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The location is excellent. The airport shuttle bus is just downstairs. Around hotel, you can find almost everything you need-stores, restaurants, supermarkets, cafe, etc. The room has a good view for Auckland CBD. The room I stayed was really clean and comfortable. I think they are also environmental friendly because the rubbish bin inside the room is divined to WASTE and RECYCLE and they encourage you to take away the personal care products so that you can finish using them and recycle the containers.

Perfect location !!! Home tranquil feeling in the heart of Centre Auckland, quiet, cozy feeling, comfortable beds. Home and unit was super neat and clean. Parking on the yard, private bathroom. Wonderful hosts that shows a passion to assure comfort for the quests. We were so satisfied that we booked immediately for when we return from our camping holiday. Will definitely recommend this place for one that seeks a peacefull overstay without the buzz of Auckland's Centre hotels and lodges.

Don't be deceived by the look of the outside of this building or the location near the busy highway. It is a wonderful hotel and extremely comfortable. It worked perfectly as a stopping place before a morning flight from the Auckland Airport. So easy to return the rental car and get to the airport. There are some quick meal restaurants nearby within walking distance and better restaurants within a short drive. We found Volare in a nearby neighborhood and it was outstanding.

The staff were amazing, Best customer service I have ever experienced in New Zealand. It was very evident the staff are highly trained with delivering beyond customers expectations, by being able to pro-actively preempt customers needs and ensure customer requests are met very quickly and professionally. There are many hotels and motels that could learn from the staff at the Pullman. Very happy with stay and highly recommend the Pullman as the place to stay when visiting Auckland

Great location right in the centre of Auckland, just steps from everything. Really quiet and having a washer/dryer unit was an extra bonus since I travel a lot it's sometimes really inconvenient to find a laundry and really costly at the hotel. The hotel rooms at this location would go for at least double what this was, it was great value for money and will definitely stay here again if its available next time I'm in town.

Everything. As a rule, I am not a fan of Ibis Budget. But this hotel is centrally located with helpful and friendly reception open 24 hours, has comfy beds, decent shower in small but "efficient" bathroom, good wifi, reasonable amount of TV channels for the rate paid and a cute wee balcony. No long elevator waits and a less than five minute walk to airport bus stop. For one person, it's very reasonable.

We were able to check in early after getting off our long cruise around NZ. Staff was incredibly helpful and friendly despite a long line of fellow cruisers. They also kept our bags for us after we checked out and toured the city. The hotel (and bed!) is very comfortable. Best part is its location, right in the CBD on Queen Street. The Skybus airport transfer station is located in the lower level.

The accomodation exceeded our expectations. Very clean and comfortable. The location is perfect if travelling from the south…..right next to the southwestern motorway although the traffic was barely audible from our room. Also perfect location for easy access to Auckland airport. Will definitely stay here on our next visit to Auckland.

Minutes away from the airport, very clean and friendly staff. It is a Budget hotel, so don’t expect 5star luxury. It provides a perfect location and has a good restaurant at the side of it. Also has Countdown across the road and McDonalds 5 minutes walk down the road. Would stay here again.

The staff make it easy to stay there , they communicate and make things happen , the apartments are generous space wise and the location near commercial bay is great and the views are exceptional. Also the parking is very convenient once you have negotiated the road works of Auckland CBD.

location was perfect - right in the heart of the city and easily walkable to the waterfront. Parking on site was also a bonus. The staff were so friendly and helpful. One of the best hotels ive stayed at in Auckland - would highly recommend and we will be booking Avani again for sure.

Located amongst plenty of food options cafe and bar nearby. Away from the hussle and bussle of Auckland but only 15 mins from Newmarket by car, 10 minutes to Sylvia park. 15 minutes from airport depending on traffic but it generally the traffic was not bad being out of the city.

perfect apartment. super clean, comfy and cozy. we felt at home. super easy to go to the airport from there. the bus leaves every 20min 24hr and takes about 20-30min. also it's easy to go to auckland city center from there. we loved it and would come back! thanks a lot!

The hotel has 24/7 free shuttle to and from airport, leaves every 20min - easy to reserve directly on reception. We took the Kiwi breakfast, and it was pretty good. Great to stay for reaching airport, not so great if you're planning to visit city centre.

The hotel is near Auckland Tower, restaurants and parks. Hotel staff were very friendly. Our stay at this hotel has been an amazing experience. I will book at the property again the next time I visit Auckland.

Lovely hotel, the staff was top notch. They have a shuttle to downtown Auckland which saved parking, plus the hassle of driving.. he is a hotel that takes customer service seriously. Very impressive staff.

I surprised my partner with a night away for her 30th birthday and the grand hotel exceeded both our expectations in every way. Our room was absolutely stunning and the staff went above and beyond to make our stay special. Ruth and the team were so helpful in arranging some birthday amenities which I requested to be in our room on arrival which I was so grateful for! A real treat!! Highly recommend the grand hotel by sky city!! We were so impressed that we checked in for a second night! We will be back again :)

The Concierge Shaun!!! Helped us in a great way!!! Reservations , bookings , tickets etc. Nothing was to much. Great in communication also , always fast answering , clear and polite and very customer orientated!!! Real customer delight!!! Also the other members of the concierge team and at the reception , you all deserve a big compliment!!!

Lovely property, cosy bed , good amenities and location and courteous staff . The mini bar was well stoked, it’s clean , convenient and good value for money

Big room, kids love swimming and trampoline.