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Reviews of Patagonia House

Av. Independencia 416, 6200000 Punta Arenas, Chile

#31 of 31 hotels in Punta Arenas

Guests' Choice

Review Score

Based on 58 hostel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    8.1

  • Value for money

    7.3

  • Free Wifi

    9.5

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Showing 1 - 25

  • Reviewed: March 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice host and volunteers

    Stayed in February 2025

  • Reviewed: February 7, 2025

    6.0
    Nice space, but cleanliness and limited facilities were disappointing.
    • Leisure trip
    • Solo traveler
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    - The cleanliness was a major issue, especially in the kitchen, which I found disgusting. - There was only one toilet and one shower, which was a bit inconvenient for everyone.

    - The vibe of the place was really warm and welcoming. - I liked the common area; it was nice to hang out in. - The dorm was spacious, with plenty of room.

    Stayed in February 2025

  • Reviewed: February 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I have been multiple times to hostel Patagonia while traveling because I really like the place, it's cozy and the facilities are nice. The price is really good and the owner works hard to make it a nice stay for every guest, he drove me by himself to the airport. The living room/kitchen is quite big, clean and often full with guest to have some nice conversations with.

    Stayed in February 2024

  • Reviewed: February 19, 2023

    6.0
    Fine for one night
    • Leisure trip
    • Family with young children
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Dirty and rundown

    - Beds were comfortable - There was a kitchen to use

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lockers are very small, there are no staff at all, if you need any support you have to ask them by whatsapp and take a long time to get any answer.

    Location is good.

    Stayed in February 2023

  • Reviewed: January 4, 2023

    6.0
    Over priced dorm rooms
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The employee was thinking of selling my room when I told him I had no idea if I would be able to arrive during the night. Even though i am travelling a very short time in the country I was still charged the high VAT tax. Also the dorm rooms are very over-priced!!! Plus I only stayed 4 hours. Rates should be no more than $8-10 max

    Employee helped with my check-in as the ferry to transport our bus was delayed by 6 hours due to high waves.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t get what I thought I booked for. I booked for a room with 1 double bed and 1 single bed, but got 4 single beds (2 bunk beds), and it was supposed to have a private bathroom. so I’m not sure what happened there, but it was clean and the people were nice.

    Stayed in December 2022

  • Reviewed: December 24, 2022

    7.0
    very nice stay, but you have to be prepared 😉
    • Leisure trip
    • Solo traveler
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    you rather stay at someone’s house (rooms in the second floor) than in a hostel. that is authentic, but not really what you expect.

    the staff was very helpful and the guests were super nice. very simple stay but alright

    Stayed in December 2022

  • Reviewed: December 6, 2022

    6.0
    I wanted to go to another but not available but staff are very nice
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    curtains were pointless, constant sun but also because the rules were very relaxed had people turning on lights at midnight.

    wifi was very good and the staff were friendly

    Stayed in December 2022

  • Reviewed: October 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Matrimonial con Baño Privado
    • Stayed 2 nights
    • Submitted from a mobile device

    Kitchen and room we're little bit dirty

    Cristian - owner is very helpful, he can help with tours and help you with any questions It's a good location Room was very warm WiFi works excellent Our bathroom was clean

    Stayed in October 2022

  • Reviewed: March 22, 2025

    9.0
    Good vibes
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a little tight on space with two other people in it, but it worked.

    Very friendly and helpful staff. Definitely a laid-back, backpacker vibes place. SUPER comfortable bed—probably the best two nights I've slept this trip.

    Stayed in March 2025

  • Reviewed: February 11, 2025

    2.0
    Low-standard hostel
    • Leisure trip
    • Couple
    • Matrimonial con Baño Privado
    • Stayed 2 nights
    • Submitted from a mobile device

    Description (ex. executive lounge access with...) doesn't match reality. We didn't even get the room booked. Hostel very old and not maintained (mushroom growing behind the toilet in the private bathroom, windows not closing, hole under the shower structure). Kitchen utensils should be replaced with new ones. Cleanliness needs defintely improvement. Payment unclear (VAT or not for foreigners, commission). Access from a back door only, property looks abandoned/messy when you enter.

    The common area is spacious with big tables. Wifi works well. Position not bad for visiting Punta Arenas. Employees and volunteers are nice.

    Stayed in January 2025

  • Reviewed: December 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all good

    The owner and his staff were very kind and helpful

    Stayed in December 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rustic hostel, in a very good location in the city. About 10 mins walking to the center, supermarket and about 20 to the bus station.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    I stayed 7 nights and became friends with the kind owner Cristian.. Met other nice travellers!
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night

    This hostel has plenty of storage lockers for your valuables as well as security cameras.. There is several couches to relax and socialize with other travellers and large common area with a very nice kitchen.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    2.0
    Hostel with a sketchy and unfriendly owner
    • Leisure trip
    • Couple
    • Single Bed in Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, we read the reviews of this place too late: The owner proved to be everything a lot of people already critizised about him. When we arrived, cold and wet from the harsh weather, he claimed that the room, we offically booked and got confirmed by booking, doesnt exist in that version and that we had to cancel the booking and get two other !!more expensive!! beds instead. It was very obvious that he wanted to avoid the booking.com fee. When we tried to understand and solve the problem, his mood changed quickly and he raised his voice. Due to the bad weather and the late time of the day we didnt want to have to look for another place that night. But we felt very uncomfortable. Wouldnt recommend that place at all, not even for one night.

    The kitchen area is quite alright and has most of the necessary stuff.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    1.0
    Worst experience in a hostel and owner ever
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Worst Hostel experience ever, do not stay here! 1. The owner is horrible. He watches TV in a room next to the dorm until very late at night, very thin walls, he talks very loudly while people are trying to sleep. Total disregard for his guests. 2. It gets much worse: I was verbally attacked and insulted by the owner. He stormed into our room at midnight with his flashlight in my eyes demanding that I get out of bed and go to the bank to get cash to pay immediately. When I arrived and checked-in to the hostel he made absolutely no mention that I still had to make a payment so I figured my card was already charged. (Too many bookings to keep track of, sometimes the card gets charged, sometimes you pay at the location) I insisted that I’m happy to pay in the morning and asked why he didn’t say anything about this for the past 2 days and waited till midnight to wake me up about it. I’m trying to sleep. He proceeded to insult and yell at me in Spanish. He lost track of his bookings and was accusing me of trying to sneak away without paying which is completely false.After I paid he continued to insult me and threatened me that he will kick me out onto the street in the middle of the night. He told me to shut up and pointed his finger in my face many times, another guest had to calm him down. I felt very uncomfortable and barely slept all night. Also he was still being noisy after this incident and continued to insult me from the hallway. Unbelievable. 3. Also I slept right next to a window with a broken frame, it was cold at night and on a busy loud street. And the owner said he worked in construction and insolation. Then fix the window!

    The 2 volunteers working there were very nice and cool but the owner is horrible

    Stayed in February 2024

  • Reviewed: January 31, 2024

    2.0
    Bizarre
    • Leisure trip
    • Solo traveler
    • Single Bed in 4-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. Grumpy owner/check-in manager 2. Chaotic bed allocation errors - for the the second night he had moved my bedding to a different bed (!) - without telling me (!) - so i then reinhabited my original bed (thinking it had inexplicably been remade) and a new guest then had problems finding their bed! 3. Free coffee was advertised but unavailabke the first morning 4. The owner's very noisy and disruptive young child is resident, disturbing the peace and accosting guests.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Single Bed in Dormitory Room
    • Stayed 1 night

    The location is close to the downtown so many things are within walking distance. The owner was very nice. We told Christian our Magdalena island trip for the next morning was cancelled due to weather. He contacted the tour operator in the last minute to help us reschedule and drove us to the harbor so we made it to the afternoon trip of the day (and had a great time). Really appreciate his help!

    Stayed in December 2023

  • Reviewed: April 22, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms could do with a bit more to help guests - some plug sockets, hooks for towels, and larger lockers or somewhere to put your things. Bunk beds are a bit wobbly. There might be better options if the budget can stretch.

    It's a fairly basic hostel with a well stocked kitchen and decent WiFi. Showers are hot. Staff are a bit hit and miss.

    Stayed in February 2023

  • Reviewed: April 12, 2023

    2.0
    Avoid. Dirty, dingy and will try to charge more than listed
    • Leisure trip
    • Couple
    • Matrimonial con Baño Privado
    • Stayed 1 night
    • Submitted from a mobile device

    - The place is dirty. - when you arrive the owner will tell you you need to pay extra 12-15 dollars on top of the price in Booking for unclear reasons. He will offer to cancel your stay and then you can pay the price listed in booking. - somehow the whole place is like a wooden shed which means you can hear every single noise - Only cash payments

    - there is a common kitchen where you can cook -wifi works well

    Stayed in April 2023

  • Reviewed: April 10, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    All the Windows werden brocken. There was nobody.

    Stayed in April 2023

  • Reviewed: February 18, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Matrimonial con Baño Privado
    • Stayed 1 night

    Not a great hostel, would not recommend

    Stayed in February 2023

  • Reviewed: January 7, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    buena ubicación

    Stayed in January 2023

Showing 1 - 25

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