Guest house

Chalet Saudade

Rua Dr. Alfredo Da Costa, Nº23, 2710-524 Sintra, Portugal – Excellent location - show map

Excellent location — rated 9.7/10! (score from 1605 reviews)

Real guests • Real stays • Real opinions

9.4
Superb
1,605 reviews

very quirky and different breakfast was amazing 2 nd time staying here

Mandy United Kingdom

we come for my husband’s 30 birthday. the welcoming was very warming , the reception lady was lovely and very very helpful!! the room was amazing and the view from there was stunning , the bath was big , the bed was comfortable 😍

Lian Israel

We had a family suite on the last floor. It was great. The beds, the vue, the terrace upstairs.

Marina Switzerland

Clean, staff is very friendly, location is great, breakfast is amazing, beds are huge

Shelley Israel

The suite we were given was spectacular, as a professional photographer I had access to all my needs. The staff were very accommodating. There was so much character and detail in this Chalet.

Cris Canada

Very helpful and pleasant staff. Quiet pleasant room, quality toiletries, tea and coffee in room. Lovely communal lounge with great views. Free glass of port, and other snacks available in lounge. Only a few minutes walk from station, and about 10 mins walk into town centre. Local restaurants available and less touristy than those in town. Helpful advice on tourist attraction and transport. Garden available for guests to sit outside. Very good breakfast at cafe across the road from station.

Angela United Kingdom

A beautiful atmospheric hotel with very kind staff and a delicious breakfast. we really couldn’t have asked for more.

Raewyn United Kingdom

charming property well located in walking distance to the historic centre and great restaurants nearby. Nice communal area with honesty bar for drinks and snacks. Room was very comfortable. Staff very friendly and helpful.

Steven Australia

Wonderful cafe up the road for breakfast. Very near and very beautiful fab breakfast

Cj United Kingdom

The building was stunning! The location ideal! the room was great, clean and very spacious! Delivious breakfast! Catarina and Christina where super helpful and amazing! I would definitely look no further than this when I go again to Sintra! Highly recommended!

Nikolaos Greece
9.4
Superb
1,605 reviews
  • What guests loved the most:
  • “very quirky and different breakfast was amazing 2 nd time staying here”
    Mandy Mandy United Kingdom United Kingdom
  • “we come for my husband’s 30 birthday. the welcoming was very warming , the reception lady was lovely and very very helpful!!”
    Lian Lian Israel Israel
  • “We had a family suite on the last floor. It was great. The beds, the vue, the terrace upstairs.”
    Marina Marina Switzerland Switzerland
  • “Clean, staff is very friendly, location is great, breakfast is amazing, beds are huge”
    Shelley Shelley Israel Israel
  • “The suite we were given was spectacular, as a professional photographer I had access to all my needs. The staff were very accommodating. There was so much character and detail in this Chalet.”
    Cris Cris Canada Canada
  • “Very helpful and pleasant staff. Quiet pleasant room, quality toiletries, tea and coffee in room. Lovely communal lounge with great views. Free glass of port, and other snacks available in lounge.”
    Angela Angela United Kingdom United Kingdom
  • “A beautiful atmospheric hotel with very kind staff and a delicious breakfast. we really couldn’t have asked for more.”
    Raewyn Raewyn United Kingdom United Kingdom
  • “charming property well located in walking distance to the historic centre and great restaurants nearby. Nice communal area with honesty bar for drinks and snacks. Room was very comfortable.”
    Steven Steven Australia Australia
  • “Wonderful cafe up the road for breakfast. Very near and very beautiful fab breakfast”
    Cj Cj United Kingdom United Kingdom
  • “The building was stunning! The location ideal! the room was great, clean and very spacious! Delivious breakfast! Catarina and Christina where super helpful and amazing!”
    Nikolaos Nikolaos Greece Greece

Categories:

  • Staff9.8
  • Facilities9.4
  • Cleanliness9.6
  • Comfort9.6
  • Value for money9.2
  • Location 9.7
High score for Sintra

Stay in the heart of Sintra

Located in the centre of Sintra but away from the touristic venues, Chalet Saudade dates back to 19th century and offers scenic views of the surroundings. Free WiFi is available.

Chalet Saudade underwent a 5-year complete renovation and offers modern and comfortable accommodations, elegant living rooms with trompe l’œil frescoes and romantic gardens with antique water fountains and ponds. Rooms include tea making facilities.

Breakfast is served at Café Saudade, a coffee house located 50 yards away. Some rooms include a kitchenette.

With the Sintra Train Station and Bus Station 100 yards away, Chalet Saudade offers a privileged location for guests to explore the mystic places of Sintra. Pena National Palace is 3.1 miles away and the Moors Castle is a 20-minute walk. Lisbon International Airport is 17.4 miles away. Parking is available nearby, both free and at an extra fee, reservation is not possible.

This is our guests' favourite part of Sintra, according to independent reviews.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Chalet Saudade has been welcoming Booking.com guests since 24 Dec 2013.

Show me more
Most popular facilities
Free WiFi
Family rooms
Non-smoking rooms
Garden
Heating
Tea/coffee maker in all rooms

Property highlights

Situated in the real heart of Sintra, this property has an excellent location score of 9.7

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental

Saved to 8786 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
or
2 single beds
1 large double bed
1 large double bed
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 single beds
and
1 sofa bed
and
1 large double bed
or
4 single beds
and
1 sofa bed
1 large double bed
or
2 single beds
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Guest reviews
Categories:
Staff
9.8
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.2
Location
9.7
Free WiFi
9.3
High score for Sintra
Select topics to read reviews:

See what guests loved the most:

  • Mandy
    United KingdomUnited Kingdom
    “very quirky and different breakfast was amazing 2 nd time staying here”
  • Lian
    IsraelIsrael
    “we come for my husband’s 30 birthday. the welcoming was very warming , the reception lady was lovely and very very helpful!! the room was amazing and the view from there was stunning , the bath was big , the bed was comfortable 😍”
  • Marina
    SwitzerlandSwitzerland
    “We had a family suite on the last floor. It was great. The beds, the vue, the terrace upstairs.”
  • Shelley
    IsraelIsrael
    “Clean, staff is very friendly, location is great, breakfast is amazing, beds are huge”
  • Cris
    CanadaCanada
    “The suite we were given was spectacular, as a professional photographer I had access to all my needs. The staff were very accommodating. There was so much character and detail in this Chalet.”
  • Angela
    United KingdomUnited Kingdom
    “Very helpful and pleasant staff. Quiet pleasant room, quality toiletries, tea and coffee in room. Lovely communal lounge with great views. Free glass of port, and other snacks available in lounge. Only a few minutes walk from station, and about 10...”
  • Raewyn
    United KingdomUnited Kingdom
    “A beautiful atmospheric hotel with very kind staff and a delicious breakfast. we really couldn’t have asked for more.”
  • Steven
    AustraliaAustralia
    “charming property well located in walking distance to the historic centre and great restaurants nearby. Nice communal area with honesty bar for drinks and snacks. Room was very comfortable. Staff very friendly and helpful.”
  • Cj
    United KingdomUnited Kingdom
    “Wonderful cafe up the road for breakfast. Very near and very beautiful fab breakfast”
  • Nikolaos
    GreeceGreece
    “The building was stunning! The location ideal! the room was great, clean and very spacious! Delivious breakfast! Catarina and Christina where super helpful and amazing! I would definitely look no further than this when I go again to Sintra! Highly...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi, we will be driving from Lisbon tomorrow and are just wondering if you have somewhere we can park the car at your Chalet? :)
    Dear Guest, You will be able to park momentarily in front of the property to unload your luggage. After this, we can give you more details regarding p..
    Answered on 17 February 2020
  • We are thinking of reserving a Family Room for 4 adults. How many flights of stairs would we need to climb with our luggage? Thank you.
    Hello! Thank you for considering us for your stay in the beautiful Sintra! The Family Suite is located on the 2nd and it is a duplex, so it extends to..
    Answered on 23 September 2021
  • Can I drop off luggage prior to check in time and store luggage for pick up after check out? Many thanks!
    Yes of course. Our reception is open from 8:30am until 9pm.
    Answered on 22 November 2021
  • Hello - Is it possible to walk from your Chalet to the Palacio Nacional de Pena? We are hikers and would love to just walk through the park on the wa..
    Yes you can walk and it is very beautiful. It is around one hour walking. There is a new trail called Vila Sassetti. There is also a lot of other trai..
    Answered on 1 December 2021
  • Hello, Regarding the check-in time, policy shows till 7pm, but mentioned till 10pm free on Q&A. which is correct?
    Hello! Our check-ins are from 3 until 7pm. However until 10pm we don't charge anything for a late check-in. Only after 10pm you have an additional cos..
    Answered on 1 February 2023
  • Still looking?

Host Information

Company review score: 9.8Based on 1,592 reviews from 1 property
1 managed property

Company information

In 2001 we drove by a quaint, beautiful, old rose colored chalet in Sintra with a «FOR SALE» sign hanging on a white door. Having searched for months for a home in Sintra, the locale of Luís’ dream place to live, we thought – why not look at this charming “fixer upper”? It was twilight as we entered the stunning rooms with painted high ceilings and as the remaining sunlight flowed through the winter veranda overlooking the lush green gardens, it was love at first sight. After a 5 year period of a total renovation of the property, our home is renewed and refurbished, all the while keeping true to the style and essence of this particular type of architecture.

Property information

Located in the center of Sintra but away from the touristic venues, Chalet Saudade´s architecture dates back to XIX century and offers scenic views of the surroundings.

Neighbourhood information

With the Sintra Train Station and Bus Station 100 meters away, Chalet Saudade offers a privileged location for guests to explore the mystic places of Sintra and coastal and rural towns. It is a ten-minute walk to the old historic center, with the Pena National Palace 5 km away and the Medieval Moorish Castle is a 20-minute walk. There are also nice restaurants, cafés, and bars on our street to frequent and enjoy a wonderful meal.

Languages spoken

English,Spanish,Portuguese
Property surroundings *
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Facilities of Chalet Saudade
Most popular facilities
Free WiFi
Family rooms
Non-smoking rooms
Garden
Heating
Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Sun terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Carbon monoxide detector
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Spanish
  • Portuguese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Chalet Saudade takes special requests - add in the next step!

Check-in

15:00 - 19:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 6 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
€ 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Chalet Saudade accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 09:00.

Pets

Pets are not allowed.

The fine print

Please note that late check-in has the following surcharges:

- EUR 40 after 22:00 (10pm) until 24:00(midnight).
After midnight: EUR 60.

Please note that the property is located in a building with no elevator.

Please note, breakfast is served from 08:30 to 12:00am.

Please note that above 1000€, different policies and additional supplements may apply.

When booking for three or more rooms, different policies and additional supplements may apply.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

This property will not accommodate hen, stag or similar parties.

Please inform Chalet Saudade in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number: 9737/AL,76357/AL

FAQs about Chalet Saudade

  • Room options at Chalet Saudade include:

    • Twin/Double
    • Double

  • Chalet Saudade offers the following activities / services (charges may apply):

    • Check-in at Chalet Saudade is from 15:00, and check-out is until 12:00.

    • Guests staying at Chalet Saudade can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

      Breakfast option(s) include:

      • Continental

    • The prices at Chalet Saudade may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Chalet Saudade is 200 yards from the centre of Sintra.