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About this property

Comfortable Accommodations: The Journey hotel in Penang offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Convenient Facilities: Guests benefit from a elevator, concierge service, full-day security, and free on-site private parking. Additional amenities include a kitchen, city views, and soundproofing. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near Northam Beach (12-minute walk), Rainbow Skywalk at Komtar (0.6 mi), and Penang Times Square (0.6 mi). Guests appreciate the room cleanliness, convenient location, and attentive staff.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in George Town, this hotel has an excellent location score of 9.0

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 twin beds
1 queen bed
1 twin bed
and
1 queen bed
2 twin beds
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 twin bed
and
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
2 queen beds
1 twin bed
and
1 full bed
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohammed
    Iraq Iraq
    The suites where we stayed at were really top notch, 2 rooms, 2 bathrooms and 1 sitting area with a mini kitchen, although not much amenities still a great stay, the rooms were clean and not small, outside our room had a really nice sitting area...
  • Shuazlan
    Malaysia Malaysia
    Clean. The location. The staff on duty at the receptionist is so helpful. She helped me with the parking and allowed us to check in early.
  • Evonne
    Malaysia Malaysia
    No breakfast. It is convenient to get around for food and shopping. It is located at a strategic location. Not too far from shopping mall. By grab is around 15mins. Opposite coffee shop serves noodles and local coffee.
  • Jaqualyn
    Malaysia Malaysia
    Location is strategic. Free Parking available on site. The 2 bedrooms suite is new so everything inside are new and spotless clean including the bedding.
  • Michelle
    Malaysia Malaysia
    The room was clean and spacious which made it a comfortable stay. The staff were friendly and accommodating to our requests. The location is very accessible to many well-known eateries in Penang.
  • Gisna
    Indonesia Indonesia
    The location is nearby some delicious food, convenient store, market, etc.
  • Christopher
    United States United States
    The staff were okay. The rooms were clean and comfortable.
  • Norule1892
    Malaysia Malaysia
    The location is unbeatable. Walking distance to eateries. I tried Nasi Kandar Deen Mutiara and it was superb!
  • Lee
    Malaysia Malaysia
    The room is clean. All the item you needed is there. The staff is super friendly. Keep it up
  • Haziqah
    Malaysia Malaysia
    The fact that it's located across the famous breakfast place, Telur Goyang makes us feel like staying here again next time, very convenient. The hotel is overall comfortable

Hotel area info

House rules

The Journey hotel takes special requests – add in the next step!
Check-in
From 3:30 PM to 10:30 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about $23. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform The Journey hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about The Journey hotel