Experience world-class service at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.6

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
8.7
Location
9.6
Free WiFi
8.6
High score for Cancún
Select topics to read reviews:

See what guests loved the most:

  • Albert
    United States United States
    Everything was fantastic. Exceeded expectations. Thank you to everyone.
  • N
    Ninous
    United States United States
    Great choices for breakfast and lunch and dinner. Friendly stuff clean pools
  • Elisabetta
    Italy Italy
    Location was amazing. The clearest water in Cancun is at Turquoize at Hyatt Ziva

Property surroundings

Restaurants
8 restaurants on site

  • LA BASTILLE
    • Cuisine
      French
    • Ambiance
      Romantic
  • EL MERCADO
    • Cuisine
      International
    • Ambiance
      Family friendly
  • THE MOOGATE
    • Cuisine
      Asian
    • Ambiance
      Family friendly
  • TRADEWINDS
    • Cuisine
      Steakhouse
    • Ambiance
      Family friendly
  • LORENZO'S
    • Cuisine
      Italian
    • Ambiance
      Family friendly
  • HABANEROS
    • Cuisine
      Mexican • Seafood
    • Ambiance
      Family friendly
  • CHEVY'S
    • Cuisine
      American
    • Ambiance
      Family friendly
  • PASTELES
    • Cuisine
      International

Resort facilities of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 8 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • Pool view
  • Garden view
  • Sea view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Karaoke
  • Table tennis
  • Billiards
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • Korean

House rules

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Cash Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Billiards
    • Snorkelling
    • Table tennis
    • Tennis court
    • Karaoke
    • Beachfront
    • Evening entertainment
    • Beauty Services
    • Temporary art galleries
    • Tennis equipment
    • Fitness/spa locker rooms
    • Facial treatments
    • Beach
    • Waxing services
    • Water sport facilities on site
    • Make up services
    • Themed dinner nights
    • Hair treatments
    • Swimming Pool
    • Manicure
    • Live music/performance
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive include:

    • Double
    • Quadruple

  • Check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is from 15:00, and check-out is until 12:00.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has 8 restaurants:

    • PASTELES
    • LORENZO'S
    • CHEVY'S
    • TRADEWINDS
    • LA BASTILLE
    • HABANEROS
    • EL MERCADO
    • THE MOOGATE

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on this page.

  • Guests staying at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is just 750 yards from Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.