Hyatt Ziva Cancun
Blvd. Kukulcan, Manzana 51 Lote 7, 77500 Cancún, Mexico – Excellent location – show map
Excellent location – rated 9.5/10! (score from 581 reviews)
Real guests • Real stays • Real opinions
Everything was so so perfect!!! Best hotel and staff ever!

This resort is a little paradise. Great facilities, wonderful staff, varieties of restaurants, and fun shows. Beautiful beach.

Good location. Choice of food. Enjoyable facilities

hotel provides very relaxing time, beautiful ocean view room, surprisingly good service, all inclusive

The food is delicious, the pools and the beach was unbelievable. a lot of variety and pop up food stations.

Everything was good, food staff was excellent, friendly, attentive.
beautiful calm beach, we had an awesome view from our room

I loved the ginger infused water at the gym, ginger shots at the smoothie bar, the friendliness of the staff.

everything!! great friendly staff great location two beaches sound of waves …

The food was amazing everywhere. Our favorite place was the Italian restaurant. The ocean was beautiful, the service was incredible (everyone was very welcoming and nice).

- What guests loved the most:
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Maria
United States of America
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Meqdam
United States of America
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Guofeng
China
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Hisashi
United States of America
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Tamar
United States of America
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Michael
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Viviana
United States of America
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Danielle
United States of America
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Dorina
United States of America
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Avanni
Mexico
Categories:
Experience World-class Service at Hyatt Ziva Cancun
This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.
All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers.
Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center.
Hyatt Ziva Cancun is located 1,000 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.
This is our guests' favorite part of Cancún, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.

Playa Forum
8.6 Excellent beach250 feet from propertyPlaya Punta Cancun
8.7 Excellent beach400 feet from propertyCaracol
8.6 Excellent beach500 feet from propertyPlaya Gaviota Azul
9.0 Wonderful beach900 feet from propertyPlaya Chac Mool
8.8 Excellent beach1,800 feet from propertyAncha Beach
8.4 Very good beach3,250 feet from propertyEl Rey Beach
8.6 Excellent beach1.2 miles from propertyTortuga Beach
8.0 Very good beach1.6 miles from property
- Are drinks included in all inclusiveHi! yes, the drinks are included. Some services are not included and have an extra cost. We hope you soon! Have a nice day!Answered on 21 October 2021
- Tienen family room ? Or suite para 5 personasHola, si contamos con una categoría de habitación para 5 personas.Answered on 4 August 2021
- how far is the beach from the roomsThank you for contacting us. We have 2 beach area and 3 different room sections, all of our beach areas are less than 3 minutes walking from the rooms..Answered on 20 January 2023
- Hi, is it pet friendly? Thank you. SylviaThank you for reaching out. We are not a pet friendly resort currently Sylvia. Best regards.Answered on 24 October 2022
- Hi, I have 1 spouse, 3 children(10, 7, 6 ages) so I'd like to get 1 room. But I couldn't see 1 room. Can I get 1 room only and pay additional 1 child?Thank you for contacting us. For a family of 5 we recommend the following category in our family section: Dolphin View Master Double (With a Sofa Bed)..Answered on 4 January 2023
- Still looking?
Le Bastille
Food: French
Open for: Dinner
El Mercado
Food: International
Open for: Breakfast, Lunch, Dinner
The Moongate
Food: Asian
Open for: Dinner
Habaneros
Food: Seafood
Open for: Lunch, Dinner
Casa Cafe
Open for: Breakfast, Lunch, Dinner
Lorenzo's
Food: Italian
Open for: Lunch, Dinner
Chevy's
Food: American
Open for: Lunch, Dinner
Tradewinds
Food: Grill/BBQ
Open for: Breakfast, Lunch
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- View
- Outdoor furniture
- Beachfront
- Sun deck
- Balcony
- Terrace
- Garden
- Coffee machine
- Live sports events (broadcast)
- Beach
- Tennis equipment
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Entertainment staff
- Snorkeling
- Ping-pong
- Pool table
- Playground
- Tennis court
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Snack bar
- Bar
- Minibar
- Restaurant
- Valet parking
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
- Outdoor play equipment for kids
- Indoor play area
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Car rental
- Elevator
- Family rooms
- Hair/Beauty salon
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Room service
- Open all year
- All ages welcome
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Open all year
- Suitable for kids
- Pool with view
- Pool/Beach towels
- Beach chairs/Loungers
- Kids' pool
- Locker rooms
- Fitness
- Massage chair
- Full-body massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Makeup services
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Turkish/Steam BathAdditional charge
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- English
- Spanish
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Hyatt Ziva Cancun
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Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.
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Check-in at Hyatt Ziva Cancun is from 3:00 PM, and check-out is until 12:00 PM.
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Hyatt Ziva Cancun is 5.6 miles from the center of Cancún.
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Hyatt Ziva Cancun offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Turkish/Steam Bath
- Playground
- Pool table
- Snorkeling
- Ping-pong
- Tennis court
- Beachfront
- Kids' club
- Evening entertainment
- Beauty services
- Locker rooms
- Tennis equipment
- Swimming pool
- Facial treatments
- Water sports facilities on site
- Makeup services
- Live sports events (broadcast)
- Manicure
- Beach
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Full-body massage
- Massage chair
- Entertainment staff
- Fitness
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The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Hyatt Ziva Cancun has 8 restaurants:
- Casa Cafe
- El Mercado
- Lorenzo's
- Habaneros
- The Moongate
- Chevy's
- Tradewinds
- Le Bastille
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Room options at Hyatt Ziva Cancun include:
- Triple
- Quad
- Suite
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Guests staying at Hyatt Ziva Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Continental
- American
- Buffet
- À la carte
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Hyatt Ziva Cancun is popular with guests booking family stays.