The Quality Inn hotel is conveniently located on Interstate 91, with easy access to the Massachusetts Turnpike (Interstate 90) and all the Pioneer Valley attractions.
Kelly
United States of America
Clean and comfortable. We stayed there on our last night in Massachusetts. They were prepping the pool for the spring opening. All the amenities were very convenient. The breakfast smelled heavenly. The location is so convenient to the highway, Even being so close to the road, I couldn't hear any noise. The stay was quiet and I felt completely safe.
The Comfort Inn & Suites hotel is near the Naismith Memorial Basketball Hall of Fame, Eastern States Exposition (The Big E) and Bright Nights at Forest Park, New England's largest holiday lights...
The MassMutual Convention Center is 4 miles from this hotel in West Springfield. It features an outdoor pool and a gym while guest rooms include free Wi-Fi and flat-screen TVs.
Located 1 mile off Interstate 91, this West Springfield, Massachusetts hotel features an indoor pool and hot tub, as well as free Wi-Fi access.
Paula
United States of America
The full kitchen, the cup board facility, the comfort, the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry. So many things!
This all-suite hotel in West Springfield is a 10-minute drive to the MassMutual Center, a multi-purpose arena.
Jeanne
United States of America
Breakfast was better than anticipated. Cleanliness/maintenance could be improved. Fireplace didn't work in 1st room and the grate/surround very dirty. Floors filthy with fine dust. Noticed when walking in bathroom and shoes left footprints. Coughed and stuffy nose while there. Staff very nice and helpful. Location very convenient to highway, restaurants, etc.
Featuring 3-star accommodations, Courtyard by Marriott West Springfield is located in West Springfield, 3.7 miles from Eastern States Expo Center and 3.8 miles from The Big E.
Best Western Springfield West is located in West Springfield. Free WiFi access is available. Six Flags New England is 7.5 mi away.
Beatriz
United States of America
Unfortunately we were discriminated by the hotel. They also outright lied & said we broke a window screen & we that we were smoking, which is 100% untrue since we are not smokers. They refused to change our dirty room & kept our deposit. The most horrible experience ever! Thinking about pressing legal charges for theft of our deposit.
Lily's Lodge is located in West Springfield, 984 feet from Eastern States Exposition Center and 984 feet from The Big E. Guests can enjoy the adjacent restaurant.
Nancy
United States of America
Plenty of room for everyone and convenient to everything
Located close to Interstate 90, this Chicopee motel offers free Wi-Fi, an outdoor pool, and rooms that feature a seating area. Chicopee Memorial State Park is half a mile away.
Located 5 miles from Six Flags New England, Hilton Garden Inn Springfield features 2 restaurants, an indoor pool and a hot tub. Rooms offer cable TV with HBO and on-demand video games.
Frances
United States of America
The hotel was clean, and the staff was helpful and welcoming. The room was comfortable and clean.
Popular with guests booking hotels in West Springfield
8.0
Scored 8.0
Very Good
Rated very good
· 92 reviews
What Guests Said About West Springfield:
2.0
Scored 2.0
Don't go to this hotel if you are african american or...
Don't go to this hotel if you are african american or hispanic. They lied on us and said we broke a screen window and were smoking My husband and I would never do such things.As we are responsible people and definitely do not smoke. They also have their alarm clock set to a half an hour Behind to make you think that you have time to check out when in fact , you would be A half an hour late checking out if you go by their clock.
A
Anonymous
4.0
Scored 4.0
Convenient access but the room smelled musty and moldy.
Convenient access but the room smelled musty and moldy. The room needs a new carpet. The musty odor was overwhelming. Were I staying more than one night, especially at the price they charged, I would have demanded a different room.
A
Anonymous
8.0
Scored 8.0
It was just an overnight stay on my way home from Maine to...
It was just an overnight stay on my way home from Maine to northwestern Pennsylvania. It was a nice accommodation and I was pleased with it. It was convenient to the Massachusetts highway- getting to and from the hotel was easy.
Boger
6.0
Scored 6.0
We stayed there during a pandemic and I understand there was...
We stayed there during a pandemic and I understand there was no mask mandate but it would have been more comforting if All the staff wore masks.
They did not clean by our room every day and we had to ask for clean towels.
It’s a little disappointing considering the price.
Julia
6.0
Scored 6.0
Free parking, located in a quiet place, bed was confortable...
Free parking, located in a quiet place, bed was confortable but sheets were dirty and stinky, I couldn’t sleep the first night until I sprayed perfume and removed all covers only to discover a blood stain 😞 I was in room #227 you can look for it and for sure same bedding will be there very very small pillows but confortable
Myrna
United States of America
4.0
Scored 4.0
I like the quietness, and the room was decent.
I like the quietness, and the room was decent. I didn’t like that some of the laundry like towel and wash cloth and bed spread had permanent stains on them after they were washed. This stuff needed to be thrown away not given to guess.
Jayola
Explore guest reviews of hotels in West Springfield
My main concern is cleanliness and safety when I need to find lodging. This hotel, Quality Inn, rated the highest of all the places that I have been. As well the rooms, for the most part, were very quiet. The staff was most friendly. I experienced a medical emergency, and the staff went to great lengths to aid my family in this crisis. We took the dogs to a nearby park for a pleasant stroll. Just go down a couple traffic lights past CVS, turn around to the north side of Riverdale Street less than a quarter mile.
I liked that the hotel offered a carry away continental breakfast. The staff was friendly and helpful when asking for local information, etc. the beds are super comfortable, although there should be 4 pillows per bed not 3. This caused endless arguing over who got two pillows and who had to use just the one.
Everything was clean. Check in / out was fast. Everything was clean. The only thing I did not like is that due to the covid-19 problem there was no breakfast, but it is not the fault of the Hotel. It's understandable. besides that everything was clean, quiet, attentive and excellent service
It was spacious, clean, comfortable and nice. So much better than a hotel room for a family. Our host, Christine, brought fresh muffins ove when she dropped off the key. They were delicious and it was a nice touch. It was nice having a full size table for meals and kids’ homework, too.
terrible. I made the reservation and 15 minutes later I changed the day. When the date arrived, I arrived at the hotel and they didn't accept it. I had to pay again and even more expensive.
We selected this hotel for the waterpark for our grandson but it was only open Fri. Sat, and Sun. Also $10 per person for guests is a lot when you factor in room cost. Just my thoughts.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.