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Reviews of arte Hotel Krems This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dr. Karl-Dorrek-Straße 23, 3500 Krems an der Donau, Austria

#6 of 12 hotels in Krems an der Donau

Guests' Choice

Review Score

Based on 182 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    7.9

  • Free Wifi

    8.4

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Showing 1 - 25

  • Reviewed: August 17, 2025

    7.0
    It’s ok, but it could be better
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is advertised as having air-conditioning. It does not have a real air-conditioner. It’s more of a clunky ceiling unit that works more like a fan. The staff gave us another room to see if we found the temperature more comfortable. Nope. Same issue. This was annoying because we specifically booked this hotel because it claims to have air-conditioning.

    Nice location. Everyone who works there is very friendly. Easy to park your vehicle.

    Stayed in August 2025

  • Reviewed: July 14, 2025

    8.0
    It was comfortable for us
    • Business trip
    • Couple
    • Tower Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Price was lil high

    Reception staff were friendly and Saleh was helpful for assisting us I really thank him and I appreciate him.

    Stayed in July 2025

  • Reviewed: June 23, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly Personal, comfortable rooms

    Stayed in June 2025

  • Reviewed: April 19, 2025

    8.0
    Spacious room with issues.
    • Leisure trip
    • Couple
    • Tower Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Strange partition of the room. The shower is practically a part of the bedroom, with no door at all. The restroom has a kind of 'saloon' door with no lock. In our room, the vent in the rest room didn't stop even tens of.minutes after closing the light. The staff moved us swiftly to another room of the same type. There the air conditioner was only heating, so we had to sleep with open wondows to the noisy street outside.

    Spacious room, comfortable bed, easy access,.convinient parking.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Quiet,
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location for the university.

    Stayed in April 2025

  • Reviewed: March 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Amazing breakfast selection for vegetarians and also non-veg! The rooms are clean and spacious. But be wary of the open shower - not an issue if you're alone or a couple. The receptionists very helpful. Stayed here twice and highly recommend.

    Stayed in January 2025

  • Reviewed: January 24, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Terrace
    • Stayed 1 night

    Excellent breakfest, directly at Krems Campus, parking facility in house (incl. charging stations)

    Stayed in January 2025

  • Reviewed: January 16, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was so expensive

    It was inte available for all days that I want

    Stayed in January 2025

  • Reviewed: October 25, 2024

    7.0
    Needs refurbishing
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hard bed, broken A/C.

    Location.

    Stayed in October 2024

  • Reviewed: October 17, 2024

    9.0
    Excellent location for the university, good breakfast, clean and modern rooms.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    It would have been nice to have coffee making facilities in the room.

    Very good breakfast. Excellent location for the university. Nice modern, clean rooms. Altogether a very comfortable stay.

    Stayed in October 2024

  • Reviewed: August 26, 2024

    7.0
    It was fine.
    • Leisure trip
    • Couple
    • Tower Studio
    • Stayed 2 nights

    We booked one of the towel room. The toilet bowl is low and the whole toilet is a bit old fashioned. There is no separate hand sink in the toilet. You have to wash your hands in the bathroom with no door because it is a kind of open type of room.

    The breakfast was fine. The location where the hotel stands is approx 15 minutes from the downton by foot which is very good. The Hotel has a garage which is fine (payable separately). The staff were helpful and friendly.

    Stayed in August 2024

  • Reviewed: August 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no kettle and open toilet and there is no shower curtain

    Location and friendly staff and room are spacious

    Stayed in August 2024

  • Reviewed: August 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Tower Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Sadly too many bicycles in the bike cage. Difficult to store and take out again... it should be bigger for the current demand.

    Location was great and staff were friendly.

    Stayed in August 2024

  • Reviewed: July 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The hallways were very hot and breakfast room was hot till they open the door on our third morning

    Comfortable bed, nice location. I was concerned to be noisy because of the bar, but it wasn’t. It was quite quiet.

    Stayed in July 2024

  • Reviewed: July 29, 2024

    9.0
    Very friendly staff with nice atmosphere.new and clean room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Non

    New very friendly staff

    Stayed in July 2024

  • Reviewed: July 11, 2024

    9.0
    Nicely designed room, delicious breakfast, lovely staff
    • Business trip
    • Couple
    • Tower Studio
    • Stayed 1 night

    No Marillenkuchen this time at breakfast :D Parking is quite expensive. All in all, nothing serious, I would definitely stay here again.

    Nicely designed interior, clean and comfy room. Delicious, varied breakfast! A lot of attention to detail, both in the room and at breakfast – you can find not only the basic food varieties but e.g. there are several different condiments, a lot of different mugs, cups, glasses, or even paper cups for your coffee, mini marshmallows for your hot chocolate. I really appreciated the staff's kind response on Booking.com and their can-do attitude.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    7.0
    While good it doesnt really meet fully my expectations in terms of room qualities. Breakfast is good though
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower - its open with direct access and just accross the bed. No floor towel. Didn’t feel good to sleep so close to the washroom area

    Good location, comfortable bed and in general while room is rather simple its also very good.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    7.0
    Over priced and disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very poor, mostly non functioning internet in the room. When I mentioned this to the front desk guy, he said I was wrong and every room had good Internet..basically calling me a liar. The shower and sink area opens directly to the bedroom. No door on either the area or the shower. So flooding is all but guaranteed. Over priced for the quality of the service and the poor room design. No way is this a 4 star hotel.

    Good breakfast, good restaurant next door.

    Stayed in June 2024

  • Reviewed: May 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Exceptionally helpful and welcoming staff at reception. We liked the kettle in the room and the bike and luggage storage facilities

    Stayed in May 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was not possible to lower the temperature of the shower. Seemed stuck. It was unpleasantly very hot

    Comfortable bed, quiet area, plenty of space for luggage and clothes, good working space in the room and clean

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    breakfast was ok, but never changes

    Stayed in February 2024

  • Reviewed: January 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Tower Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast options were limited

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Wonderful
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The air-conditioning was a little bit noisy.

    Staff at the restaurant is great. They are helpful and friendly. We could ask anything, they helped us. The receptionist upon arrival (on 31 Dec) was nice and friendly.

    Stayed in January 2024

  • Reviewed: December 28, 2023

    7.0
    Good for single travellers, who wish to stay on campus
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Bathroom is totally open. Travelling with a colleague is a little uncomfortable as you cannot take a shower without being watched. Toilet could also use a proper door.

    The rooms are good in size. Comfortable beds. Lovely breakfast with fresh eggs, fruits, cereals etc. Good location if you wish to stay near university.

    Stayed in December 2023

Showing 1 - 25

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