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About this property

Comfortable Accommodations: Marsden Viaduct in Auckland offers spacious rooms with private bathrooms, balconies, and modern amenities. Guests enjoy free WiFi, a fitness room, and a terrace for relaxation. Dining Experience: The hotel features a family-friendly restaurant serving British, French, Mediterranean, and international cuisines. Breakfast options include continental, American, full English/Irish, vegetarian, and vegan. Additional services include a bar and coffee shop. Prime Location: Located less than 0.6 mi from Viaduct Harbor and Sky Tower, the hotel is an 11-minute walk from SKYCITY Auckland Convention Center. Auckland Airport is 13 mi away. Nearby attractions include Auckland Art Gallery and Auckland Domain. Guest Services: Marsden Viaduct provides private check-in and check-out, a 24-hour front desk, concierge service, and a tour desk. Additional amenities include a minimarket, fitness room, and free toiletries.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, American, Breakfast to go


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Availability

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Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 queen bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Amraiz
    Australia Australia
    Reception is confusing no one picks up phone to assist
  • Chase
    New Zealand New Zealand
    Room was beautiful and the bed was super comfortable. Bathroom and view was ok but the toilet didn't flush properly.
  • Robert
    New Zealand New Zealand
    Clean and tidy accommodation in a great location. Comfortable bed and a great option for a city stay
  • Carrie
    New Zealand New Zealand
    Staff very helpful room was clean and spacious and great value for money
  • Anna
    New Zealand New Zealand
    It looked very nice on arrival in the room, A pleasant surprise. It was a bit strange to come to the second reception area on level 3, but we soon got used to it once checked in.
  • Christopher
    United Kingdom United Kingdom
    Room was spacious, clean, comfortable and the staff were very friendly 😊
  • Graeme
    New Zealand New Zealand
    I liked having parking on site. Check in process went very well. Good sized rooms.
  • Dagmar
    United States United States
    Great location for walking waterfront/downtown and accessing bus system to explore the rest of Auckland
  • Melanie
    New Zealand New Zealand
    Had booked other accommodations but they cancelled on me at checkout time left us right in the lurch didn't reply to messages or calls was freaking out, then we found Marsden viaduct hotel they were amazing helped us out big time will definitely...
  • Joy
    United States United States
    No breakfast included, but coffee shop was very good. Very confusing set up ands is something is needed, the Sofitel staff, who were the only ones around, could not or would not be of any assistance.

Hotel area info

Restaurants

4 Restaurants On Site
  • LA' MAREE- Situated in lobby level (On Site)
    • Cuisine
      French • Seafood
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • French Press Cafe- On site
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • Grape and Olive Bar- On site
    • Cuisine
      Mediterranean
    • Open for
      Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • Box Breakfast on the go $19 per box- Available at reception
    • Cuisine
      British • European
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Marsden Viaduct

Most popular amenities

  • Indoor swimming pool
  • Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Fitness center
  • 24-hour front desk
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

Outdoors

  • Outdoor furniture
  • Balcony
  • Terrace

Kitchen

  • Cleaning products
  • Kitchenware
  • Electric kettle
  • Refrigerator
  • Kitchenette

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Beach

Living Area

  • Sitting area

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Public parking is available at a location nearby (reservation is not needed) and costs NZD 45 per day.

  • Street parking
  • Accessible parking

Transportation

  • Public transit tickets
    Additional charge

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Child safety socket covers

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Additional charge

  • Open all year
  • All ages welcome
  • Heated pool

Spa

  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body treatments
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Hindi

House rules

Marsden Viaduct takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 250 is required on arrival. That's about $148. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 100 per child, per night
Crib upon request
NZD 20 per child, per night
3+ years
Extra bed upon request
NZD 100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroEftposUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that there are a 2.5% charge when you pay with Visa and Mastercard, and 3.10% with American Express.

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Marsden Viaduct of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Marsden Viaduct