About this property

Located in the heart of Chiang Mai and surrounded by stunning vistas of Northern Thailand’s mountain ranges. Shangri-La Chiang Mai offers a family-friendly 5-star experience. With the largest pool in the city, and easy access to the Night Bazaar, Old City, and transport for onward adventures, our hotel is the ideal destination for guests looking to indulge, unwind, discover, and explore. - 277 rooms and suites, 4 outlets, 10 meeting facilities - Family-friendly urban resort set within a culturally city - Shangri-La Cares: Commitment to your well-being in our care

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Located in the top-rated area in Chiang Mai, this property has an excellent location score of 9.0!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Halal, Asian, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Tennis court

    • Fitness center

    • Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
1 king bed
and
1 sofa bed
1 king bed
1 king bed
2 twin beds
2 twin beds
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Kathy
    Israel Israel
    Breakfast was excellent Staff was very kind and helpful Pool was fun The best laundry service
  • Kelvin
    Malaysia Malaysia
    The services for the Horizon club patrons are very commendable. Staffs are extremely careful in remembering your needs and they even remember your favorite drinks at the different hours of the day. Well done to the Horizon Club staffs....
  • Vanessa
    Chile Chile
    Service and facilities were exceptional. All staff very friendly. I’m celiac and the restaurant manager made sure I could get food options with all precautions
  • 1234
    United States United States
    Breakfast was fantastic. Room was amazing. Bed was comfy, lighting was great. Super nice to have a little cozy balcony off the room. Very hot shower and nice bathtub for a good relax. The pool is great too and love the extra touch of jug of...
  • Ashi
    Uganda Uganda
    Very nice place. The team are very helpful. The team cares about the clients. Food is very nice. Location is great.
  • Sarah
    United States United States
    The staff at Shangri-la Chiang Mai are exceptional. I felt like a queen and very well taken care of. The food was very good and the pool was lovely! The location was great for anyone wanting to explore the Night Bazaar and markets.
  • Launa
    United States United States
    I loved the outdoor space which included the pool, and the cabanas located on the grass to read a book, eat a snack, or enjoy a beverage. The breakfast buffet every morning was amazing!!!
  • Allison
    Hong Kong Hong Kong
    Location is great, rooms are lovely. Pool is wonderful. Food is excellent.
  • Jonathan
    United States United States
    the staff couldn't have done any more to help us and make our stay awesome. The hotel is great. Nice pool for families. to hang out in. Close to all the restaurants and markets.
  • Eli
    Israel Israel
    Really great hotel. Great pool for the family and kids. The horizon club was well worth it and the staff there were amazing!

Area info

Restaurants

4 Restaurants On Site
  • China Kitchen
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • Dhala & Pool
    • Cuisine
      Italian • Thai • International
    • Ambience
      Family-friendly • Romantic
  • The Lobby Lounge
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
  • Kad Kafe
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic

House rules

Shangri-La Chiang Mai takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Shangri-La Chiang Mai