No water kettle

Location and clean

Stayed in May 2024

We used the hotel as a stop over so the price for the time we spent was expensive. In addition, the high cost of the hotel did not include breakfast.

Location, parking, new room with very comfortable bed. They also had a common family room with a nice selection of to buy drinks and snacks.

Stayed in March 2024

The pillow, except that everything great.

Excellent location, very well maintained and clean hotel. Friendly staff.

Stayed in January 2024

Would have been better if the car charging station was one that anyone could use and didn't require a specific membership card

Smooth check in, free parking was a god-send at this time of year with the Christmas crowds. Honesty bar was fully stocked at good prices

Stayed in December 2023

Just a little too dark in the room. N

Charming hotel, excellent location

Stayed in November 2023

Great location, great service! It is really great ♥️

Stayed in October 2023

Room decoration

Position by water banks; parking and electric charging

Stayed in September 2023

There was no water and tissue box provided in the room. Noise from other rooms and corridors. Self check in - it’s nice and convenient but inconvenient at the same time when we had questions to ask..

Perfect location! All ladies working there were friendly, helpful and kind. Delicious breakfast.

Stayed in October 2023

Nothing - all good apart from our experience with one of the restaurants - nothing to do with the hotel. We went to the Limoni e Tartufi Italian restaurant and after seeing the wine list (cheapest bottle was €35...) I would normally have walked out, but the wife wanted to eat there. Food was OK but when we came to pay the bill the waiter insisted that, because it was a UK credit card, we had to pay in GPB, with their own banks mark up. I tried to explain that we had been travelling around France, Germany & Belgium for the previous 2 weeks paying in Euros with this credit card, but he wouldn't have it, even though his credit card machine said to choose the currency to pay in. This seemed like a real rip-off. Eventually I gave up and paid in cash and he lost his tip. As I say, this was nothing to do with the hotel, but more of a warning to other UK tourists...

Lovely room in an old building which I think used to be the old Town Hall (Hotel de Ville). Slightly disconcerting in that reception was only manned in the morning, but there is an honesty bar where you write down what you have had and pay on check-out. 5 minute walk into the town where there are several restaurants/bars, but a distinct lack of convenience stores, where you could buy a bottle of wine, etc.

Stayed in September 2023

It was very warm in the corridors and breakfast room

Fantastic location. Very comfortable room.

Stayed in September 2023

Slight smell of damp in the bathroom but was ok after windows had been open

Quiet and comfortable

Stayed in September 2023

- The WiFi wasn't working in our room - We couldn't use the electric charger with any of the apps we normally use. Maybe it is possible with a card, but we don't have one. - It would be nice if the self-service bar had a selection of snacks too

+ The location was great! Comfortable, clean & big rooms (although a bit dated), right next to the river. + The staff were very helpful + Nice breakfast selection with an extra bag of baked goodies every morning. + Nice selection of drinks in the self-service bar + Free parking

Stayed in August 2023

It would be nice to have margarine or non-dairy butter, but breakfast was still good.

We liked everything about this place. There is a nice garden out back where we could relax and a small playground for the children. Very nice seating area inside with self serve bar and coffee machine. The location is excellent. The staff is super friendly and accommodating. Breakfast was very good.

Stayed in August 2023

No WIFI in rooms

Quiet place, perfect for lesure

Stayed in August 2023

Location, room & hotel, breakfast.

Stayed in August 2023

Not really a didn't like, more of a liked least, was the things related to it being an historical building. The stairs creaked a little, climate control isn't magical, etc. These all add to the experience of the town, it's awesome.

Check in was easy, and the space was awesome!

Stayed in July 2023

Everything was perfect.

We went for Formula 1 grad prix. The hotel is close to Spa,very clean and close to Durbuy city center.

Stayed in July 2023

Our room had no airconditioning. Breakfast was too expensive to consider (€20 per person per day)

Excellent location. Nice looking hotel. Sizable room

Stayed in July 2023

Great location with very comfortable rooms. Lovely terrace and bar.

Stayed in July 2023

Not working wifi

Calm environment Close to the center Great blackout curtains

Stayed in July 2023

Fantastic breakfast! Welcoming host. Good communication / welcome instructions. Great location and parking facilities. Would definitely recommend to others.

Stayed in July 2023

There could have been a little more personal contact.

It was comfortable and beautifully clean. Well appointed rooms. The surroundings were beautiful. Parking on the premises was a great plus.

Stayed in June 2023

wifi

location, breakfast, room

Stayed in May 2023

The hotel is located in a great place, with easy access to Durbuy and on-site car park facilities. The staff were very friendly and provided a great breakfast which was well worth the extra. Rooms are comfortable.

Stayed in April 2023