Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including 2 on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business centre. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked minibar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theatre District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property highlights

Situated in the real heart of Chicago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.2
Location
9.5
High score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • Annetta
    Switzerland Switzerland
    Excellent hotel, fantastic location just off Michigan Avenue, easy access to the city and all the sights
  • Su5an24
    United Kingdom United Kingdom
    We booked the Gwen after we saw it had won a Conde Nast award and we were not disappointed. The rooms were big, comfortable, there was enough light, huge bathroom.... the lobby/bar area is great and buzzing and staff was really friendly. We would...
  • Antonio
    Spain Spain
    Habitación y cama estupendas. Desayuno buenísimo. Personal muy amable y atento. Limpieza perfecta. Localización en el centro muy cerca de todo lo importante en una zona comercial muy buena.

Hotel surroundings

Restaurants
2 restaurants on site

  • Circa Restaurant and Lounge
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Upstairs at The Gwen
    • Cuisine
      American
    • Open for
      Lunch • Dinner

Facilities of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Great facilities! Review score, 9

Most popular facilities
  • Private parking
  • WiFi
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and costs US$19.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not possible) and costs US$75 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese

House rules

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Room options at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include:

    • Double

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 0.7 miles from the centre of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness

  • The nearest beach is just 0.6 miles from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants:

    • Circa Restaurant and Lounge
    • Upstairs at The Gwen

  • Check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is from 15:00, and check-out is until 11:00.

  • Guests staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • American