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About this property

Hotel Sandakan is situated in the center of the city, only 220 yards from the Sulu seafront. It features 2 restaurants and offers free Wi-Fi and on-site parking. Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities. Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialties at the Palm Garden Restaurant. Sandakan Hotel is located 12 miles from Sandakan Airport. The hotel is 7 miles from Sandakan Memorial Park, and less than 3 miles from the Chinese temple of Puh Jih Shih.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
2 twin beds
or
1 full bed
2 queen beds
1 queen bed
1 twin bed
2 twin beds
2 queen beds
1 queen bed
1 twin bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    United Kingdom United Kingdom
    Best hot shower we had while in Borneo. Comfy bed. Reception staff who went above and beyond to help us book a taxi to Gomantong Caves.
  • Reiko
    Canada Canada
    Good location to walk around the town Nice breakfast
  • David
    United States United States
    Front staff was great. Room staff also. I didn’t visit restaurants or breakfast, so NA there. Just uphill from limited downtown. Not a place for extended stay, but a nice interim spot on way to or from a jungle cruise. Laundry was fast.
  • John
    United Kingdom United Kingdom
    Spacious room, comfortable bed, clean and quiet with a fabulous breakfast.
  • John
    United Kingdom United Kingdom
    Spacious room, clean, comfortable bed, quiet. Fantastic breakfast. Highly recommend it.
  • Jebreel
    Germany Germany
    Great central location. Kind, helpful staff. Breakfast was delicious and had plenty of options.
  • Adrian
    United States United States
    Everything was very nice. The staff are exceptional, friendly and helpful. The restaurant was nice but limited menu.
  • Donna
    Australia Australia
    Hotel is in a perfect location, staff are friendly and helpful, room is very comfortable. Dyah at reception was particularly good!
  • Alberto
    Italy Italy
    The position of the property was very good. What I liked the most was the staff, particularly Azira and Dijan who were professional, kind, and supportive in helping us solving all the issues we had. They walked the extra-mile to help us.
  • Jacklyn
    United States United States
    The staff were all wonderful. They assisted with our luggage since our flight didn’t leave until late in the evening. Also, because we stayed one night and returned for additional nights we were able to store our bags while on river cruise....

Hotel area info

Restaurants

2 Restaurants On Site
  • Palm Cafe
    • Cuisine
      Chinese • Malaysian • Local
    • Open for
      Breakfast • Lunch • Dinner
  • Palm Garden Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Hotel Sandakan takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children over 1 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6+ years
Extra bed upon request
MYR 75 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Sandakan