About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Quest Ponsonby is along the Ponsonby Road, an 18-minute walk from Central Auckland and a 25-minute drive from Auckland International Airport. It features guest rooms with satellite TV and a private bathroom. The rooms have both air conditioning and heating facilities. Every room has a work desk, ironing facilities and a fridge. The private bathroom includes toiletries and a hairdryer. Ponsonby Quest is within a 6-minute drive of the Auckland Casino and the Auckland Ferry Terminal. The Sky Tower is a 25-minute walk from the hotel.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Private Parking Available On Site

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
1 king bed
2 king beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Robert
    Australia Australia
    Location was excellent. I have stayed several times before. Staff are polite and accommodating. Instructions on how to use the facilities are clear.
  • Fiona
    New Zealand New Zealand
    Very handy to all amenities in Ponsonby. Very helpful when I couldn't use the air conditioner. Came & sorted it immediately.
  • Jmel
    New Zealand New Zealand
    Great room, so central - perfect for a night's stay in Auckland. Economical parking option.
  • Yvonne
    New Zealand New Zealand
    Good location, can walk to cafes and bars/restaurants
  • Patricia
    Japan Japan
    Location, one of the best beds and pillows ever! And an amazing shower 😁.
  • Aterea
    New Zealand New Zealand
    Room was clean, nice size, location was perfect for our job as artist we atended Objectspace art Gallery on rose rd, 4 min walk, where our designs were being showcased. Kitchen was great for us to cook our food. Shower and bath was very clean...
  • Lisa
    New Zealand New Zealand
    Was quite noisy due to its location, but that was mainly from people walking past. One unit near us spent a lot of time on their balcony through the night - they were very noisy
  • Fiona
    New Zealand New Zealand
    Excellent hotel close to everything Ponsonby has to offer Very comfortable & clean & helpful friendly staff
  • Neil
    New Zealand New Zealand
    Staff are great, location suits me for work. room was clean and tidy
  • Antony
    Australia Australia
    location was good , bed was large and comfy , though we didn't use it , the kitchenette was great , undercover parking too .

Area info

House rules

Quest Ponsonby Serviced Apartments takes special requests – add in the next step!
Check-in
From 2:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 50 per child, per night
Crib upon request
NZD 20 per child, per night
3+ years
Extra bed upon request
NZD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 10:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that parking is limited. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that for a split bed, available on request, an additional charge of NZD 35 applies. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Housekeeping services for stayover guests are not available on Sundays and public holidays. Rooms will be made up the following Monday.

Please note guests can check in after office hours. A key and instructions on how to check in will be at reception.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Ponsonby Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

FAQs about Quest Ponsonby Serviced Apartments