• Ocean view
  • Garden
  • Pool 1 – outdoor
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access

Experience World-class Service at Shangri-La Rasa Sayang, Penang

Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing pool accessible for Rasa Wing Rooms & Suites bookings only. Free WiFi is available throughout the property. Shangri-La Rasa Sayang, Penang offers free shuttle services to the UNESCO heritage city of George Town, located a 20-minute drive away (Shuttle bus service is not available until further notice). Limousine airport transfers are also provided on request. Rooms at Shangri-La Rasa Sayang have views of the sea or hills of Penang. They are spacious and decorated with wooden carvings and colorful fabrics. Private bathtubs and free internet are provided for guest’s comfort. Shangri-La Rasa Sayang, Penang has a 9-hole golf course (is closed until further notice), an Eco Center and Adventure Zone, and a spacious play area for children at a sister property. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at CHI, The Spa. The swimming pools and yoga pavilion are other good relaxation options. Feringgi Grill (open from Thursday to Sunday, 6 pm to 10 pm) offers European dishes with beautiful views of landscaped gardens. It also provides a great selection of wines and cigars. Guests can savor authentic local dishes at The Spice Market Café (open daily from 11 am to 10 pm) or enjoy drinks at the Pinang Restaurant and Bar (Pinang Bar will remain closed until further notice due to safety reasons). The Rasa Deli, located under the rain trees, provides take away cookies, cakes and sandwiches.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Shangri-La Rasa Sayang, Penang has been welcoming Booking.com guests since Jun 23, 2009
Hotel chain/brand:
Shangri-La Group

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Asian

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
and
1 king bed
or
1 king bed
and
1 sofa bed
2 twin beds
and
1 king bed
2 twin beds
and
1 queen bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.2
Location
8.8
Free WiFi
8.6
Select topics to read reviews:

See what guests loved the most:

  • Kelvin
    SingaporeSingapore
    The tranquil of the hotel is great !! And their staff too .
  • Ahmad
    Saudi ArabiaSaudi Arabia
    Everything from the hospitality to the location, food, staff …etc. If i can give more then 10 i would. this was one of my favorite places to me and my family and still is.
  • Syaraff
    MalaysiaMalaysia
    Perfect sunset dinner to celebrate our 26th Anniversary. Pinang Bar & Restaurant crew went the extra length to give us the best dining experience. Mucho thanks guys!
  • Abdelrahman
    Saudi ArabiaSaudi Arabia
    I booked a sea view room, but the view was partially blocked by trees. Thankfully, when I called reception, they promptly changed my room to one with a better view. However, I encountered an issue with the AC not working, but they upgraded me to...
  • Jacek
    PolandPoland
    Hotel located in the garden. Lot of plants. Delicious breakfasts.
  • Faralina
    MalaysiaMalaysia
    I love everything during my stay, especially the staff, they solve my check in problem ASAP. They attend our needs as requested. Love it! Definitely going again 🫶🏻
  • Daniyar
    MalaysiaMalaysia
    Breakfast, buffet dinner, landscape, rooms, location, environment
  • Frank
    United Arab EmiratesUnited Arab Emirates
    Let’s be honest for starters: “Penang is not the most developed location for luxury and modern holiday travelers!” Living in Dubai - we did NOT like Penang at all - but the Shangri-La (Rasa Wing!!) is a small paradise between high rise buildings,...
  • Kumar
    AustraliaAustralia
    Breakfast buffet was great staff were friendly and helpful lounge facilities were very nice. Rasa Room and facilities provided was great
  • Andrew
    United States of AmericaUnited States of America
    Everything about this resort is amazing! The staff are very helpful and nice. The facilities are top notch!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi. What is the different between Garden Wing & Rasa Wing?

    Our Rasa Wing is more luxurious compared to Garden Wing. All rooms in Rasa Wing also comes with Rasa Wing privileges such as all day beverages, evenin..
    Answered on 19 November 2021
  • hi, i see in the pictures gallery, is there a jacuzzi bath/bath tub in the room? tq

    Dear valued guest, allow us to share that all of our room categories includes a bathtub in the room. Plus, our Rasa Junior suite, Rasa Wing Deluxe Sui..
    Answered on 11 September 2021
  • Hi, Do u offer birthday decoration in the room? I would like to celebrate bd end of the march. And for Junior suite King, the room has jacuzzi?

    We do have birthday decorations packages available at certain prices and we can arrange complimentary birthday amenities but it will be subject to ava..
    Answered on 7 November 2021
  • Can this room fit for 4 persons?

    Yes, our Garden Wing Executive Family Room designed to comfortably accommodate up to 6 adults. Thank you for your inquiry and stay safe!
    Answered on 17 December 2020
  • Hi do you have baby cot for 1 year old. Tqvm

    Dear valued guest, kindly be informed that we do provide a complimentary baby cot or extra bed for 1 child up to 5 years old per room.
    Answered on 3 March 2021
  • hi, if i choose junior king suite rasa wing, will i get afternoon tea and evening cocktail too?

    Kindly be informed that if you book Rasa Wing Junior Suite, you are entitled for all-day beverages, afternoon tea, evening cocktails and canapes serve..
    Answered on 19 November 2021
  • Still looking?

Area info *

Restaurants
3 Restaurants On Site

  • Spice Market Cafe
    • Cuisine
      Chinese • Japanese • Malaysian • Asian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Feringgi Grill
    • Open for
      Dinner
    • Ambience
      Family-friendly • Romantic
  • Pinang Bar
    • Open for
      Lunch • Dinner • Cocktail hour

Resort Facilities at Shangri-La Rasa Sayang, Penang
Great facilities! Review score, 8.9

Most popular amenities
  • 2 swimming pools
  • Beachfront
  • Free WiFi
  • Family rooms
  • Free parking
  • Airport shuttle
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Dryer
  • Electric kettle
Activities
  • Beach
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Beauty services
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Shangri-La Rasa Sayang, Penang takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

1 - 5 years
Extra bed upon request
Free
Crib upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Shangri-La Rasa Sayang, Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Rooms with breakfast inclusive rates as inclusive for children below 6 years old only. Children below 12 year old will subject to additional breakfast charges.
Rasa Wing pool accessible for Rasa Wing Rooms & Suites bookings only

Please inform Shangri-La Rasa Sayang, Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Rasa Sayang, Penang

  • Shangri-La Rasa Sayang, Penang offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Tennis court
    • Beachfront
    • Manicure
    • Beauty services
    • Spa lounge/Relaxation area
    • Beach
    • Haircut
    • Hair treatments
    • Fitness
    • Locker rooms
    • Pedicure
    • Swimming pool
    • Spa/Wellness packages
    • Spa facilities

  • Shangri-La Rasa Sayang, Penang has 3 restaurants:

    • Feringgi Grill
    • Spice Market Cafe
    • Pinang Bar

  • Room options at Shangri-La Rasa Sayang, Penang include:

    • Double
    • Twin
    • Family
    • Suite

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Shangri-La Rasa Sayang, Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Shangri-La Rasa Sayang, Penang is from 3:00 PM, and check-out is until 12:00 PM.

  • Shangri-La Rasa Sayang, Penang is 0.9 miles from the center of Batu Ferringhi. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Shangri-La Rasa Sayang, Penang can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Asian

  • Yes, Shangri-La Rasa Sayang, Penang is popular with guests booking family stays.