About this property

Comfortable Accommodations: Holiday Inn Express & Suites Chicago West - St Charles by IHG in Saint Charles offers rooms with air-conditioning, work desks, and free WiFi. Each room includes a TV, wardrobe, and bath with shower facilities. Facilities and Services: Guests can enjoy a fitness center, indoor swimming pool, and lounge. Additional amenities include a minimarket, 24-hour front desk, business area, and free on-site private parking. Convenient Location: Located 24 mi from Chicago O'Hare International Airport, the hotel is near attractions such as Batavia Depot Museum (6.8 mi) and Brookfield Zoo (28 mi). Guests appreciate the room cleanliness, convenient location, and comfortable rooms.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Express
Hotel chain/brand
Holiday Inn Express

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
2 twin beds
1 king bed
and
1 sofa bed
2 queen beds
2 queen beds
2 queen beds
1 king bed
and
1 sofa bed
2 queen beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • John
    United States United States
    Great location. Great breakfast. Friendly staff snd very clean.
  • John
    United States United States
    Friendly staff, clean hotel, great breakfast variety and great location near other eating establishments.
  • Tara
    United States United States
    The check in process was smooth, and the room fit our family perfectly. My son had his own spot on the pull out couch and we had a nice comfortable bed. The shower was very hot and powerful. Breakfast was great with plenty of options even for...
  • Ashleigh
    United States United States
    It was very clean, comfortable, and the employees were very friendly
  • Christine
    United States United States
    When we checked in, Booking.com had failed to register our reservation with them. They were very apologetic and worked everything out and provided a room quickly, even though it wasn't their fault. Facility was very clean and pleasant.
  • Melissa
    United States United States
    It was clean. And a great location. Breakfast was wonderful. Everyone was very nice. Bed was comfy.
  • Victoria
    United States United States
    Staff was courteous, kind and helpful. Room was clean and beds comfortable. Breakfast was a surprise and high quality.
  • Victor
    United States United States
    Great attention to detail. I love the chaise lounge, the comfortable bed, the blackout Window with the designs, the breakfast was some and the staff was friendly
  • Terry
    United States United States
    The only real complaint was there were no coffee cups left in our room, so I had to go to the breakfast area for coffee. The only problem with that is that I had to get dressed and be presentable. Otherwise, this was a great experience.
  • Kathy
    United States United States
    Very clean. Front desk personnel was very help at Check in

Hotel area info

House rules

Holiday Inn Express & Suites Chicago West - St Charles by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover

The fine print

Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that the hot tub and pool are currently closed until further notice. Additionally, the property is undergoing construction during business hours. The property apologizes for any inconveniences or disturbances this may cause.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Holiday Inn Express & Suites Chicago West - St Charles by IHG