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About this property

This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Private parking at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
2 queen beds
2 twin beds
and
1 king bed
1 king bed
2 full beds
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Chuck
    United States United States
    Great location close to magazine Street not far from the French Quarter or Frenchman Street, great bar with live music , fabulous rooftop bar.
  • Eli
    United States United States
    My wife and I adored our time at The Ponchartrain Hotel. The hotel itself was fabulous but what really stood out was how friendly and professional the staff were!
  • Richard
    United States United States
    Vera at front desk, Phil at the front door were wonderful. Very historic feeling.
  • Cherie
    United States United States
    This historic property has character, a roof top bar and a live music venue and on top of these conveniences has a phenomenal restaurant Jack Rose! The staff are amazingly friendly and kind!
  • Sandra
    United States United States
    Very lively, although we are older couple we enjoyed the young vibe.
  • Clelia
    United States United States
    Beautiful hotel with lovely decor in the rooms. Lovely cafe for breakfast with very friendly staff. The location is nice but a bit far from city center and French Quarter. It is often loud at night when people queue outside to get into the rooftop...
  • Stephanie
    United States United States
    breakfast in hotel restaurant was excellent coffee was superb
  • Randy
    United States United States
    The rooftop bar was the best feature of the hotel however it was never advertised anywhere. We wouldn’t have known about it if we hadn’t shared the elevator with a couple going there. You would have thought there would have been a placard in the...
  • Nancy
    United States United States
    Great classic hotel with a beautiful roof deck/bar, coffee shop, jazz club and restaurant. Very accommodating staff.
  • Moore
    United States United States
    very quiet room street car stop within a block friendly staff walking distance to many restaurants and Walgreens felt safe exiting and entering

Hotel area info

Restaurants

3 Restaurants On Site
  • Jack Rose
    • Cuisine
      Cajun/Creole
    • Open for
      Brunch • Dinner
    • Ambience
      Traditional
  • Silver Whistle Cafe
    • Open for
      Breakfast
    • Ambience
      Family-friendly
  • Bayou Bar
    • Cuisine
      American • Cajun/Creole
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional

House rules

Pontchartrain Hotel St. Charles Avenue takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverCarte BlancheUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pontchartrain Hotel St. Charles Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Pontchartrain Hotel St. Charles Avenue