Novotel Ha Long Bay Hotel
- City view
- Garden
- Swimming pool
- BBQ facilities
- Free Wifi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
About this property
4-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. Private bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 2625 feet from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 0.6 mi from the hotel, while Vincom Plaza Ha Long is 2.7 mi away. The nearest airport is Cat Bi International Airport, 22 mi away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Non-smoking rooms
- 24-hour front desk
- Fitness center
- Restaurant
- Room service
- Bar

Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Ruttanachai
Thailand
“The location is walkable to Sun World or just a short inexpensive ride with Grab. The swimming pool is nice and well maintained. The view from the room is beautiful and stunning. There is a lively park right across the hotel that is enjoyable...” - Nicholas
United States
“The pool was nice, buffet pretty worth it. Went in late May, had a lot of value for the money ! Staff was exceptional.” - Yvonne
Canada
“Good value Swimming pool Wonderful breakfast buffet Clean, comfortable Helpful staff” - Thi
Vietnam
“The hotel view is good, straight to the sea and close to Sun park” - Nguyễn
Vietnam
“Breakfast have many choices, the taste is fresh. The outside pool is very nice” - Nguyễn
Vietnam
“Buffet breakfast is excellent. The pool is clean with amazing view. Staffs are friendly and nice. Everything is great” - Megan
Australia
“Our time at Novotel Ha Long Bay was nothing short of sensational. We felt very welcome and had a fabulous time. In particular one staff member went above and beyond with service and friendship. Thank you Thúy you are amazing.” - Mark
Australia
“The room was special with superb views. Staff very attentive. Classic Novotel experience. Very happy given some of the rooms we have had to endure so far.” - Raghunath
United Arab Emirates
“Everything excellent except the loud music from the Beach event” - Simon
United Kingdom
“Everything was fantastic, service amazing, lovely staff. Can't think of anything negative to say. I would highly recommend.”
Hotel area info
Restaurants
- The Square
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Novotel Ha Long Bay Hotel
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Non-smoking rooms
- 24-hour front desk
- Fitness center
- Restaurant
- Room service
- Bar
Outdoors
- Outdoor furniture
- Sun deck
- BBQ facilitiesAdditional charge
- Garden
Activities
- Live sports events (broadcast)
- Cooking classAdditional charge
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- KaraokeAdditional charge
Food & Drink
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
InternetWifi is available in the rooms and is free of charge.
ParkingFree public parking is available on site (reservation is not needed).
- Parking garage
- Accessible parking
Front Desk Services
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Heating
- Car rental
- Packed lunches
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Outdoor swimming pool
Spa
- Locker rooms
- Fitness
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Beach umbrellas
- Beach chairs/Loungers
- Fitness center
Languages Spoken
- English
- Korean
- Vietnamese
- Chinese
House rules
Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.





The fine print
Please inform Novotel Ha Long Bay Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of VND 2,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.