Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness center, a geothermal spa and hot pools. Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. Guests can relax with a walk around the lake or enjoy a fun day with the many activities on offer in Rotorua. Atlas Café and Restaurant offers buffet breakfast and dinner and a la carte lunch. Clarks Bar offers a bar snack menu, classic cocktails, local beers and wine and an extensive range of spirits. All air-conditioned rooms have a 42-inch flat-screen TV with 57 cable channels. Each room includes a large work desk, ironing facilities and tea and coffee making facilities, slippers and bathrobe. Novotel Rotorua is a 10-minute walk from the Polynesian Spa, a 5-minute walk from the QE Health Wellness & Spa and a short drive from many activities and geothermal sites.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Located in the best-rated area in Rotorua, this hotel has an excellent location score of 9.3

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.6
Cleanliness
7.9
Comfort
8.0
Value for money
7.2
Location
9.3
Low score for Rotorua
Select topics to read reviews:

See what guests loved the most:

  • Riiko
    Singapore Singapore
    very clean and cozy lobby, nice staffs and convenient and spacious room😀 we added on breakfast and it was tasty and enough variaty😉
  • Debby
    United States of America United States of America
    The hotel was located near the lake and walking distance to many wonderful restaurants. The hotel staff was very friendly and provided excellent customer service.
  • Arrianna
    New Zealand New Zealand
    Nice clean rooms with your typical hotel basic facilities. Loved the location. Walking distance to lake and shops and eat street. Great place to stay if you have function on at the Events Centre.

Hotel area info

Restaurants
1 Restaurant On Site

  • Atlas Cafe & Restaurant
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Novotel Rotorua Lakeside

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • WiFi in all areas
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Fitness center
  • Bar
Outdoors
  • Outdoor furniture
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and charges apply.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 15 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Pool/Beach towels
Spa
  • Kids' pool
  • Fitness
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Thai
  • Filipino
  • Chinese

House rules

Novotel Rotorua Lakeside takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Novotel Rotorua Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Novotel Rotorua Lakeside

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Novotel Rotorua Lakeside offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Cycling
    • Golf course (within 2 miles)
    • Hot spring bath
    • Bicycle rental
    • Swimming pool
    • Fitness

  • Check-in at Novotel Rotorua Lakeside is from 2:00 PM, and check-out is until 11:00 AM.

  • Yes, Novotel Rotorua Lakeside is popular with guests booking family stays.

  • Novotel Rotorua Lakeside has 1 restaurant:

    • Atlas Cafe & Restaurant

  • Novotel Rotorua Lakeside is 2,450 feet from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Rotorua Lakeside on this page.

  • The prices at Novotel Rotorua Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Novotel Rotorua Lakeside include:

    • Family
    • Double
    • Suite