This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters. All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers. Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center. Hyatt Ziva Cancun is located 984 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Ziva
Hotel chain/brand
Hyatt Ziva

Property highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.5!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Buffet

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
and
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.5
Free WiFi
8.3
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Ling
    United States of America United States of America
    The delicious food especially the buffet restaurant for breakfast.My family really enjoyed the dolphins and lots fun. Staffs were in great training too.
  • Elizabeth
    United States of America United States of America
    We liked the staff,food quality in restaurants and views.
  • Rosanna
    United States of America United States of America
    Our trip was fantastic! We traveled with kids and everyone was so helpful and accommodating. Food was great, rooms were spacious, and service was top-notch.

Area info

Restaurants
8 Restaurants On Site

  • Le Bastille
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Romantic
  • El Mercado
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • The Moongate
    • Cuisine
      Asian
    • Open for
      Dinner
  • Habaneros
    • Cuisine
      Seafood
    • Open for
      Lunch • Dinner
  • Casa Cafe
    • Open for
      Breakfast • Lunch • Dinner
  • Lorenzo's
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
  • Chevy's
    • Cuisine
      American
    • Open for
      Lunch • Dinner
  • Tradewinds
    • Cuisine
      Grill/BBQ
    • Open for
      Breakfast • Lunch

Resort facilities at Hyatt Ziva Cancun
Great facilities! Review score, 9.3

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • 8 restaurants
  • Spa
  • Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Activities
  • Live sports events (broadcast)
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Snorkeling
  • Ping-pong
  • Pool table
  • Playground
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hyatt Ziva Cancun takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Cash Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

FAQs about Hyatt Ziva Cancun

  • Yes, Hyatt Ziva Cancun is popular with guests booking family stays.

  • Guests staying at Hyatt Ziva Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.

  • The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Ziva Cancun is 5.6 miles from the center of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Hyatt Ziva Cancun offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Pool table
    • Snorkeling
    • Ping-pong
    • Tennis court
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beauty services
    • Locker rooms
    • Tennis equipment
    • Swimming pool
    • Facial treatments
    • Water sports facilities on site
    • Makeup services
    • Live sports events (broadcast)
    • Manicure
    • Beach
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Full-body massage
    • Massage chair
    • Entertainment staff
    • Fitness

  • Check-in at Hyatt Ziva Cancun is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Hyatt Ziva Cancun include:

    • Quad
    • Triple
    • Family
    • Suite

  • Hyatt Ziva Cancun has 8 restaurants:

    • Tradewinds
    • El Mercado
    • Le Bastille
    • Chevy's
    • Casa Cafe
    • Habaneros
    • The Moongate
    • Lorenzo's