Search hotels in Rotorua

Everything was excellent from the location and the facilites to the staff and the clean room. A huge shout out to the staff especially to the main host who definitely went out of her way to make us feel comfortable and was very accommodating. Excellent value for the room, they even had a laundry service which was great and the mineral spa onsite was a bonus. We were expecting it to be a very basic motel but it definitely has the amenities and facilities as a hotel which was awesome. Definitely staying here again when we return to Rotorua.

When arrived I was greeted with a happy, joyful vibe from the manager of the hotel. Our room was very clean & close to everything like Restaurants,supermarkets & town so we didn't have to drive very far. I especially loved the spa bath/spa pool in our bathroom. I'd definitely recommend to stay there to anyone & will definitely be going back to Silver Ferns to stay the next time I'm in Rotorua. Absolutely on the top of my Hotel/Motel list to stay at. 5⭐⭐⭐⭐⭐ without a doubt.

The staff were awesome 😊 best service we have ever had. My small family and I have been to a lot of hotels motels throughout the north island and have never been so welcomed and over come by the cleaning staff and products that were offered. We have mentioned your staff and company to many and we will continue to do so. Thank you for such a beautiful stay we will return again if we are ever in rotorua next. Well done staff excellent work... (Ps I'm really fussy 😃 )

I liked some of the staff, it’s a pity that the staff that actually had great customer service happened to be of Māori decent! The bed was comfortable has a great sleep. Mini bar had nothing but milk in it. Weird how the shower and toilet were setup. For a 5 star hotel I’ve seen better, especially having bath robes in less than 5 star hotels, this definitely lacked the special touches of what you would expect from a 5 star hotel.

The staff on reception, the Duty Manager and the ladies serving breakfast in the morning were all very gracious, friendly and warm. Our room was not ready until 3.30pm so the Duty Manager gave us a 20pc discount which made all the difference - thank you. The hotel foyer was very welcoming, clean and bright to sit in. Our beds were very comfortable.

Simple accommodation in an excellent location. We were in a hurry to get to the Polynesian Pools, had limitd time and just wanted somwhere close. Clean, good hostel and the price of a double room good budget instead of a hotel. Great quiet location near Polynesian Pools and police station.

The service was excellent, prompt and friendly. We needed another room and the hoteliers found another one for us at another hotel quick smart. They also allowed us to have a late checkout of 11am with no fuss or extra cost.

Excellent location with all activities within a short distance from the hotel, good breakfast available, room was good and cleaned daily (except in level Red). Kids really enjoyed the pool facilities.

The hotel is well located and has the best heated swimming pool in Rotorua. I always stay here with family every time I travel to Rotorua. the staff are really friendly and we had a really good time.

I love the thermal pools. I prefer a motel/hotel with hot pools especially during winter. I also like the owner, he is very hospitable and he will supply us with whatever we need.

Location was great loved my night in rotorua cobb n co was delicious definitely recommend devonwood motel have told family about coming back with them

Location was good but the room was crap was charged motel/hotel fee but room was back packer room, no tv no amenities!!

Loved the the hot pool snd spa. Hotel lounge and hall way and entrance were classic. Loved staying there. Thanks

Historic hotel with a great atmosphere in the heart of Rotorua.