Lack of food and beverage options and limited hours of operation

Ac worked well and room was perfect for a nights stay

Stayed in August 2025

Need some update. Waiters in the restaurant were quite pushy to stop our breakfast at 10am

Reasonable accommodation. Good breakfast

Stayed in July 2025

We thought it that the parking fee for the secure parking was a bit expensive at €15/night as two bikes could easily fit into one car space. There is however, a car park opposite the hotel.

Lovely clean hotel in the heart of Vielha. We had a good room with a view towards the town and the surrounding mountains. The hotel is within easy walking distance to the shops and restaurants. The shower was excellent as was the bed and bedding. Good WiFi. The lady on reception was so welcoming.

Stayed in June 2025

TV a bit dated: no apps. Can only access EV charger for payment of €7.50

Comfy room. Helpful staff. Location. Good breakfast and dinner buffets. Decent air conditioning.

Stayed in July 2025

le bruit

correct

Stayed in June 2025

Buffet evening meal was very good and very well priced

Stayed in July 2025

Staff in the restaurant were not always that friendly but the staff member at the cafe bar was lovely. You also had to book in advance to use the pool.

The room my teenage sons shared was excellent. They had a double bed each - one on each floor and separate bathrooms. Excellent value for money as only paying for one room. The beds were very comfortable and our room was also large

Stayed in July 2025

too old building with outdated device

good location good breakfast good bed

Stayed in July 2025

Bathroom was tired needed updating.

Location,secure parking

Stayed in June 2025

The entire hotel felt slightly run down and outdated. Breakfast was not really good and definitely was not worth the price. Underground parking is available (for a fee) but felt a little bit like a cave.

The room was clean. There was a fridge in the room. Air con was working perfectly. The staff was very friendly. The hotel was located right in the center of town.

Stayed in June 2025

Bathroom a bit tired looking

Staff very friendly. Good breakfast.

Stayed in June 2025

Check in took 30 minutes with only one person in the line

Comfortable. Very good breakfast. Good location

Stayed in June 2025

The SPA is nice, therefore there is really not so nice smell

Amazing breakfast, large room, great facilities

Stayed in June 2025

Breakfast was good, but there was a lack of healthy options (mostly sweets like donuts, white bread, no integral). Parking is expensive (15 €/day) and in bad condition (dirty, humid, bad smell and spots are small for sedans)

The room was good and clean. The location is very good, in the center of the town. The staff is super friendly and helpful.

Stayed in May 2025

it was very hot in the room on the second floor. otherwise everything was perfect.

Room was big and comfotable it was duplex. the breakfast was good and had a lot of options to choose. We really liked the location, quiteness and quality of the hotel. It was possible to rent a ski in the hotel if you book them in advance, but there were a lot of options around it as well, 5 min walk. also big free city parking just in front of the hotel. 20-40 min drive to the ski resort, depends on traffic on weekends it is really bad. Oposite the hotel there was a skating ring and public swimming pool.

Stayed in March 2025

Rooms are a bit old, but clean and cosy! Liked the real fireplace at the main lobby. Very welcoming stuff at the reception desk! And also the breakfast was unexpectedly good! Plus parking is free near the hotel!

Stayed in April 2025

(Our 10 year old writes) I like the free candy at the entrance also the hot chocolate was literally the best in my life breakfast is ok The pool is so good and im a pro the room amazing we got upgraded to a better room and it was so epic thank you vielha people for this magnificent stay at vielha

Stayed in March 2025

Only negatives all rooms should have a kettle / coffee machine , bathrooms need updating. Spa also needs an update & there should be adult only hours as it gets very busy.

Great location, nice size rooms, good breakfast & very helpful staff . Free parking next to hotel & good restaurants close by.

Stayed in February 2025

The spa facilities need some modernisation. The steam room wasn’t working, the jacuzzi is cold and the pool was cloudy. The fireplace filled the whole lobby with an unpleasant smoke , not nice at all!

Breakfast was really good! Hot chocolate and churros /pastries in the evening where a plus! Super nice staff at bar!

Stayed in February 2025

Room ok but the walls of the room are so thin we could hear next doors conversations and kids running around corridors. The spa is tired, too much chlorine, hot tub lukewarm and kids allowed in so felt more like a holiday park than a relaxing spa.

Lovely hotel in the centre of town. Lots of easy free parking outside. Staff are lovely and helpful. Great bar and lounge area with hot chocolate and abundant pastries apres ski.

Stayed in February 2025

It’s a good hotel, breakfast could be a bit more varied. Very nice and polite staff. Overall I’d book again

Stayed in December 2024

The hotel looks a little bit old and the breakfast could have been better

It is really well located in Vielha

Stayed in November 2024

The access to the spa is limited

The breakfast was great, super complete with multiple options for alternative diets available. Products were fresh and tasty and it had a great variety. The room was big enough, the bed was huge and comfortable.The staff were very nice and helpful.

Stayed in October 2024

Swimming with children was limited to a timeslot of a few afternoon hours per day and had to be booked in advance, would be good to have known in advance

Nice and spacious room, great central location, free parking, nice swimming pool

Stayed in October 2024