Resort Hyatt Ziva Cancun
Beachfront. Property is on or right next to the beach. Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.
Blvd. Kukulcan, Manzana 51, Lote. 7, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.5/10! (score from 978 reviews)
Real guests • Real stays • Real opinions
Great resort, have been there 4 times and definitely will come again. Excellent restaurants , pools and beach.
IsraelI had read so many reviews on booking.com and other all inclusive resorts in Cancun and this one had the best reviews. Of course I was still skeptical but went for it and did not regret it at all! This was hands down the BEST resort I have ever been to. The food was AMAZING, the staff was out of this world friendly and provided us with the best vacation I could ask for! Thank you Hyatt Ziva!
United States of AmericaThe property was a great place to stay at. Highly recommend to anyone looking to visit Cancun. The staff was polite and greeted you every step of the way
United States of AmericaThe place is very well groomed, exceptionally clean and overall beautiful. The beach and pool area are great. all the staff members are friendly, helpful and professional.
United States of AmericaThe staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
United States of AmericaThe staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
United States of AmericaThe quality of the beach. It was clean spacious and tranquil.
South KoreaI love this property! It is so beautiful! Great restaurants.
United States of AmericaService was excellent Location was outstanding Food was delicious
United States of AmericaThe facility and location was great. The staff was always friendly and welcoming.
United States of America
Hyatt Ziva Cancun
- What guests loved the most:
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Assaf
Israel
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Elaine
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Tramaine
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Alla
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Denise
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La
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Dajung
South Korea
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Funatcancunz
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Julie
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Nathan
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Extra health & safety measures
One of our top picks in Cancún.This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.
All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers.
Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center.
Hyatt Ziva Cancun is located 1,000 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.
This is our guests' favorite part of Cancún, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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Good for couples – they rated the facilities 9.4 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
| Sleeps | Room Type | |||
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| Max adults: 4. Max children: 3 |
Ziva View Master King
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| Max adults: 4. Max children: 3 |
Ziva Resort Double Room
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| Max adults: 3 |
Ziva Sky Ocean Front Master King Adults Only
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| Max adults: 4 |
Ziva Sky Ocean Front Master Double Adults Only
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| Max adults: 4 |
Swim Up King Room
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| Max adults: 4 |
Swim Up Double Room
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| Max adults: 4. Max children: 3 |
Ziva King Room
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| Max adults: 4. Max children: 3 |
Ziva Double Room
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| Max adults: 4 | ||||
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| Max adults: 4. Max children: 3 |
Club Ocean Front Double Room
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| Max adults: 3 | ||||
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| Max adults: 4. Max children: 3 |
Ziva View Master Double
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| Max adults: 4. Max children: 3 |
Ziva Ocean Front King Room
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| Max adults: 4. Max children: 3 |
Ziva Ocean Front Double Room
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| Max adults: 3. Max children: 2 |
Club Ocean Corner Suite
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| Max adults: 3 |
Ziva Ocean Front Master King Adults Only
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| Max adults: 4 |
Ziva Ocean Front Master Double Adults Only
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| Max adults: 4. Max children: 3 |
Ziva Ocean King Room
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| Max adults: 4. Max children: 3 |
Ziva Ocean Double Room
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| Max adults: 4. Max children: 3 |
Ziva Resort King Room
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| Max adults: 3. Max children: 1 |
Club Ocean Front King Room
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| Max adults: 4. Max children: 3 |
King Suite with Sofa Bed - Non-Smoking
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5 reasons to choose Hyatt Ziva Cancun
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Cancún
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Coco Bongo0.2 miles
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The City Nightclub0.3 miles
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La Isla Shopping Mall2.1 miles
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Kukulcan Plaza2.7 miles
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Luxury Avenue2.7 miles
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Backstage Theatre2.9 miles
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Mayan Museum4.7 miles
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National park El Garrafón5 miles
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Cancun Bullfight ring5.1 miles
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AMERIMED Hospital Cancun5.1 miles
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Cafe/Bar Starbucks0.4 miles
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Cancun Underwater Museum5.1 miles
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Cancun Government Palace5.5 miles
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Cristo Rey Church5.7 miles
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Cancun Bus Station5.7 miles
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Show Time Karaoke Bar5.8 miles
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Parque las Palapas5.9 miles
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Beto Avila Stadium6.1 miles
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Estadio Olímpico Andrés Quintana Roo6.2 miles
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Universidad Anahuac Cancun8.4 miles
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Moon Palace11.8 miles
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Playa Gaviota Azul White sandSwimming, Surfing300 feet
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Playa Punta Cancun White sandSwimming, Water Sports400 feet
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Caracol White sandSwimming, Food & Drink, Water Sports500 feet
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Playa Chac Mool White sandWater Sports1,800 feet
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Playa Tortugas White sandSwimming3,250 feet
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Cancún International Airport10.8 miles
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Cozumel International Airport44.8 miles
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RetryLe Bastille
Food: French
Open for: Dinner
El Mercado
Food: International
Open for: Breakfast, Lunch, Dinner
The Moongate
Food: Asian
Open for: Dinner
Habaneros
Food: Seafood
Open for: Lunch, Dinner
Casa Cafe
Open for: Breakfast, Lunch, Dinner
Lorenzo's
Food: Italian
Open for: Lunch, Dinner
Chevy's
Food: American
Open for: Lunch, Dinner
Tradewinds
Food: Grill/BBQ
Open for: Breakfast, Lunch
Resort Facilities at Hyatt Ziva Cancun Great facilities! Review score, 9.4
Most popular amenities
Outdoors
- Beachfront
- Sun deck
- Terrace
- Garden
Pets
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Pets are not allowed.
Activities
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities (on site)
- Entertainment staff
- Snorkeling
- Ping-pong
- Pool table
- Playground
- Tennis court
Food & Drink
- On-site coffee shop
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Secure parking
Free! Free public parking is possible on site (reservation is not needed).
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
- Indoor play area
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Shuttle service
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Gift shop
- Elevator
- Honeymoon suite
- Family rooms
- Hair/Beauty salon
- Non-smoking rooms
- Room service
2 swimming pools
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Free! All pools are free of charge
Pool 1 – outdoor
- Pool/Beach towels
- Beach chairs/Loungers
- Pool bar
- Pool with view
Pool 2 – outdoor (kids)
- Suitable for kids
- Pool/Beach towels
- Beach chairs/Loungers
- Pool with view
Spa
- Locker rooms
- Full-body massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Makeup services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Pool/Beach towels
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center
- Sauna Additional charge
Safety features
- First aid kits available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Hyatt Ziva Cancun
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The following parking options are available to guests staying at Hyatt Ziva Cancun (subject to availability):
- Parking
- Free parking
- On-site parking
- Secure parking
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Guests staying at Hyatt Ziva Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- Continental
- American
- Buffet
- À la carte
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.
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Hyatt Ziva Cancun offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Playground
- Pool table
- Snorkeling
- Ping-pong
- Tennis court
- Kids' club
- Beachfront
- Evening entertainment
- Entertainment staff
- Water sports facilities (on site)
- Tennis equipment
- Beauty services
- Facial treatments
- Makeup services
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Locker rooms
- Beach
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The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Hyatt Ziva Cancun is popular with guests booking family stays.
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Hyatt Ziva Cancun is 5.6 miles from the center of Cancún.
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Check-in at Hyatt Ziva Cancun is from 3:00 PM, and check-out is until 12:00 PM.
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Room options at Hyatt Ziva Cancun include:
- Triple
- Quad
- Suite
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Hyatt Ziva Cancun has 8 restaurants:
- Tradewinds
- Casa Cafe
- Chevy's
- Habaneros
- The Moongate
- Le Bastille
- El Mercado
- Lorenzo's
