Wifi in the room kept disconnecting from all my devices, worked well in the 'business' lounge though. Weird they changed the pw in the middle of the night though. The smell they pump out in the welcome area is too overpowering /strong, would change that ASAP

First room we had was tiny and gloomy, so asked for a street facing room instead. They obliged, was much brighter and nicer space Staff were friendly Location is AMAZING

Stayed in March 2024

I HAVE LIKED THE HOTEL AND SPECIAL THANK TO ALL EMPLYEES ESPECIAL THOSE OF TEH RECEPTION, THEY ARE VERY HEPFULL AND POLIED

Stayed in April 2024

The breakfast was quite expensive. It may be because we paid separately. The breakfast area also felt a little cramped but the food and service was lovely. However, with handy restaurants just outside, you could easily grab something there instead.

The welcome we received was warm and the information given was clear. The reception area was clean and smart and had seating and drinks. The family suite room was spacious and clean with a lovely view of historic Gare de l'Est and the surrounding area. The location is great for travelling around Paris near both metro and mainline trains, and there are shops and restaurants alongside the hotel for convenience, plus a park nearby (although we didn't have time to check this out). The hotel also offered a free baggage hold service which was so helpful to us.

Stayed in March 2024

Nothing

For train travellers its location is really very good

Stayed in March 2024

The staff was friendly and helped us make dinner reservations when needed.

Stayed in March 2024

The hobos sleeping next to the entrance and urinating in front of every body

Stayed in April 2024

Hotel is just outside metro station and it is very convenient to travel places from this location.Hotel was nice and clean.Complimentory juice for the customers.

Stayed in April 2024

Flirting a bit dirty Bugs in the room

The bar, ability to get twin room at short notice

Stayed in April 2024

It was realy nice!

Stayed in April 2024

Our room is on the 4th floor but since it faces a busy street, it’s very noisy. If you are a light sleeper, you would not be able to have a good sleep.

Hotel staff was very friendly and helpful. The hotel’s location is convenient. The metro station and train station are all within walking distance.

Stayed in April 2024

If I was being critical then the a good tidy up would improve the hotel

Breakfast was very good! Staff we’re excellent and a good selection!

Stayed in April 2024

Quite a lot of traffic noise.

Room/suite was very spacious. Electrical sockets placed conveniently next to each side of each bed! Location right next to Gare L’Est, and nearby Gare Du Nord, was ideal.

Stayed in April 2024

Wifi was not working for a couple of days.

Location. Front desk staff was great and very friendly. Room was comfortable. Blackout curtains very good.

Stayed in April 2024

Unfortunately, the WiFi was down when we arrived at the property and we were never informed. We had to go externally to look for WiFi. NB// unfortunately, this is a service issue with their broadband provider but it would have been nice to be informed by the hotel the broadband was down upon arrival. Expensive breakfast and mini bar option but this is Paris so should be expected. Select staff were extremely welcoming and so helpful, others cold and did the bare minimum.

Room was clean and tidy and location was excellent, right beside the metro & train station along with food options.

Stayed in March 2024

Carpets

Close to the metro

Stayed in March 2024

Spacious family room, useful location, clean and bright decor.

Stayed in March 2024

Internet connection is bad - 2 out of the 3 nights our devices connected to the wifi but without any internet connection.

Location - if traveling by train Price - decent

Stayed in March 2024

Close to all tourists attractions. Good transport links

Stayed in March 2024

We didn't chose breakfast - very expensive. But next door it's plenty of good bistrots.

The hotel is just in front of the Gare de l'Est and related metro station. It is a 20-minutes walking distance from city center (e.g. Beaubourg). The hotel was clean and quite, a good cost-benefit compromise. Recommendable.

Stayed in March 2024

The room was very small. Not much space to move around or put your stuff. Couldn’t have children in there. A bit disappointed in that respect.

It was clean. The bed was very comfortable.

Stayed in March 2024

The location was excellent, close proximity to the train station. Breakfast was good, staff was pleasant.

Stayed in March 2024

The receptionist was very very polite and made our checking process very smooth.

Stayed in February 2024

N/A

Hotel very neat and clean.

Stayed in February 2024

All good

We were upgraded and had a suite with great views. Room was fresh and the bed very comfy!

Stayed in March 2024