About this property

Surrounded by a beautiful tropical environment, this all-suites hotel features comfortable accommodations, exceptional services and is located within walking distance of the beach. The air-conditioned suites at this property feature a full kitchen, plus a seating area with a sofa and a cable TV. They offer balconies with views of the gardens. Guests at Puerto de Luna Pet Friendly and Family Suites can easily discover the surrounding area and attractions with help from the travel agency, located in the lobby. Beautiful beaches are located a short distance away and offer many water activities.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom
1 full bed
and
2 sofa beds
Living room
1 sofa bed
Bedroom
2 full beds
Living room
1 sofa bed
1 twin bed
2 full beds
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Darlene
    Canada Canada
    The room was spacious, spotless and well appointed. Exceptional for its size and age. Pool was amazing as well as all amenities c staff is very friendly and welcoming. Housekeeping being Dona was outstanding Gracias!🙏💐The treatment given to my dog...
  • Scott
    Canada Canada
    Got to my room went back to reception and asked for a fridge paid a little extra and I got a full 1 bedroom suite. Perfect could cook my own meals.
  • John
    Canada Canada
    The pool! And the grinds were maintained beautifully! That’s grounds!! They have a wonderfully cared for property!’
  • Mihai
    United States United States
    The hotel has several buildings located in a garden with enough space between them to offer privacy. The buildings are old but everything was very clean and well maintained. We hope that their business will go well enough and they will make...
  • Susan
    Canada Canada
    Beautiful gardens surrounding the property, dog friendly, convenient location.
  • Sharon
    United States United States
    The property is beautiful and very well maintained; most of the staff speak English and are very helpful. My room was clean and the bed was comfortable. (On my second day I discovered there is a restaurant with good coffee.) There is a supermarket...
  • Mark
    United States United States
    Room/suite was a comfortable size - the kitchen was sparsely equipped but adequate.
  • Michael
    Canada Canada
    location was great, 1 bedroom suite was large. pool was nice but cold.
  • Mary
    Canada Canada
    very friendly staff, great breakfast menu in Restaurant large clean pool, comfortable loungers, comfortable beds in our room , strong wifi, lots of hot water, close to many restaurants, close to 2 shopping malls and large grocery store. large...
  • Susan
    Mexico Mexico
    Great location! We took our dog so we also enjoyed the flexibility of having a big dog at the hotel. Pool was refreshing and breakfast was great! The staff was extremely polite and helpful! We would definitely go back.

Hotel area info

House rules

Puerto de Luna Pet Friendly and Family Suites takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MXN 500 is required on arrival. That's about $26. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A damage deposit of MXN 500 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Puerto de Luna Pet Friendly and Family Suites