds
Deluxe King Room Classic
1 queen bed
Deluxe Double Room Classic
2 full beds
Deluxe King Lagoon View Classic
1 queen bed
Deluxe Double Lagoon View Classic
2 full beds
Deluxe King Ocean View Classic
1 queen bed
Deluxe Double Ocean View Classic
2 full beds
Diamond Ocean View King Classic
1 queen bed
Deluxe Family Lagoon View Two-Bedroom Classic
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Deluxe Family Ocean View Two-Bedroom Double Beds Classic
4 full beds
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Vagner
    Brazil Brazil
    The room is very good and the hotel has a lot of amenities to be fun.
  • Luis
    Mexico Mexico
    Very nice room , the food was delicious, there were plenty activities to do and the pool had a very good view.
  • Amanda
    Mexico Mexico
    I stayed one night at Hard Rock Hotel Cancun and it was so much fun!! Our room had this amazing ocean view. The music around the hotel was nonstop and gave the whole place such a fun, energetic vibe. The staff were super nice, and there was always...
  • Leticia
    United States United States
    The restaurants are amazing, the drinks are really good.
  • Forrest
    United States United States
    Great pool activities and evening activities. Fun time.
  • Shuja
    United States United States
    Beach, staff , Christian manager, check-in staff room service staff, inroom service all good
  • Lina
    United States United States
    The food is delicious. Every single restaurant nailed it.
  • Nyaboga
    United States United States
    The night shows were great. Food was average. The drinks service was great. The rooms were clean.
  • Webster
    New Zealand New Zealand
    loved the pool, beach & food. Staff were really great as well.
  • Loren
    United States United States
    Amazing venue, staff were very friendly and accommodating the rooms were large and clean. The checking in and out process was very simple and easy.. The food choices were great, the pool was amazing. I highly recommend them.

Area info

Restaurants

6 Restaurants On Site
  • Zen
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Ciao
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Frida
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Pizzeto
    • Cuisine
      Pizza
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Toro
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Isla Sur
    • Cuisine
      Seafood
    • Open for
      Dinner
    • Ambience
      Family-friendly

House rules

Hard Rock Hotel Cancun - All Inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Family Room at this hotel is only available for people traveling with children.

Infants from 0-3 years old are free

All children from 4 to 17 years old extra charges apply

When traveling with pets, please note that an extra charge of USD 150 per pet applies. Stays of more than 7 nights, 150 USD will be charged for each week, per pet. Dogs and cats only are permitted with a maximum of 2 pets per room with maximum 50 pounds weight limit per pet. Specific rooms only, restrictions apply. For more information, please contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hard Rock Hotel Cancun - All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hard Rock Hotel Cancun - All Inclusive