Name: Hyatt Ziva Cancun
Address: Blvd. Kukulcan, Manzana 51, Lote. 7, 77500 Cancún, Mexico, Blvd. Kukulcan, Manzana 51, Lote. 7, Quintana Roo, 77500, Mexico
Price range: Prices for upcoming dates start at $330 per night (We Price Match)
Rating: 9.2

Info & prices
Facilities
House rules
Guest reviews (1,506)

Resort Hyatt Ziva Cancun

Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Blvd. Kukulcan, Manzana 51, Lote. 7, 77500 Cancún, Mexico – Excellent location – show map

The swimming pool at or near Hyatt Ziva Cancun

A restaurant or other place to eat at Hyatt Ziva Cancun

The fitness center and/or fitness facilities at Hyatt Ziva Cancun

*8.7* Coco Bongo: only 4 minutes away! (1,050 feet by foot)

Cancun Convention Center: only 6 minutes away! (1,400 feet by foot)

Lock in a great price for Hyatt Ziva Cancun – rated 9.2 by recent guests!

to get started.

The view was great. The meals were excellent, espeiclally that Mexican restaurant next to the beach. We had a great time at the brew pub as well.

Dennis

Hong Kong

This place is absolutely beautiful with breathtaking views! The food and drinks were AMAZING! I was provided with everything that I needed during my stay. I will definitely be staying here again the next time I'm in Cancun.

Princess

United States of America

The beach front access and cleanliness was superb.

Yolanda

United States of America

Amenities, pool, beaches, restaurants, rooms, personnel

Guillermo

United States of America

Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus

Eduardo

United States of America

Everything was perfect. The room was so breath taking.

Tenel

United States of America

I like that it is an all inclusive property with so much to do there.

Christina

United States of America

Beautiful property. Lots of pools and beach area. Very clean and modern.

Nelia

United States of America

The swim out room was amazing! Great food, perfectly clean rooms and pool, always smiling and happy to serve staff! Extremely generous with food, drinks and amenities!

Roland

Lebanon

Room service food was ok. Everything else was great.

Afolabi

United States of America

9.5

Excellent location!
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On-site swimming pool
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Highly rated for:
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Nearby beaches
Highly rated for:
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On-site swimming pool
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On-site restaurant
Highly rated for:
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Highly rated for:
On-site restaurant
Highly rated for:
Room sizes
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On-site restaurant
Highly rated for:
On-site restaurant
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Room sizes
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On-site fitness center
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Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
On-site restaurant
Highly rated for:
Great neighborhood

What guests loved the most:
“The view was great. The meals were excellent, espeiclally that Mexican restaurant next to the beach. We had a great time at the brew pub as well.”

Dennis Hong Kong
“This place is absolutely beautiful with breathtaking views! The food and drinks were AMAZING! I was provided with everything that I needed during my stay.”

Princess United States of America
“The beach front access and cleanliness was superb.”

Yolanda United States of America
“Amenities, pool, beaches, restaurants, rooms, personnel”

Guillermo United States of America
“Everything was amazing. The seafood especially was super delicious. Lots of variety. Their coffee bar was also a big plus”

Eduardo United States of America
“Everything was perfect. The room was so breath taking.”

Tenel United States of America
“I like that it is an all inclusive property with so much to do there.”

Christina United States of America
“Beautiful property. Lots of pools and beach area. Very clean and modern.”

Nelia United States of America
“The swim out room was amazing! Great food, perfectly clean rooms and pool, always smiling and happy to serve staff! Extremely generous with food, drinks and amenities!”

Roland Lebanon
“Room service food was ok. Everything else was great.”

Afolabi United States of America

Experience World-class Service at Hyatt Ziva Cancun

One of our top picks in Cancún.This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.

All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers.

Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at three cascading infinity pools overlooking the sea, including the pool bar and indulge in the luxury of butler service. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center.

Hyatt Ziva Cancun is located 1,000 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.

This is our guests' favorite part of Cancún, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Hyatt Ziva Cancun has been welcoming Booking.com guests since Aug 20, 2015
Hotel chain/brand: Hyatt Ziva

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Most popular facilities

Free WiFi

Beachfront

Swimming pool

Airport shuttle

Free parking

Family rooms

Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Bookers love...

Located in the top-rated area in Cancún, this property has an excellent location score of 9.5!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Spa

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hyatt Ziva Cancun?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 4	Ziva Resort Double Room 2 full beds	Show prices
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Max adults: 3	Ziva Sky Ocean Front Master King Adults Only 1 king bed	Show prices
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Max adults: 4	Ziva Dolphin View Master King 1 king bed	Show prices
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Max adults: 4	Swim Up Double Room 2 full beds	Show prices
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Max adults: 4	Ziva King Room 1 king bed	Show prices
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Max adults: 4	Ziva Sky Ocean Front Master Double Adults Only 2 full beds	Show prices
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Max adults: 4	Swim Up King Room 1 king bed	Show prices
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Max adults: 4	Club Ocean Front Double Room 2 full beds	Show prices
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Max adults: 3	Ziva Sky Swim Up Ocean Front Master King Adults Only 1 king bed	Show prices
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Max adults: 4	Ziva Double Room 2 full beds	Show prices
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Max adults: 4	Ziva Sky Swim Up Ocean Front Master Double Adults Only 2 full beds	Show prices
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Max adults: 4	Ziva Ocean Front Double Room 2 full beds	Show prices
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Max adults: 3	Club Ocean Corner Suite 1 king bed	Show prices
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Max adults: 4	Ziva Dolphin View Master Double 2 full beds	Show prices
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Max adults: 4	Ziva Ocean Front King Room 1 king bed	Show prices
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Max adults: 4	Ziva Ocean King Room 1 king bed	Show prices
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Max adults: 4	Ziva Ocean Double Room 2 full beds	Show prices
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Max adults: 3	Ziva Ocean Front Master King Adults Only 1 king bed	Show prices
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Max adults: 4	Ziva Ocean Front Master Double Adults Only 2 full beds	Show prices
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Max adults: 4	King Suite with Sofa Bed - Non-Smoking 1 king bed and 1 sofa bed	Show prices
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Max adults: 4	Ziva Resort King Room 1 king bed	Show prices
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Max adults: 3	Club Ocean Front King Room 1 king bed	Show prices
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Just booked in Cancún 1 property like Hyatt Ziva Cancun was just booked in the last 15 minutes

5 reasons to choose Hyatt Ziva Cancun

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cancún

An Inside Look at Hyatt Ziva Cancun

Hyatt Ziva Cancun offers incredible entertainment and family activities, from theater shows to water sports to tequila tastings and a microbrewery. Designed with inspiring architecture, our spectacular resort offers a village-like atmosphere that connects you to the natural beauty and serenity of Mexico’s coast. Rejuvenate body and soul at the oceanfront spa, with a massage, holistic body treatments, hydrotherapy, a fitness center, and beach palapas. Families love our KidZ Club and interactive Dolphin Encounter in a habitat that supports ocean preservation

Area Info

–

Closest Landmarks *

Coco Bongo
0.2 miles
The City Nightclub
0.3 miles
La Isla Shopping Mall
2.1 miles
Kukulcan Plaza
2.7 miles
Luxury Avenue
2.7 miles
Backstage Theatre
2.9 miles
Mayan Museum
4.7 miles
National park El Garrafón
5 miles
Cancun Bullfight ring
5.1 miles
AMERIMED Hospital Cancun
5.1 miles

Restaurants & Markets *

Starbucks Cafe/Bar
0.4 miles

Beaches in the Neighborhood

Playa Gaviota Azul White sand
Swimming, Surfing

300 feet
Playa Punta Cancun White sand
Swimming, Water Sports

400 feet
Caracol White sand
Swimming, Food & Drink, Water Sports

500 feet
Playa Chac Mool White sand
Water Sports

1,800 feet
Playa Tortugas White sand
Swimming

3,250 feet

Closest Airports *

Cancun Airport
10.8 miles
Cozumel Airport
44.8 miles

What Travelers Love About This Location

“The location, the construction of the resort, the dolphins, the cleanliness of the rooms, somehow the facilities. ”

Jeanpaul

Romania

9.1

“The best part was definitely being by a very nice beach, really comfortable with places to sit and relax. The hotel staff is incredibly helpful and really polit...”

Daniel

Switzerland

9.1

“We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is r...”

Akhnaton

Brazil

9.5

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8 Restaurants On Site

Le Bastille

Food: French

Open for: Dinner

Menu: À la carte
El Mercado

Food: International

Open for: Breakfast, Lunch, Dinner

Menu: Buffet
The Moongate

Food: Asian

Open for: Dinner

Menu: À la carte

Habaneros

Food: Seafood

Open for: Lunch, Dinner

Menu: À la carte
Casa Cafe

Open for: Breakfast, Lunch, Dinner

Menu: À la carte
Lorenzo's

Food: Italian

Open for: Lunch, Dinner

Menu: À la carte

Chevy's

Food: American

Open for: Lunch, Dinner

Menu: À la carte
Tradewinds

Food: Grill/BBQ

Open for: Breakfast, Lunch

Menu: À la carte

House rules Hyatt Ziva Cancun takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

American Express Visa Mastercard JCB Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

“This place is absolutely beautiful with breathtaking views! The food and drinks were AMAZING! I was provided with everything that I needed during my stay. I will definitely be staying here again the next time I'm in Cancun.”

See all guest reviews for Hyatt Ziva Cancun

Newest Reviews for Hyatt Ziva Cancun

Reviewed: November 12, 2019

Sunny
New Zealand

3 helpful votes
9.6

“Would stay here again”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Love the location it's so easy to walk to the night club area. The beach is beautiful but narrow. The rooms are spacious and the resort is lovely. The staff are very friendly and Roberto from the concierge was amazing when we had to sort our an issue with our external tour. There's heaps of activities on and its got a very family vibe.
The food was very average. It was difficult finding a meal we liked. Could of done without the dolphins. Like I'm no hippie tree hugger but seeing dolphins have to pull around fat tourists is a little much. Honestly if they weren't there then it would not detract from the resort so why Hyatt feel it's necessary to have them is beyond me.

Stayed in November 2019
Reviewed: November 10, 2019

Jeanpaul
Romania

2 helpful votes
9.2

“Excellent resort”
- • Leisure trip
- • Travelers with friends
- • Stayed 5 nights
- • Submitted from a mobile device
The wines offered in some restaurants are not included in the all inclusive package, the drinks from the minibar are not international brands, some resort employees do not understand English so well, but this is not necessarily an impediment , other it is, some problems with food and their freshness.
The location, the construction of the resort, the dolphins, the cleanliness of the rooms, somehow the facilities.

Stayed in November 2019
Reviewed: November 4, 2019

Idan
Israel
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
They have a Dolphine pool with real and live dolphins. I don't think that animals such as dolphins and whales should be captive, it is a large pool but smaller than they need. If I had known it from the start I am not sure I would of booked. Everything else is amazing!
the staff, the room, the resturants, the beaces and pool - al was above perfection!

Stayed in October 2019
Reviewed: November 3, 2019

Anonymous
United States of America
7.0

“Good, lived up to expectations but did not surpass them”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Drinks were uninspired and shakes were not fresh fruit
Great facilities

Stayed in October 2019
Reviewed: October 30, 2019

Yarden
Israel

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
I'm sad about the dolphin pool because they have to live in the wild under other conditions and not provide labor and financial services to humans.
The food is very good, and the staff very kind. We was there in our honeymoon and they put some cake and champagne in our room and decorate the room with balloons, it was very nice.

Stayed in October 2019
Reviewed: October 29, 2019

Dennis
Hong Kong

3 helpful votes
8.3

Very Good
- • Leisure trip
- • Group
- • Stayed 1 night
The amenities in the room wasn't sufficient. No toothbrush, no slippers & etc.. provided
The view was great. The meals were excellent, espeiclally that Mexican restaurant next to the beach. We had a great time at the brew pub as well.

Stayed in October 2019
Reviewed: October 27, 2019

Anonymous
Israel

2 helpful votes
9.6

“Everything was perfect except for the dolphins pool. ”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The dolphins pool. How is it even legal? They should be free in the ocean.
Everything, except for the dolphins pool. This is the only reason I will choose another hotel in the future.

Stayed in October 2019
Reviewed: October 24, 2019

Anonymous
Israel

2 helpful votes
8.8

Excellent
- • Leisure trip
- • Travelers with friends
- • Stayed 2 nights
- • Submitted from a mobile device
Whoever likes animals shouldn't go into this hotel. The dolphins are held in captivity for people to swim with them and take pictures. If I knew this I wouldn't arrive into this hotel.
The staff are friendly the food is amazing. The room was big and the most comfortable bed I've slept in.

Stayed in October 2019
Reviewed: October 22, 2019

Princess
United States of America
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 5 nights
n/a
This place is absolutely beautiful with breathtaking views! The food and drinks were AMAZING! I was provided with everything that I needed during my stay. I will definitely be staying here again the next time I'm in Cancun.

Stayed in October 2019
Reviewed: October 19, 2019

Anonymous
Mexico
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
Excellent place to relax and to have fun! Food and service were amazing, specially in the French restaurant.

Stayed in September 2019
Reviewed: October 16, 2019

Naor
Israel
10

Exceptional
- • Leisure trip
- • Travelers with friends
- • Stayed 1 night
- • Submitted from a mobile device
Asian restaurant, no option for coffee and tea in the room
1st class all inclusive paradise- great facilities and pools Nice private beach, adjacent to the lighthouse, great coffeehouse

Stayed in October 2019
Reviewed: October 16, 2019

Menahem
Israel
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing Hotel!!! Nothing!
Every thing!! Amazing Hotel!!! Great rooms. We were upgrade to a very big and with 2 sides of view to the Oacean! The French Restaurant was the best. In the Thai restaurant choose the Bar menu. Much better and full of fun. The staff great. The view from everywhere in a sunny weather is Heavennnnn

Stayed in October 2019
Reviewed: October 15, 2019

Erez
Israel
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
The food in the grill Restaurant was bad. Not enough racks in the bathroom
Very nice staff. Variety of things to do. The french Restaurant

Stayed in October 2019
Reviewed: October 10, 2019

Gili
Israel
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 2 nights
nothing
evrything! the best hotel ever.

Stayed in October 2019
Reviewed: October 9, 2019

Jacqueline
United States of America
1.0

“I would NEVER return to this property, nor likely even stay at an all-inclusive Hyatt again.”
- • Leisure trip
- • Couple
- • Stayed 6 nights
The resort ran my "holding" credit card in full prior to our arrival, and when I called Booking.com to resolve it, they had to call the resort. I provided updated credit card information and the hotel said they would back out the charges on the first card and run the appropriate credit card. THIS NEVER OCCURRED. The resort also smelled terrible - the spa was packed so there were no lounge chairs, the beach and common areas had the scent of sewage on more than one occasion, and the shower and jacuzzi water smelled of bleach. The food was fine - nothing special, nothing too terrible. Not overly quick, though there were many choices in the "Mercado" restaurant. Also, the ATM wasn't working, they didn't have cash on property, the accounting department wasn't on site, nobody could help with any booking issues that arose.
The staff was great in that they were kind and hardworking, though had no authority to resolve issues. It felt very much like there was a big barrier to anyone in charge. I also had a great massage at the spa. Jacob in reception was great; Jorge and Victor in the spa were great. The restaurant service staff was good, and Eduardo in the water sports booth was awesome.

Stayed in October 2019

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Resort Hyatt Ziva Cancun

Hyatt Ziva Cancun This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Experience World-class Service at Hyatt Ziva Cancun

Most popular facilities

Bookers love...

Breakfast Info

Activities:

Availability

5 reasons to choose Hyatt Ziva Cancun

Why book with us?

Area Info

Closest Landmarks *

Restaurants & Markets *

Beaches in the Neighborhood

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Le Bastille

El Mercado

The Moongate

Habaneros

Casa Cafe

Lorenzo's

Chevy's

Tradewinds

See availability Resort Facilities at Hyatt Ziva Cancun Great facilities! Review score, 9.4

Most popular facilities

Outdoors

Pets

Activities

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Hyatt Ziva Cancun takes special requests – add in the next step!

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Hyatt Ziva Cancun

Resort Facilities at Hyatt Ziva Cancun Great facilities! Review score, 9.4

House rules Hyatt Ziva Cancun takes special requests – add in the next step!