Na Balam Hotel
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About this property
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean. Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage. Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Airport shuttle
- Family rooms
- Free parking
- Restaurant
- Non-smoking rooms
- Bar
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Guest reviews
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Guests who stayed here loved
- Lotus
United States“Great location. The pool area was amazing . A perfect cooling area coming back from the hot sun and the beach. Hotel is right across from the beach and cabanas are reserved for the hotel clients .” - Lucy United States“Love staying here. Staff so nice especially Melissa .. and I enjoy the breakfast included beach front .”
- Karen
Canada“A beautiful, tranquil property in the best location in Isla Mujeres.” 
Aurelien
United States Minor Outlying Islands“Pool location everything! Beach club is great! I always come back!”- Prudence United States“Large room. Ability to hold luggage for early arrival and when checking out. Was able to use pool shower after already checked out, but had still spent the day at the beach.”
- Krystal United States“The hotel is very unique and the location is amazing. So close to the beautiful beach and the great shopping just a few blocks away.”
- Legène United States“Location is the best. Breakfast is good but service is forgetful and slow. Biggest issue is that na balam is owned by the same owner as jaguar but you feel Like a second rate citizen because you’re not allowed to use the pool, the sunbeds or walk...”
- Samantha United States“Breakfast was decent, includes simple American breakfast eggs, pancakes, coffee and watermelon juice. The beach beds included were nice and in the shade. great location! Nice pool and hot tub. The spa special was incredible, 100 minutes for...”
- Steve United States“Location was great, a very easy walk to breakfast and beach lounges”
Babysarahgrace United States“Steps away from the most beautiful beach, staff was so amazing and kind, super accommodating and understanding. The free breakfast was great, loved the style of the hotel and the pool and hot tub”
Hotel area info
Restaurants
- Oceanvs Beach Club Restaurant
- CuisineMediterranean • International
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A damage deposit of $50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
