Experience world-class service at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities.

TURQUOIZE FEATURES:

Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs
Private VIP Check-In and Reception Area.
Personalized and butler and concierge services.
Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers.
Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar
Private elevator with direct access to Zen Spa and complimentary hydrotherapy services.

This is our guests' favourite part of Cancún, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has been welcoming Booking.com guests since 21 Jul 2016.

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Vegan, Asian, American, Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

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Closest beaches
  • Caracol

    8.5 Very good beach
    100 yards from property
  • Playa Punta Cancun

    8.7 Fabulous beach
    150 yards from property
  • Playa Forum

    8.6 Fabulous beach
    200 yards from property
  • Playa Gaviota Azul

    9.0 Superb beach
    450 yards from property
  • Playa Chac Mool

    8.7 Fabulous beach
    750 yards from property
  • Ancha Beach

    8.4 Very good beach
    1,200 yards from property
  • El Rey Beach

    8.5 Very good beach
    1.3 miles from property
  • Tortuga Beach

    8.1 Very good beach
    1.6 miles from property
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are we able to book private transfer as well? Also, do you have double bed options??
    Thank you for contacting us. All Turquoize categories have doble queen bed option available for booking. Private transportation must be arranged indiv..
    Answered on 29 October 2022
  • Holà Are the rooms size 6m2 only? Best, Riadh
    Thank you for contacting us. All Turquoize categories have a size of 64.53 m2.
    Answered on 29 October 2022
  • Are all meals included? Can you snorkel off this beach or nearby?
    Thank you for contacting us. The All inclusive service consider meals and beverages in our main restaurants and bars. You can Paddle or Kayak in one ..
    Answered on 29 October 2022
  • Is your jacuzzi suite available april12-17
    Thank you for contacting us. All Turquoize categories have a Hot Tub in their Balconies.
    Answered on 29 October 2022
  • Is premium food and liquor included in the inclusive price?
    Thank you for contacting us. Premium brands of Liquor are available at Punta Vista Bar (Exclusively for Turquoize Tower Guests). Some Premium Brands a..
    Answered on 29 October 2022
  • Still looking?
Property surroundings *
8 restaurants on site

    LA BASTILLE

    Cuisine: French

    EL MERCADO

    Cuisine: International

    THE MOOGATE

    Cuisine: Asian

    TRADEWINDS

    Cuisine: Steakhouse

    LORENZO'S

    Cuisine: Italian

    HABANEROS

    Cuisine: Mexican, Seafood

    CHEVY'S

    Cuisine: American

    PASTELES

    Cuisine: International

Resort facilities of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • Pool view
  • Garden view
  • Sea view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Tumble dryer
Room Amenities
  • Drying rack for clothing
  • Clothes rack
Activities
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Karaoke
  • Table tennis
  • Billiards
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Secured parking
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service Additional charge
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle Additional charge
  • Airport pick up Additional charge
  • Airport drop off Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
Outdoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Heated pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
  • Sauna Additional charge
Languages spoken
  • English
  • Spanish
  • Korean

House rules

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is from 15:00, and check-out is until 12:00.

  • The prices at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 750 yards from Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Billiards
    • Snorkelling
    • Table tennis
    • Tennis court
    • Karaoke
    • Beachfront
    • Evening entertainment
    • Beauty Services
    • Temporary art galleries
    • Tennis equipment
    • Fitness/spa locker rooms
    • Facial treatments
    • Beach
    • Waxing services
    • Water sport facilities on site
    • Make up services
    • Themed dinner nights
    • Hair treatments
    • Swimming Pool
    • Manicure
    • Live music/performance
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has 8 restaurants:

    • LORENZO'S
    • EL MERCADO
    • THE MOOGATE
    • LA BASTILLE
    • HABANEROS
    • CHEVY'S
    • PASTELES
    • TRADEWINDS

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 5.6 miles from the centre of Cancún.

  • Room options at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive include:

    • Double
    • Quadruple

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on this page.

  • Guests staying at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Asian
    • American
    • Buffet
    • À la carte