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Prices you can't beat!
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The staff speaks English
Hotel Black Swan Lakeside Boutique Hotel
171 Kawaha Point Road, Kawaha Point, 3010 Rotorua, New Zealand – Excellent location – show map
Excellent location – rated 9.2/10! (score from 150 reviews)
Real guests • Real stays • Real opinions
Very helpful and welcoming host Kym, went above and beyond to provide nice coffee and hot pastries like croissants for our continental breakfast. Looking forward to coming back soon.

Location, ambience and breakfast were all great. The rooms are very well presented and beautifully decorated

Lovely boutique hotel right on the lake. The staff was very friendly and attentive. We had a chance to chat with the owner and he was very charming. Breakfast is phenomenal.

The staff was fabulous! Amazing food and accommodations. I need to single out one "thing" in particular: Hannah. She's truly amazing! It's like she knows what you need before you do! She's truly "your wish is my command". And she makes you feel like you are doing her a favor! AND, she smiles and asks for more!!! I have never had a more amazing hotel stay and experience in all of my international travels.

I love the service very much. Duty Manager, Kym, is very helpful all time She rang me before and tell us the room we booked were under renovation so she moved us to a better room with more space and facilities. Then, we have been told the chef was away so she will need to cook breakfast for guests. Guess what, turn out the breakfast was tasted very good..

Facilities etc were really great, location superb.

We were here for a little bit of luxury and relaxation for our babymoon ;). Stunningly beautiful location and facilities, the staff were so friendly and accommodating especially Kym and one of the highlights were the incredible breakfasts. We also enjoyed a delicious dinner at the restaurant. Beautiful cosy conservatory space and gorgeous outlook over the lake all round. Room was lovely too and we enjoyed the sparkling water. Also made use of the pool and spas.

My husband and I had our second secret getaway to The Black Swan, and it was even better than the last. We had been upgraded to the best room with a stunning view of the lake which was beautifully furnished with a luxury king sized bed, a lovely lounge area with big comfy armchairs. It had a huge walk-in shower and double sinks we were very spoilt with the choice of rooms...thank you so much to Kym the manager for your lovely welcome again and taking the best care of all your guests, we all felt so well cared for...your calm, down to earth approach is heartwarming. The eggs bene yummy too!

Absolutely amazing spot for a getaway, beautiful views, very quiet and peaceful. Kym was really friendly and helpful, breakfast by Andrew was first class. We loved our stay here with our 3 year old, our room by the garden & pool was clean and comfortable, couldn’t fault anything. And we were able to charge our Tesla on site with was an added bonus! Would definitely come back if we’re in Rotorua again. Highly recommend!

The location is beautiful, amazing view of the lake, with really good food and outstanding service. The privacy and beauty of the place exceed my expectations. Kym the hotel manager was wonderful

- What guests loved the most:
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Jun
New Zealand
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Nigel
New Zealand
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Jo
United States of America
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Dawanna
United States of America
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Tina
New Zealand
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Ross
New Zealand
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Alex
New Zealand
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Darleen
New Zealand
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John
New Zealand
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Nuñez
New Zealand
Categories:
Sleeps | Room Type | Price | ||
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Max adults: 2. Max children: 1 |
King or Twin Room with Pool View
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Max adults: 2. Max children: 1 |
Premium Room - Lake Front
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Max adults: 2. Max children: 1 |
Deluxe Room with Lake View
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Max adults: 2. Max children: 1 |
Suite with Garden View
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4 reasons to choose Black Swan Lakeside Boutique Hotel
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The property usually replies within a few days
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Hi there. is there somewhere we can store our mountain bikes securely ?Hi There Yes absolutely. We have a lock up garage.Answered on March 12, 2022
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Do any of your rooms hav private hot tubs/pool ?? Enquiring about this for my parents who are wanting to find luxury accomodation in Rotorua for 3 nights early July !Thank you for contact the Black Swan Hotel we have two hot tubs in a private area but no thermal pools in rooms.Answered on June 19, 2020
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Any nearby slopes Thank youYes 1 hour 30 awayAnswered on August 13, 2019
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Hi do you require vaccine passes and for children too? And do you welcome children? Most of us vaxed except one half vaxed and young child not vaxedHi There. Children as most welcome. No vaccine passes required for accommodation. Management.Answered on March 5, 2022
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Hi do you have parking ?? Because on trip advisor it says parking is available. Could you please reconfirm it and if no parking then where to do that?Hi There. Yes, we have parking onsite.Answered on March 2, 2022
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Skyline Rotorua1.1 miles
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Te Wananga o Aotearoa1.3 miles
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Kuirau Park1.3 miles
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Rotorua Lakefront1.6 miles
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Matariki Cultural Centre1.7 miles
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Rotorua Eat Street1.8 miles
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Rotorua District Library1.9 miles
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Red Stag Timber-Waipa Saw Mill2 miles
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Rotorua District Council2 miles
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Rotorua High Court, District Court and Family Court2 miles
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Polynesian Spa2.1 miles
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Tamaki Maori Village2.1 miles
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Lake Rotorua2.4 miles
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Rotorua International Stadium3.4 miles
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Te Puia3.8 miles
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Paradise Valley Springs5.2 miles
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Tikitere - Hell's Gate Thermal Park7.2 miles
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Buried Village9.7 miles
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Mountain Mountain Ngongotaha1.6 miles
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Lake Lake Rotorua0 miles
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Rotorua Regional Airport4.1 miles
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Tauranga Airport30.3 miles
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Taupo Airport44.5 miles
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Crib by request
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Free |
Extra bed by request
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NZD 65 per child, per night |
Extra bed by request
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NZD 65 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Black Swan Lakeside Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.