Hotel
 Novotel Rotorua Lakeside

Tutanekai Street, Lake End, 3215 Rotorua, New Zealand – Excellent location – show map

Excellent location – rated 9.4/10! (score from 2935 reviews)

Real guests • Real stays • Real opinions

7.8
Good
2,935 reviews

Great location, easy walk to the waterfront, restaurants, and bars. We had a surprisingly good time at the hotel bar - great drinks and nice live music. The pool and gym facilities were also very nice - had a late night soak in the hot pools.

Eric New Zealand

The room we stayed in was super fancy and really nice and warm.

Ocean New Zealand

Clean. Chairs in room for comfort. Bed linen. Bath towels lovely

Nigel New Zealand

Plenty room in our room with view , good location to town walking distance, nice bar with fire and plenty food with buffet meal ,lots sea food choice.

Trevor New Zealand

Breakfast was great - coffee could be improved..., location was excellent for our needs

Maree New Zealand

We loved the location the staff were awesome and we are already planning our next stay

Paul New Zealand

Location was great with awesome views of lake Rotorua.

Glenys Australia

The hotel is nice, rooms are well sized, modern, clean and comfortable beds. The facilities like the indoor thermal pool and hot tubs are great too, great for families. The location is outstanding, walking distance from the main town, eat street and the lake and playground.

Christopher Singapore

Everything! From the moment we arrived we felt so welcomed. The staff were kind and professional. The kids were given ice creams at check in, what a great touch! The gym was great the restaurant had a wonderful variety of food to accommodate everyone. Absolutely can't wait to return.

Katy New Zealand

Excellent service. They upgraded us to a Suite for free.

Jelyn New Zealand
7.8
Good
2,935 reviews
  • What guests loved the most:
  • “Great location, easy walk to the waterfront, restaurants, and bars. We had a surprisingly good time at the hotel bar - great drinks and nice live music.”
    Eric Eric New Zealand New Zealand
  • “The room we stayed in was super fancy and really nice and warm.”
    Ocean Ocean New Zealand New Zealand
  • “Clean. Chairs in room for comfort. Bed linen. Bath towels lovely”
    Nigel Nigel New Zealand New Zealand
  • “Plenty room in our room with view , good location to town walking distance, nice bar with fire and plenty food with buffet meal ,lots sea food choice.”
    Trevor Trevor New Zealand New Zealand
  • “Breakfast was great - coffee could be improved..., location was excellent for our needs”
    Maree Maree New Zealand New Zealand
  • “We loved the location the staff were awesome and we are already planning our next stay”
    Paul Paul New Zealand New Zealand
  • “Location was great with awesome views of lake Rotorua.”
    Glenys Glenys Australia Australia
  • “The hotel is nice, rooms are well sized, modern, clean and comfortable beds. The facilities like the indoor thermal pool and hot tubs are great too, great for families.”
    Christopher Christopher Singapore Singapore
  • “Everything! From the moment we arrived we felt so welcomed. The staff were kind and professional. The kids were given ice creams at check in, what a great touch!”
    Katy Katy New Zealand New Zealand
  • “Excellent service. They upgraded us to a Suite for free.”
    Jelyn Jelyn New Zealand New Zealand

Categories:

  • Staff8.7
  • Facilities7.9
  • Cleanliness8.3
  • Comfort8.4
  • Value for money7.5
  • Location9.4

Centrally located on the shores of Lake Rotorua, Novotel Rotorua Lakeside features a restaurant, a fitness center, a geothermal spa and hot pools.

Novotel Rotorua is in the heart of the city and provides guests with easy access to shopping, dining and entertainment outlets. Guests can relax with a walk around the lake or enjoy a fun day with the many activities on offer in Rotorua.

Atlas Café and Restaurant offers buffet breakfast and dinner and a la carte lunch. Clarks Bar offers a bar snack menu, classic cocktails, local beers and wine and an extensive range of spirits.

All air-conditioned rooms have a 42-inch flat-screen TV with 57 cable channels. Each room includes a large work desk, ironing facilities and tea and coffee making facilities, slippers and bathrobe.

Novotel Rotorua is a 10-minute walk from the Polynesian Spa, a 5-minute walk from the QE Health Wellness & Spa and a short drive from many activities and geothermal sites.

This is our guests' favorite part of Rotorua, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Novotel Rotorua Lakeside has been welcoming Booking.com guests since Mar 8, 2010
 Hotel chain/brand: Novotel

Show me more

Most popular amenities

1 swimming pool
Free parking
Family rooms
WiFi
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Rotorua, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Asian, American

Free private parking available at the hotel

Saved to 2211 lists

Availability

Select dates to see this property's availability and prices

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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

4 reasons to choose Novotel Rotorua Lakeside

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.8
Good · 2,935 reviews
Read all reviews
  • Staff8.7
  • Facilities7.9
  • Cleanliness8.3
  • Comfort8.4
  • Value for money7.5
  • Location9.4

Select topics to read reviews:

See what guests loved the most:

  • Eric
    New ZealandNew Zealand
    “Great location, easy walk to the waterfront, restaurants, and bars. We had a surprisingly good time at the hotel bar - great drinks and nice live music. The pool and gym facilities were also very nice - had a late night soak in the hot pools.”
  • Ocean
    New ZealandNew Zealand
    “The room we stayed in was super fancy and really nice and warm.”
  • Nigel
    New ZealandNew Zealand
    “Clean. Chairs in room for comfort. Bed linen. Bath towels lovely”
  • Trevor
    New ZealandNew Zealand
    “Plenty room in our room with view , good location to town walking distance, nice bar with fire and plenty food with buffet meal ,lots sea food choice.”
  • Maree
    New ZealandNew Zealand
    “Breakfast was great - coffee could be improved..., location was excellent for our needs”
  • Paul
    New ZealandNew Zealand
    “We loved the location the staff were awesome and we are already planning our next stay”
  • Glenys
    AustraliaAustralia
    “Location was great with awesome views of lake Rotorua.”
  • Christopher
    SingaporeSingapore
    “The hotel is nice, rooms are well sized, modern, clean and comfortable beds. The facilities like the indoor thermal pool and hot tubs are great too, great for families. The location is outstanding, walking distance from the main town, eat street...”
  • Katy
    New ZealandNew Zealand
    “Everything! From the moment we arrived we felt so welcomed. The staff were kind and professional. The kids were given ice creams at check in, what a great touch! The gym was great the restaurant had a wonderful variety of food to accommodate...”
  • Jelyn
    New ZealandNew Zealand
    “Excellent service. They upgraded us to a Suite for free.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Have you had any covid-19 staying at the hotel now or before
    No Novotel is not a Quarantine hotel. Ibis is a Quarantine hotel.
    Answered on July 17, 2020
  • Is there a room available that has a separate room for one child to nap in?
    All our hotel rooms are studio style, with the beds in the same area. There is a seperate bathroom.
    Asked about: Superior Twin Room with Two Double Beds • Answered on October 10, 2019
  • Is there a cold pool
    We only have a heated pool.
    Asked about: Superior King Room with Lake View • Answered on December 27, 2019
  • Hi, now we are in Orange are you doing buffet breakfasts again?
    Yes our buffet is now open again
    Asked about: Superior Twin Room with Two Double Beds Lake View • Answered on April 19, 2022
  • How much is the bond at check in please?
    Depends on how long you stay.
    Answered on December 14, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Matariki Cultural Centre
    0 miles
  • Rotorua Eat Street
    0.1 miles
  • Rotorua Lakefront
    0.2 miles
  • Rotorua District Library
    0.2 miles
  • Red Stag Timber-Waipa Saw Mill
    0.3 miles
  • Rotorua District Council
    0.3 miles
  • Rotorua High Court, District Court and Family Court
    0.3 miles
  • Scion Crown Research Institute
    0.3 miles
  • Rotorua Government Gardens
    0.4 miles
  • Polynesian Spa
    0.4 miles
Restaurants & cafes
  • Cafe/Bar Picnic Cafe Rotorua
    0 miles
  • Restaurant Lady Janes Ice Cream Parlour
    0.1 miles
  • Cafe/Bar Ponsonby Rd Lounge Bar
    0.1 miles
  • Restaurant Fat Dog Cafe & Bar
    0.2 miles
Top attractions
  • Tamaki Maori Village
    0.4 miles
  • Te Puia
    2.1 miles
  • Rotorua International Stadium
    2.2 miles
  • Lake Rotorua
    3.7 miles
  • Paradise Valley Springs
    5.5 miles
  • Tikitere - Hell's Gate Thermal Park
    7.5 miles
  • Buried Village
    8.2 miles
Natural Beauty
  • Mountain Rainbow Mountain
    16.3 miles
  • Lake Lake Rotorua
    0.3 miles
Closest Airports
  • Rotorua Regional Airport
    3.9 miles
  • Tauranga Airport
    32 miles
  • Taupo Airport
    43 miles
How to get to Novotel Rotorua Lakeside from Rotorua Regional Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Atlas Cafe & Restaurant

    Food: International

    Menu: À la carte

Amenities of Novotel Rotorua Lakeside

Most popular amenities

1 swimming pool
Free parking
Family rooms
WiFi
Non-smoking rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
Activities
  • Cycling Off-site
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and charges apply.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Paid WiFi
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
  • Plunge pool
Spa
  • Fitness
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Thai
  • Filipino
  • Chinese
Missing some information? Yes / No
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Novotel Rotorua Lakeside takes special requests – add in the next step!

Check-in

2:00 PM - 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

12:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6 years old
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Novotel Rotorua Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about Novotel Rotorua Lakeside

  • Novotel Rotorua Lakeside offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Cycling
    • Golf course (within 2 miles)
    • Hot spring bath
    • Fitness
    • Swimming pool

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Novotel Rotorua Lakeside include:

    • Family
    • Double
    • Suite

  • Yes, Novotel Rotorua Lakeside is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Rotorua Lakeside on this page.

  • Novotel Rotorua Lakeside is 2,450 feet from the center of Rotorua.

  • The prices at Novotel Rotorua Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Novotel Rotorua Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • À la carte

  • Check-in at Novotel Rotorua Lakeside is from 2:00 PM, and check-out is until 11:00 AM.

  • From the nearest airport, you can get to Novotel Rotorua Lakeside by:

    • Taxi 15min

  • Novotel Rotorua Lakeside has 1 restaurant:

    • Atlas Cafe & Restaurant