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About this property

Ambassador Thermal Motel is centrally located in Rotorua, near Lake Rotorua and the Polynesian Spa. Facilities include a heated outdoor swimming pool, 2 mineral pools and barbecue facilities. The motel offers spacious studio and apartments that are serviced daily. Ambassador Motel is next to Motutara Gold Course and a short walk from restaurants, museum, convention center, and Government Gardens.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the top-rated area in Rotorua, this property has an excellent location score of 9.2!

    • Free Private Parking Available On Site


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 full bed
3 twin beds
and
1 full bed
3 twin beds
and
2 queen beds
1 full bed
Bedroom
1 full bed
Living room
2 sofa beds
Bedroom
1 full bed
Living room
1 sofa bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Living room
2 sofa beds
Bedroom 1
1 twin bed
and
1 queen bed
Bedroom 2
2 twin beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kirsty
    New Zealand New Zealand
    Central location, beautiful view, friendly staff, spotlessly clean, great outdoor heated pool, and spa. Spacious rooms and very good value.
  • Ross
    Canada Canada
    The property was clean and a short walk to shops or the waterfront playground. The kitchen was well stocked. The room was simple, yet clean. Our room had a view of the lake from the 3rd floor which was a bonus, stairs of course.
  • Elayna
    Taiwan Taiwan
    The location was in front of the lake, which was a nice walk. There was always parking available. The room was spatious as well. There are some restaurants and shops within walking distance.
  • Francine
    Japan Japan
    The location was amazing, being just across the street from the lake. We could actually see the lake from our room!
  • Vanessa
    United States United States
    Location was wonderful and the manager informative and has discounts to area activities.
  • Christopher
    United States United States
    Location was awesome, close to parks, dining, shops.
  • Tina
    United States United States
    Centralized location to parks, lake front, and activities.
  • Lini
    New Zealand New Zealand
    In a great location, close to shops & the city centre & 2-minute walk to the city garden. Our room was nice & cosy and the little kitchenette came in handy. My husband cooked us a nice dandy dinner😍
  • Julie
    Australia Australia
    Location, right in the middle of town, only a few minutes walk to each street, laundry facilities
  • Debbie
    Canada Canada
    The staff were super friendly and helpful…An excellent location: close to shops, restaurants, walkways and the water but super peaceful. Comfy bed and loads of hot water!

Area info

House rules

Ambassador Thermal Motel takes special requests – add in the next step!
Check-in
From 2:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about $117. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
NZD 25 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardEftposCash

The fine print

Must-know information for guests at this property

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation.

Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your check/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ambassador Thermal Motel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of NZD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Ambassador Thermal Motel