Reviews of Sackmann Genuss und Spa Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Murgtalstrasse 602, 72270 Baiersbronn, Germany
#10 of 34 hotels in Baiersbronn
Guests' ChoiceReview Score
Based on 20 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
8.1
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Facilities
8.8
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Staff
8.6
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Value for money
7.7
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Free Wifi
6.4
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Showing 1 - 20
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Reviewed: August 12, 2024
Pedro
France28 Reviews1 helpful vote9.0“Beyond expectation - highly recommended”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
Regarding the stay: there were no additional pillows or bed covers. Location: there are very limited options around the area concerning restaurants or shops.
It was a last minute booking that exceeded all my expectations. The hotel is surrounded by nature and a small river, with beautiful views. It has a lot of amenities, including a bigger inner pool. The rooms were very clean, modern, and spacious with a large balcony with a view to the river and the rail tracks. The area is extremely calm, perfect to rest and to explore the black forest area. Also perfect spot for star-gazing. The staff was very kind and we were offered some beverages upon arrival. The breakfast was excellent, a lot of options to choose from, with some food being cooked right there in the moment. The value for money was also great.
Stayed in August 2024
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Reviewed: March 25, 2024
Eleftherios
Germany15 Reviews8.0“Great food experience at the Schlossberg restaurant”- • Leisure trip
- • Travelers with friends
- • Classic Single Room
- • Stayed 1 night
- • Submitted from a mobile device
The single rooms were a bit old and not yet at the new standard
Great food at the Schlossberg Restaurant
Stayed in March 2024
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Reviewed: February 26, 2024
Silvina
Belgium85 Reviews5 helpful votes9.0“Great place🥰”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The prize of wine
Honestly everything was superb, really enjoyed p
Stayed in February 2024
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Reviewed: September 18, 2023
Philippe
France32 Reviews4 helpful votes9.0“Wonderfull hotel with very nice staff and Spa and nature event if some noisy children around in spa”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
admission of very little child from 2 to 5 years old that sprang in both swimming-pool and crying. I do not except that in such a Wonderfull wellness stars Spa area where I wanted to relax . I would propose to limit access to little children minimum to some hours so that adults can relax. It should be relaxing area and not stress area.
welcome with glass of Sekt spa area fantastic breakfast and diner at murgstub possibilities to do walking tour from hotel in the forest and end at hutte
Stayed in September 2023
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Reviewed: September 3, 2023
Tzu-chun
Germany30 Reviews3 helpful votes9.0“Relaxing and comfortable.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Although we enjoyed the SPA, the "kinds"/choices of SPA and sauna rooms are very limited. It would be great if the "SPA" hotel could provide more different free SPA options, e.g., different aroma sauna, massage whirlpool.
We enjoyed the facilities, SPA, and the atmosphere very much. We lived in the newly refurnished part, which is quite clean and comfortable.
Stayed in August 2023
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Reviewed: July 25, 2025
Elvin
Sweden31 Reviews8 helpful votes1.0“A very unpleasant experience – not recommended”- • Leisure trip
- • Family with young children
- • Classic Double Room with Balcony/Loggia
- • Stayed 5 nights
- • Submitted from a mobile device
I stayed at this hotel with my family, and unfortunately, it turned out to be one of our worst travel experiences ever. From the very beginning, we were met by a receptionist who acted openly racist, which was both shocking and deeply offensive. We had booked two rooms, but both were damp and had a strong, unpleasant smell. After we complained, the staff sent someone to inspect the rooms, and only then were we allowed to change. The new rooms were located in an old side building with much lower standards – probably 3-star at best. However, we had no other choice but to stay. Sadly, even the new room was in bad condition: the toilet was dirty, with visible traces of feces. In our 10 years of family travel, we have never experienced anything like this. Later during our stay, we sat with our children at the hotel’s outdoor restaurant area. There were no other guests around, but two staff members – a woman and a man – approached us in a very aggressive manner. They shouted at us loudly and suddenly closed the sun umbrella above us so forcefully that I could have been injured on the forehead if I hadn’t moved in time. It was a threatening and very uncomfortable situation. I tried to respond, but since the staff couldn’t speak English, it was impossible to have any proper conversation. They told us we weren’t allowed to sit there unless we ordered food from the restaurant, even though we were hotel guests and simply sitting outside with our children. It felt both unfair and extremely unwelcoming. In the end, we decided to leave the hotel three days earlier than planned. When we informed the reception, we were met once again with anger and loud shouting. We didn’t get any refund for the nights we didn’t stay. This hotel was a total disappointment, and we felt completely unwelcome – especially as non-German-speaking guests. Think twice before booking this place.
Nothing
Stayed in July 2025
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Reviewed: May 8, 2025
Lisa
Germany11 Reviews10Exceptional- • Leisure trip
- • Group
- • Classic Double Room with Balcony/Loggia
- • Stayed 3 nights
- • Submitted from a mobile device
I had a wonderful stay at this hotel. The food was outstanding—delicious and beautifully presented every time. The spa was truly amazing, offering a peaceful and luxurious escape. What really stood out, though, was the staff—so warm and welcoming, they made me feel like part of the family. Highly recommended!
Stayed in May 2025
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Reviewed: August 23, 2024
Michael
Germany31 Reviews10“First class.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Beautiful hotel, right in the Black Forest.
Stayed in August 2024
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Reviewed: October 13, 2023
Sandra
United States3 Reviews2 helpful votes4.0“Overpriced and underwhelming”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Service was disappointing. Rooms, even in the renovated part, were shabby and had no toiletries except soap.
Food was good, especially breakfast. The pools and wellness areas were very nice.
Stayed in October 2023
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Reviewed: July 15, 2025
Fabiane
Switzerland33 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2025
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Reviewed: January 30, 2025
Brahim
United Kingdom25 Reviews1 helpful vote8.0Very Good- • Business trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2024
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Reviewed: November 1, 2024
Ansgar
France60 Reviews7 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2024
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Reviewed: January 11, 2024
Felicia
Australia3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in December 2023
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Reviewed: August 7, 2025
Saleh
Israel38 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Classic Double Room with Balcony/Loggia
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in August 2025
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Reviewed: July 23, 2025
Kp-uae
United Arab Emirates7 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Double Room
- • Stayed 2 nights
There are no comments available for this review
Stayed in June 2025
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Reviewed: July 11, 2025
Richard
United Kingdom13 Reviews2 helpful votes2.0Very Poor- • Leisure trip
- • Couple
- • Classic Double Room with Balcony/Loggia
- • Stayed 3 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in July 2025
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Reviewed: April 29, 2025
Ian
South Africa35 Reviews2.0Very Poor- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in April 2025
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Reviewed: January 16, 2024
Chris
Netherlands23 Reviews3 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in January 2024
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Reviewed: November 16, 2023
Kuckai
Germany2 Reviews10Exceptional- • Business trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2023
Showing 1 - 20
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