The sink did not drain

Location

Stayed in August 2025

Air conditioning was not working

Stayed in August 2025

Trams operate until 1.30 am and restarts around at 4.30 am so can be a little noisy for some.

Centrally located and facilities within easy walking reach lovely shops, Calgary Tower, outdoor eateries down a pedestrian only street gave it almost a European feel. Sitting on 7th Ave which has the Trams operating gives you free travel across the centre for free, onward requires a small charge.

Stayed in August 2025

Right on the Tram line which made it a little noisy. Tram runs until 1.30 am and restarts around 4.30 am.

Really central great for exploring Calgary and its many sites all within walking distance. Tram is free along the main central area a plus for getting to central to visit the Tower. Many outdoor eating places on the pedestrian only street, gives almost a European feel. Fantastic shops within easy reach.

Stayed in August 2025

There was no fan in the bathroom.

The bed and pillows were comfortable. The location was good, as it was in walking distance to most sights downtown. Being attached to the +15 Skywalk was helpful in getting around the city.

Stayed in August 2025

For a pet friendly hotel it was a very long way from any green space for potty

Location was great

Stayed in August 2025

Location is a ways from downtown. Checkin was just ok. Absolutely no information about what is available, what are things to see, etc. Seemed like the girl was in a hurry to get rid of us. Put sign out to refresh our room and never came. Neighborhood was borderline not safe at night.

The best part about the hotel was Moxie's on location. Excellent restaurant and service

Stayed in August 2025

The toilet was clogged once we got there. Took 3 calls and over 2 hours for someone to come and fix it.

Clean and spacious room.

Stayed in August 2025

The room that we stayed in is small with a king bed and our view was the back alley.

Love the location and its proximity to the train station (across the street) that took us all over downtown, and restaurants.

Stayed in August 2025

Pool temperature a little chilly.

Excellent location, close to facilities and tram stop outside. Pool with long opening hours and jacuzzi.

Stayed in August 2025

Reception staff, only one person.

room, cleanness, comfort

Stayed in August 2025

Parking

Stayed in June 2025

None

Everything

Stayed in August 2025

1. Breakfast- No buffet here, just a restaurant where you can order as per menu. It meant that while I went to have breakfast an hour before my work, It took me 45 mins (ordering-> cooking->service-> bill brought over). In the end, I was panicking a bit and wished I had ordered just a beverage like many others. Not a big issue though, just something to be aware of. 2. The staff were not aware of any local amenities. I arrived by 11 PM and was told nothing is open at that time. I later found out that this was not true. It would help if staff were aware of local eateries that were walking distance away.

Check-in was easy. The room was nice and clean. It had all amenities including a fridge as well as a microwave. Also had a small table for official use which was helpful. The wifi was good enough for my use though I used my 5G phone mostly, as I was here on official trip. There is a small convenience store just across the road, which is open late. There are halal food shops such as Kabul Lounge at walking distance (closes at 4am). There is a Timmy just across the road too, though they don't serve food after evening.

Stayed in July 2025

The room, which had two queen beds, fit 3 people and their luggage well. The AC worked, the bathroom and sink were clean, and amenities were easily available.

Stayed in May 2025

The parking instructions are not very clear for 1st time visitors. You cannot park in reserved places. Or you will be charged parking fees.

Stayed in July 2025

The early check-in option that we had booked did not work out as rooms were ready. The matrasses were too soft.

The rooms were sufficiently spacious. The hotel was well situated in downtown Calgary just at the street where the tramline was passing to get into the city for free.

Stayed in July 2025

The train is right next to the hotel.

Stayed in August 2025

Ice machines was only working on the 9th floor and I wish I had known that before I went to the 20th and 16th.

Staff was very helpful and the room was clean and comfortable. The hot tub was great for relaxing at the end of the day. Location is great next to the free downtown area light rail train. Onsite parking was very secure, as they lock the garage access between 11pm and 5am.

Stayed in July 2025

The pool was out of order the first day we arrived , but we were compensated for the inconvenience.

Room was very comfy and the facilities were lovely and clean. You are on a main street , however that did not disturb our sleep. There was a small gym and a pool to relax. Staff were extremely helpfull with enquires and advice to explore the city.

Stayed in July 2025

On the pricey side.

Convenient location. Nicely presented, very clean and comfortable room.

Stayed in July 2025

Entrance for parking was narrow

Restuarant was not great expensive and food was mediocre

Stayed in June 2025

No supervision of the pool and unfortunately a group of 10 were drinking there which meant other guests could not use the space. It took a long time for my noise complaint during the night to be dealt with. I think a quiet hours rule should be reinforced for the comfort of all guests.

Staff were very helpful, facilities were great, and the restaurant in the hotel had lovely meals.

Stayed in July 2025

One minor detail - Pool facility was a bit messy (basket overflowing with dirty towels), and no clean towels available.

Everything about my stay was excellent - as usual! Staff were friendly upon check-in, offering a free room upgrade, and throughout my stay. Room was comfortable and well-appointed! Overall, very happy with my stay.

Stayed in July 2025