The breakfast is fine, but a lot of people and not enough room for everyone. Come early!

There is a lot of construction in the city, part of it close to the hotel. A little bit far from the metro.

Stayed in July 2023

The front desk mistakenly gave us just one room though I have shown to him the paper with 2 rooms confirmation for our 2 family.

The room meet our expectations and breakfast provided.

Stayed in July 2023

The price is very expensive one night for $600 for two queen beds partly my fault for booking the night before July 1st, the other nights are $400+ a night. Breakfast is ok, but if you stayed for more than 2 days, you get bored with the choices

Facility is clean and the staff are attentive. Room is cleaned everyday, fresh towels and coffee refilled everyday

Stayed in July 2023

Unfortunately a sudden death and the place swarming with police and reporters and photographers was a little off putting but no fault of the hotel

It was a good location for sightseeing and shopping and the breakfast was lovely and convenient

Stayed in June 2023

The room had a bad smell like humidity or maybe it was the carpet. The hall or corridors smelled good

Overall the breakfast was good. The size of the room was comfortable. Loved the amenities of the bathroom and its cleanliness

Stayed in June 2023

The price was really high for one night .

The beds were so comfortable and we were really impressed with how clean everything was.

Stayed in June 2023

The price of the room was a little pricey and over the expected budget, looking at the size of our room. Wish the price was lower.

The location of the hotel was walkable to major attractions and was located in downtown Toronto. The staff was also very helpful by providing directions and helping other elderly customers. The overall experience was a good one.

Stayed in June 2023

The bathroom fan was a bit noisy. The room was a bit smaller than expected but probably typical for a Toronto downtown hotel.

The Hotel has an excellent location. The breakfast menu had more options than what we expected. Very friendly and accommodating staff.

Stayed in June 2023

Strange smell in the room, very loud air conditioning, which was however switched off by the staff immediately (thanks!). The WiFi speed was extremely slow, sometimes no connection could be established. The breakfast concept does not match the pricing of the hotel. As everything is in one-way plastics or cardboard (compostable), a lot of waste is generated - the "think green" philosophy (signs in the breakfast room) does not match with reality, as everything ends in the same bin (people are not using the waste/recycling bins correctly...).

Good location only 15 minutes walking distance from Union station. The staff in the whole hotel (including breakfast, cleaning, ...) was extremely friendly. Our room on the top floor (16) had a great view on the city of Toronto. The surrounding area with St. James park, St. Lawrence Market and some nice restaurants is nice. The room was spacious and clean, and equipped with everything.

Stayed in June 2023

Some staff not so friendly

Location was excellent and breakfast was lovely we were also able to check in early which was great 👍

Stayed in May 2023

Expensive for what it is, being a somewhat old Holiday Inn, but no doubt trading on its quite central location. Self service breakfast offers a wide range of items, but can become a bit of a scrum if you go during peak times. Rather basic food, with single use plates and cutlery - not a 'fine breakfasting experience'.

Good location for visiting Toronto, close to the St Lawrence Market and the centre of town. Friendly and helpful staff. Arguably a reasonable compromise between cost and location, considering Toronto hotel prices.

Stayed in May 2023

nothing

clean

Stayed in June 2023

The staff were really welcoming and helpful - excellent service. Nice room, decent view and comfy / good space.

Stayed in May 2023

The air conditioning unit was very noisy and woke us up. The toilet seat was broken. I picked this hotel because it had self laundry facilities, but there was no laundry soap in the machine and no notification advising it was out. Wasted $3 on powder. $4 was wasted on trying to get the washer to work..

The staff were really nice and helpful. The room was ok. The breakfast was really good. Very centrally located.

Stayed in May 2023

nothing

good location very secure

Stayed in May 2023

Great location. Staff were extremely helpful and friendly.

Stayed in May 2023

location and free breakfast

Stayed in May 2023

nothing

good value, good location, breakfast was very good and staff were extremely helpful.

Stayed in May 2023

Very good location. Clean. Breakfast was ok. Would come back.

Stayed in May 2023

Bedding and the cushion selection

Stayed in May 2023

good location good breakfast and the stuff very pleasant

Stayed in May 2023

Room smelled a little of smoke.

Breakfast was fine. Location was very walkable.

Stayed in April 2023

breakfast was little weak, it fells like a dormitory rather then hotel meal

the localization is amazing, 10 min from main station, lots of restaurants and shops around

Stayed in May 2023

Parking lot was ok just happy I made it under but higher vehicles won't and the neighborhood was a bit sketchy but security would make it feel safe.

Location was amazing walking distance to many sites and facilities.

Stayed in April 2023

Not easy to get to from Union station - price based on convenience not great.

Extremely clean and modern place. Easy check in.

Stayed in February 2023