Hotel
Travel Sustainable property

Grand Hyatt at SFO

55 South McDonnell Rd, San Francisco, Millbrae, CA 94128, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.7/10! (score from 1336 reviews)

Real guests • Real stays • Real opinions

9.2
Wonderful
1,335 reviews

Everything was beautiful! The convenience of the airport shuttle was great. This stay was at the end of a very disappointing vacation in Monterey. (floods, power outages). The hotel and staff were beyond wonderful. The room was spotless and very comfortable! The amenities in the hotel were top notch. Thank you for making an otherwise sad experience worth staying in San Francisco!

Corinne United States of America

Breakfast was good - arrived half an hour early. Property provided wheelchair service directly to my check-in. Superb service.

Susan United States of America

taking the air train to the hotel from the airport - very convenient

Gail United States of America

I liked the availability of an alternative to the restaurant. I think the staff were/are VERY professional and responsive in-person. The robo-call reliance is distracting and unfriendly. This is a 'people-business!'

Richard United States of America

I think the people at reception and Kevin who helped us out with luggage and my mom in her wheelchair were just outstanding. Room was comfortable and appreciated the reception moving us to a connecting room with my mother and making sure my mother and I had an accessible room so she could shower etc

Eleanor Kuwait

SO convenient inside the airport & lovely property

Janet United States of America

I like the hospitable employees. The floors were super clean, bathroom was clean, carpet was clean.

Marivic United States of America

beautifully appointed hotel. Perfect location at SFO

Marek Canada

location!! so convenient to airport as we were traveling internationally the next morning

Kim United States of America

We had a 9 hour layoff on a connection from Boston to Australia. Hotel was easy to get to on the Airtrain from the terminal. Comfy, clean, and quiet room. Staff was super friendly. Easy check in and check out.

Ed United States of America
9.2
Wonderful
1,335 reviews
  • What guests loved the most:
  • “Everything was beautiful! The convenience of the airport shuttle was great. This stay was at the end of a very disappointing vacation in Monterey. (floods, power outages).”
    Corinne Corinne United States of America United States of America
  • “Breakfast was good - arrived half an hour early. Property provided wheelchair service directly to my check-in. Superb service.”
    Susan Susan United States of America United States of America
  • “taking the air train to the hotel from the airport - very convenient”
    Gail Gail United States of America United States of America
  • “I liked the availability of an alternative to the restaurant. I think the staff were/are VERY professional and responsive in-person. The robo-call reliance is distracting and unfriendly.”
    Richard Richard United States of America United States of America
  • “I think the people at reception and Kevin who helped us out with luggage and my mom in her wheelchair were just outstanding.”
    Eleanor Eleanor Kuwait Kuwait
  • “SO convenient inside the airport & lovely property”
    Janet Janet United States of America United States of America
  • “I like the hospitable employees. The floors were super clean, bathroom was clean, carpet was clean.”
    Marivic Marivic United States of America United States of America
  • “beautifully appointed hotel. Perfect location at SFO”
    Marek Marek Canada Canada
  • “location!! so convenient to airport as we were traveling internationally the next morning”
    Kim Kim United States of America United States of America
  • “We had a 9 hour layoff on a connection from Boston to Australia. Hotel was easy to get to on the Airtrain from the terminal. Comfy, clean, and quiet room. Staff was super friendly.”
    Ed Ed United States of America United States of America

Categories:

  • Staff 9.5
  • Facilities 9.5
  • Cleanliness 9.7
  • Comfort 9.7
  • Value for money8.3
  • Location 9.7
  • Free WiFi 9.2
High score for Millbrae
Pet friendly
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Grand Hyatt at SFO has a fitness center and a bar. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi.

All units in the hotel are equipped with a flat-screen TV. All rooms come with a private bathroom with a hair dryer. The units will provide guests with a fridge.

A continental breakfast is served daily at the property. An AirTrain station stop is located at the property and offers connection to the San Francisco International Airport.

San Francisco is 14 mi from Grand Hyatt at SFO, while Berkeley is 24 mi away. The nearest airport is San Francisco International Airport, 0.7 mi from the accommodations.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Grand Hyatt at SFO has been welcoming Booking.com guests since Jan 23, 2019
 Hotel chain/brand: Grand Hyatt

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Most popular amenities
Private Parking
Free WiFi
Non-smoking rooms
Fitness center
Room service
Quail & Crane Restaurant
Facilities for disabled guests
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Breakfast Info

Continental, Gluten-free, Asian, American

Private parking at the hotel

Saved to 407 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
2 full beds
1 king bed
2 full beds
1 king bed
2 queen beds
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
Bedroom 1:
1 twin bed
Bedroom 2:
1 queen bed
2 queen beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.5
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.3
Location
9.7
Free WiFi
9.2
High score for Millbrae
Select topics to read reviews:

See what guests loved the most:

  • Corinne
    United States of AmericaUnited States of America
    “Everything was beautiful! The convenience of the airport shuttle was great. This stay was at the end of a very disappointing vacation in Monterey. (floods, power outages). The hotel and staff were beyond wonderful. The room was spotless and very...”
  • Susan
    United States of AmericaUnited States of America
    “Breakfast was good - arrived half an hour early. Property provided wheelchair service directly to my check-in. Superb service.”
  • Gail
    United States of AmericaUnited States of America
    “taking the air train to the hotel from the airport - very convenient”
  • Richard
    United States of AmericaUnited States of America
    “I liked the availability of an alternative to the restaurant. I think the staff were/are VERY professional and responsive in-person. The robo-call reliance is distracting and unfriendly. This is a 'people-business!'”
  • Eleanor
    KuwaitKuwait
    “I think the people at reception and Kevin who helped us out with luggage and my mom in her wheelchair were just outstanding. Room was comfortable and appreciated the reception moving us to a connecting room with my mother and making sure my mother...”
  • Janet
    United States of AmericaUnited States of America
    “SO convenient inside the airport & lovely property”
  • Marivic
    United States of AmericaUnited States of America
    “I like the hospitable employees. The floors were super clean, bathroom was clean, carpet was clean.”
  • Marek
    CanadaCanada
    “beautifully appointed hotel. Perfect location at SFO”
  • Kim
    United States of AmericaUnited States of America
    “location!! so convenient to airport as we were traveling internationally the next morning”
  • Ed
    United States of AmericaUnited States of America
    “We had a 9 hour layoff on a connection from Boston to Australia. Hotel was easy to get to on the Airtrain from the terminal. Comfy, clean, and quiet room. Staff was super friendly. Easy check in and check out.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Our flight arrives 6:40AM and destination flight leaves 11:00PM on 28th of March 2020. Am I able to book a room for 2 adults and 1 child (8yo)?
    Thank you for your email! We offer day use rooms from 10 am to 4 pm. Please let me know if you would like to reserve a day use room.
    Answered on 16 February 2020
  • do you have parking privileges for hotel patrons during the time they travel?
    Thank you for your question. We have a Park, Stay and Fly package with a limit of 4 days.
    Answered on 23 December 2019
  • Can I bring my cat to this hotel? She is an emotional support animal.
    We only allow dog at our hotel.
    Answered on 7 October 2020
  • We are traveling with 3 children ages 7, 5, 2. Do you offer a room that would fit the whole family? 2 yr old is still sleeping in a baby cot that we will carry.
    My suggestion for that many guests to book two rooms one king bed connecting to two double beds.
    Answered on 30 September 2020
  • I will be arriving from LA on 9 Dec and will be staying a night then depart from San Fran aiport to Singapore on the 10 Dec. How do I get to hotel?
    Dear Guest, our hotel is located at the SFO Airport, so you would just need to take an air train that goes from every terminal directly to our hotel. ..
    Answered on 16 September 2022
  • Still looking?
Hotel area info *
2 Restaurants On Site

    Quail & Crane Restaurant

    Food: Asian

    Open for: Breakfast, Dinner

    Menu: À la carte

    Twin Crafts Market

    Food: American

    Open for: Breakfast, Lunch, Dinner, Cocktail hour

    Menu: À la carte

Amenities of Grand Hyatt at SFO
Most popular amenities
Private Parking
Free WiFi
Non-smoking rooms
Fitness center
Room service
Quail & Crane Restaurant
Facilities for disabled guests
Bar
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Coffee house on site
  • Wine/Champagne
  • Kids' meals
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $40 per day.
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness center
Languages Spoken
  • English

House rules

Grand Hyatt at SFO takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$25 per stay
Crib upon request
Free
3+ years
Extra bed upon request
$25 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may apply.

Mastercard Visa Discover American Express Grand Hyatt at SFO accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Grand Hyatt at SFO

  • Room options at Grand Hyatt at SFO include:

    • Double
    • Quad
    • Suite
    • Triple
    • Family

  • Check-in at Grand Hyatt at SFO is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Grand Hyatt at SFO may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Hyatt at SFO is 1.1 miles from the center of Millbrae.

  • Grand Hyatt at SFO has 2 restaurants:

    • Twin Crafts Market
    • Quail & Crane Restaurant

  • Grand Hyatt at SFO offers the following activities/services (charges may apply):

    • Fitness center