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Smart Cancun the Urban Oasis, in the centre of Cancun, offers free WiFi and 24-hour reception. Spacious air-conditioned rooms feature a flat-screen TV. There is a safe, minibar and iPod docking station. The private bathroom comes with a hairdryer and toiletries. The complex has several bars, coffee shops and restaurants. A dry cleaning service and currency exchange are available.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oasis Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
or
1 large double bed
1 extra-large double bed
or
2 double beds
2 double beds
or
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.0
Facilities
7.6
Cleanliness
7.9
Comfort
7.9
Value for money
7.9
Location
8.3
Free WiFi
7.0
Select topics to read reviews:

See what guests loved the most:

  • D
    Dwight
    Canada Canada
    It was a nice hotel with a great location. Lots of restaurants close by very close to the mall of America. The continental breakfast was very good. The hotel was very clean and staff were friendly. The pool area was fantastic very nice I’d stay...
  • Kairi
    Estonia Estonia
    We liked the outdoor area of ​​the hotel and the breakfast
  • D
    Demitria
    United States United States
    I loved how clean the hotel was. The pools were amazing. Location of the hotel was great area close to all the hot spots.

Hotel surroundings

Restaurants
1 restaurant on site

  • Dos Lunas
    • Open for
      Lunch

Facilities of Smart Cancun the Urban Oasis

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Daily housekeeping
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Coffee house on site
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Currency exchange
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Soundproofing
    • Lift
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Outdoor swimming pool
    Free!
    • Open all year
    Wellness
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    House rules

    Smart Cancun the Urban Oasis takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash Smart Cancun the Urban Oasis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    One child free 0-12 years old in low seasons. To make valid this promotion, add the children information and age, into the reservation.

    Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable.

    Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.

    Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Smart Cancun the Urban Oasis in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    FAQs about Smart Cancun the Urban Oasis

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Room options at Smart Cancun the Urban Oasis include:

      • Double

    • The prices at Smart Cancun the Urban Oasis may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Smart Cancun the Urban Oasis has 1 restaurant:

      • Dos Lunas

    • Smart Cancun the Urban Oasis is 0.7 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

    • Smart Cancun the Urban Oasis offers the following activities / services (charges may apply):

      • Fitness centre
      • Swimming Pool

    • Check-in at Smart Cancun the Urban Oasis is from 15:00, and check-out is until 12:00.