About this property

Comfortable Accommodations: Rooms feature air-conditioning, tea and coffee makers, hairdryers, refrigerators, work desks, seating areas, free toiletries, microwaves, and showers. Dining and Leisure: The hotel offers an indoor swimming pool, restaurant serving American cuisine, bar, and free WiFi. Additional facilities include a hot tub, elevator, 24-hour front desk, and room service. Convenient Location: Located in Springfield, the property is 13 mi from Bradley International Airport. Nearby attractions include Eastern States Exposition Center and The Big E, both 2.5 mi away. An ice-skating rink is also available. Guest Satisfaction: Guests appreciate the attentive staff, convenient location, and room cleanliness.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Garden Inn
Hotel chain/brand
Hilton Garden Inn

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Linette
    United States United States
    Liked pool and hot tub, proximity to MGM and pleasant river walk park nearby. Loved having Pizzeria Uno actually connected, and enjoyed the live music we heard there.
  • Beth
    United States United States
    Clean, well manicured and maintained, comfortable beds.
  • Meghan
    United States United States
    Great pool and location. Comfortable beds. Friendly staff.
  • Darcie
    United States United States
    Everyone was friendly. Mike that checked us in, was always helpful and had a smile on his face. Pool/maintenance guy was super friendly. Everyone jumped to help with doors as my husband is in a wheelchair. Great staff.
  • Mohammad
    Kazakhstan Kazakhstan
    Staff, neighbourhood, free parking, value for money
  • Andrea
    United States United States
    What a beautiful hotel! I love the Garden flower theme! Beautiful decor! The staff was amazing! I had a great trip!
  • Donna
    United States United States
    Location to everything. Staff was very accommodating and friendly. Room was clean and beds were very comfortable. Would definitely stay again.
  • Barbara
    United States United States
    The location was great as we were going to the Basketball Hall of Fame. Upon checking, Mike greeted us with his great personality. He quickly apologized for the pool being down. He accommodated us with a room with a view of the river after I had...
  • Frances
    United States United States
    The hotel was clean, and the staff was helpful and welcoming. The room was comfortable and clean.
  • Miguel
    United States United States
    Clean rooms easy to check in good and respectful staff

Hotel area info

Restaurants

1 Restaurant On Site
  • Garden Grille & Bar
    • Cuisine
      American

House rules

Hilton Garden Inn Springfield, MA takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hilton Garden Inn Springfield, MA