Ocean view
Garden
Swimming pool
Free WiFi
Balcony
Free parking
Air conditioning
Private Bathroom
24-hour front desk
Key card access

Experience World-class Service at Hyatt Ziva Cancun

This stunning beachfront resort is set on the beautiful strip of Punta Cancun and framed by the Caribbean Sea, where you can enjoy a white sand beach and clear-blue waters.

All rooms at Hyatt Ziva Cancún include a flat-screen TV, mini bar and a coffee machine. Rooms feature a private bathroom equipped with a shower as well as bath robes and slippers.

Hyatt Ziva Cancun offers a variety of activities, from theater shows to water sports to tequila tastings and a microbrewery. Choose to lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at cascading pools overlooking the sea, including the pool bar. Enjoy the oceanfront spa, with a massage, holistic body treatments, hydrotherapy and a fitness center.

Hyatt Ziva Cancun is located 1,000 feet from Coco Bongo while La Isla Shopping Mall is 2.1 mi away. Cancun International Airport is 11 mi away.

This is our guests' favorite part of Cancún, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Hyatt Ziva Cancun has been welcoming Booking.com guests since Aug 20, 2015
Hotel chain/brand: Hyatt Ziva

Property Highlights

Located in the top-rated area in Cancún, this property has an excellent location score of 9.5!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 full beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches
  • Playa Forum

    8.6 Excellent beach
    250 feet from property
  • Playa Punta Cancun

    8.7 Excellent beach
    400 feet from property
  • Caracol

    8.6 Excellent beach
    500 feet from property
  • Playa Gaviota Azul

    9.0 Wonderful beach
    900 feet from property
  • Playa Chac Mool

    8.8 Excellent beach
    1,800 feet from property
  • Ancha Beach

    8.4 Very good beach
    3,250 feet from property
  • El Rey Beach

    8.6 Excellent beach
    1.2 miles from property
  • Tortuga Beach

    8.0 Very good beach
    1.6 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are drinks included in all inclusive
    Hi! yes, the drinks are included. Some services are not included and have an extra cost. We hope you soon! Have a nice day!
    Answered on 21 October 2021
  • Tienen family room ? Or suite para 5 personas
    Hola, si contamos con una categoría de habitación para 5 personas.
    Answered on 4 August 2021
  • how far is the beach from the rooms
    Thank you for contacting us. We have 2 beach area and 3 different room sections, all of our beach areas are less than 3 minutes walking from the rooms..
    Answered on 20 January 2023
  • Hi, is it pet friendly? Thank you. Sylvia
    Thank you for reaching out. We are not a pet friendly resort currently Sylvia. Best regards.
    Answered on 24 October 2022
  • Hi, I have 1 spouse, 3 children(10, 7, 6 ages) so I'd like to get 1 room. But I couldn't see 1 room. Can I get 1 room only and pay additional 1 child?
    Thank you for contacting us. For a family of 5 we recommend the following category in our family section: Dolphin View Master Double (With a Sofa Bed)..
    Answered on 4 January 2023
  • Still looking?
Area info *
8 Restaurants On Site

    Le Bastille

    Food: French

    Open for: Dinner

    El Mercado

    Food: International

    Open for: Breakfast, Lunch, Dinner

    The Moongate

    Food: Asian

    Open for: Dinner

    Habaneros

    Food: Seafood

    Open for: Lunch, Dinner

    Casa Cafe

    Open for: Breakfast, Lunch, Dinner

    Lorenzo's

    Food: Italian

    Open for: Lunch, Dinner

    Chevy's

    Food: American

    Open for: Lunch, Dinner

    Tradewinds

    Food: Grill/BBQ

    Open for: Breakfast, Lunch

Resort Facilities at Hyatt Ziva Cancun
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Activities
  • Live sports events (broadcast)
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Snorkeling
  • Ping-pong
  • Pool table
  • Playground
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Hyatt Ziva Cancun takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB American Express Hyatt Ziva Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

FAQs about Hyatt Ziva Cancun

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Ziva Cancun on this page.

  • Check-in at Hyatt Ziva Cancun is from 3:00 PM, and check-out is until 12:00 PM.

  • Hyatt Ziva Cancun is 5.6 miles from the center of Cancún.

  • Hyatt Ziva Cancun offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Pool table
    • Snorkeling
    • Ping-pong
    • Tennis court
    • Beachfront
    • Kids' club
    • Evening entertainment
    • Beauty services
    • Locker rooms
    • Tennis equipment
    • Swimming pool
    • Facial treatments
    • Water sports facilities on site
    • Makeup services
    • Live sports events (broadcast)
    • Manicure
    • Beach
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Full-body massage
    • Massage chair
    • Entertainment staff
    • Fitness

  • The prices at Hyatt Ziva Cancun may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Ziva Cancun has 8 restaurants:

    • Casa Cafe
    • El Mercado
    • Lorenzo's
    • Habaneros
    • The Moongate
    • Chevy's
    • Tradewinds
    • Le Bastille

  • Room options at Hyatt Ziva Cancun include:

    • Triple
    • Quad
    • Suite

  • Guests staying at Hyatt Ziva Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Hyatt Ziva Cancun is popular with guests booking family stays.