Hotel The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, River North, Chicago, IL 60611, United States – Excellent location - show map – Metro access

Excellent location — rated 9.4/10! (score from 144 reviews)

Real guests • Real stays • Real opinions

8.9
Fabulous
144 reviews

The location, the hotel, the bed- very comfortable and sheet we're nice. The bathroom - shower and tub!, seperate toilet area!! , the staff - friendly, helpful and efficient.

Larry United States

Andrew from the front desk checking us in was amazing....very attentive and caring!!!(5 stars right there) The server for dinner and breakfast the following morning was polite and the food excellent! What I LOVED about The Gwen was that each and every staff person went beyond in assistance and very polite...love this! ( 5 stars again)

Deborah United States

good location cool vibe great patio on 5th floor

Claudio Canada

The rooftop restaurant was lovely! Quick check in and room was very clean and tidy.

Tahreem United Kingdom

First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..

Jennifer United States

Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would LOVE to stay again in the summertime.

Kelli United States

Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.

Keaunder United States

The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.

Jennifer Qatar

I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.

Danielle United States

Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!

Ryan United States
8.9
Fabulous
144 reviews
  • What guests loved the most:
  • “The location, the hotel, the bed- very comfortable and sheet we're nice. The bathroom - shower and tub!, seperate toilet area!! , the staff - friendly, helpful and efficient.”
    Larry Larry United States United States
  • “Andrew from the front desk checking us in was amazing....very attentive and caring!!!(5 stars right there) The server for dinner and breakfast the following morning was polite and the food excellent!”
    Deborah Deborah United States United States
  • “good location cool vibe great patio on 5th floor”
    Claudio Claudio Canada Canada
  • “The rooftop restaurant was lovely! Quick check in and room was very clean and tidy.”
    Tahreem Tahreem United Kingdom United Kingdom
  • “First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..”
    Jennifer Jennifer United States United States
  • “Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it.”
    Kelli Kelli United States United States
  • “Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.”
    Keaunder Keaunder United States United States
  • “The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.”
    Jennifer Jennifer Qatar Qatar
  • “I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.”
    Danielle Danielle United States United States
  • “Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!”
    Ryan Ryan United States United States

Categories:

  • Staff9.1
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.5
  • Location9.4

Stay in the heart of Chicago – Excellent location - show map

This property is 12 minutes walk from the beach. Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including 2 on-site restaurants with a rooftop terrace, a state-of-the-art fitness centre and fully-equipped 24-hour business centre.

Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked minibar and custom luxury bath amenities are also provided.

Circa Restaurant And Lounge offers a unique take on American fare for breakfast, lunch and dinner. Guests can take in panoramic views of the city skyline while relaxing fireside with a custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen.

The fitness centre offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available.

Chicago’s renowned Theatre District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 miles away, while Second City Comedy Club is a 10-minute drive from the property.

This is our guests' favourite part of Chicago, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has been welcoming Booking.com guests since 5 Mar 2009.
 Hotel chain/brand: Luxury Collection

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Most popular facilities

Parking
Pets allowed
WiFi
Non-smoking rooms
Fitness centre
Parking on site
Bar

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American

Private parking at the hotel

Saved to 1712 lists

Availability

When would you like to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Sorry, reservations for more than 90 nights are not possible.

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Approximate prices in GBP for a 1-night stay
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Sleeps Room type Price
Max adults: 3. Max children: 2
Guest Room, 1 King
  • 1 extra-large double bed
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Max adults: 5. Max children: 4
Guest room, 2 Queen
  • 1 large double bed
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Max adults: 5. Max children: 4
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Max adults: 5. Max children: 4
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Max adults: 3. Max children: 2
Guest room, 1 King, City view
  • 1 extra-large double bed
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Max adults: 3. Max children: 2
Junior Suite, 1 King
  • 1 extra-large double bed and
  • 1 sofa bed
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Max adults: 3. Max children: 2
Terrace, Junior Suite, 1 King, Harbor view, Balcony
  • 1 extra-large double bed and
  • 1 sofa bed
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Max adults: 5. Max children: 4
Suite, 1 King, Sofa bed, Gulf front
  • 1 extra-large double bed and
  • 1 sofa bed
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Max adults: 5. Max children: 4
Suite, 1 King, Sofa bed
  • 1 extra-large double bed and
  • 1 sofa bed
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Max adults: 5. Max children: 4
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Max adults: 5. Max children: 4
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Max adults: 3. Max children: 2
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Lock in a great price for your upcoming stay

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4 reasons to choose The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.9
Fabulous · 144 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.5
  • Location9.4

Select topics to read reviews:

See what guests loved the most:

  • Larry United States

    “The location, the hotel, the bed- very comfortable and sheet we're nice. The bathroom - shower and tub!, seperate toilet area!! , the staff - friendly, helpful and efficient.”

  • Deborah United States

    “Andrew from the front desk checking us in was amazing....very attentive and caring!!!(5 stars right there) The server for dinner and breakfast the following morning was polite and the food excellent! What I LOVED about The Gwen was that each and every staff person went beyond in assistance and very polite...love this! ( 5 stars again)”

  • Claudio Canada

    “good location cool vibe great patio on 5th floor”

  • Tahreem United Kingdom

    “The rooftop restaurant was lovely! Quick check in and room was very clean and tidy.”

  • Jennifer United States

    “First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..”

  • Kelli United States

    “Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would LOVE to stay again in the summertime.”

  • Keaunder United States

    “Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.”

  • Jennifer Qatar

    “The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.”

  • Danielle United States

    “I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.”

  • Ryan United States

    “Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do I get a parking spot?
    We offer valet parking to all guests at $75 per night, inclusive of in-and-out access.
    Answered on 19 January 2021
  • Do you have free WiFi in the rooms
    Yes, we have complimentary WIFI throughout the building. High Speed WIFI is also available for $12.95 per night
    Asked about: Grand Deluxe, Guest room, 2 Queen, City view • Answered on 19 January 2021
  • Do you offer jacuzzi tubs
    We do not have jacuzzy tubs. Only soaking tubs
    Answered on 13 October 2020
  • do all rooms have balconys
    We only have select suites with balconies. Please contact the hotel directly for rates and availability.
    Answered on 19 January 2021
  • Can I decorate the room with flowers and balloons or is not permitted
    At this moment rooms cannot be decorated. We are limiting exposure to secure the safety of our guests and fellow employees .
    Answered on 13 October 2020

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Shops at Northbridge
    0 miles
  • Chicago Tribune Tower
    0.1 miles
  • Wrigley Building
    0.1 miles
  • American Medical Association Headquarters
    0.1 miles
  • Arts Club of Chicago
    0.2 miles
  • Bridgehouse and Chicago River Museum
    0.2 miles
  • Marina City
    0.3 miles
  • Michigan Avenue
    0.3 miles
  • Time Life Building
    0.3 miles
  • Northwestern Memorial Hospital
    0.3 miles
Restaurants & cafes
  • Restaurant The Purple Pig
    0.2 miles
  • Restaurant Doc B's Fresh Kitchen
    0.2 miles
  • Restaurant Joe's Seafood, Prime Steak & Stone Crab
    0.3 miles
Top attractions
  • Millennium Station
    0.5 miles
  • Millennium Park
    0.6 miles
  • Art Institute of Chicago
    0.8 miles
  • DePaul University
    0.9 miles
  • Chicago Board of Trade Building
    1 miles
  • Willis Tower
    1 miles
  • Navy Pier
    1.1 miles
  • Union Station
    1.2 miles
  • Guaranteed Rate Field
    4.2 miles
  • Wrigley Field
    4.2 miles
Closest airports
  • Midway International Airport
    9.3 miles
  • Chicago O'Hare International Airport
    15.5 miles
How to get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from Chicago O'Hare International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
2 restaurants on site

    Circa Restaurant and Lounge

    Cuisine: American

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Upstairs at The Gwen

    Cuisine: American

    Open for: Lunch, Dinner

    Menu: À la carte

Facilities of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Most popular facilities

Parking
Pets allowed
WiFi
Non-smoking rooms
Fitness centre
Parking on site
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and costs USD 19.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not possible) and costs USD 75 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secured parking
Services
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Fax/photocopying Additional charge
  • Express check-in/check-out
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Paid WiFi
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness facilities
  • Fitness
  • Fitness centre
Languages spoken
  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Other The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness

  • Check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is from 15:00, and check-out is until 11:00.

  • The following parking options are available to guests staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago (subject to availability):

    • Parking on site
    • Private parking
    • Parking
    • Secured parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

  • The nearest beach is just 0.6 miles from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • Room options at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include:

    • Double

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants:

    • Upstairs at The Gwen
    • Circa Restaurant and Lounge

  • The prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • From the nearest airport, you can get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago by:

    • Car 30min

  • Guests staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 0.7 miles from the centre of Chicago.