Normandy St, Alton, GU34 1DW, United Kingdom
#8 of 13 hotels in Alton
Guests' ChoiceBased on 876 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.5
Staff
8.6
Value for money
7.4
Free WiFi
7.9
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End of dialog contentReviewed: 30 May 2023
Graham
United KingdomRoom fine but no facility for in room drink i.e. no kettle, tea/coffee, biscuits - disappointing. Shower works but long time for water to get warm and water flow a little low.
Good breakfast with good range of choice.
Stayed in May 2023
Reviewed: 29 May 2023
Annie
United KingdomGreat location, A lovely hotel, parking is a bonus. Friendly and helpful staff.
Stayed in May 2023
Reviewed: 29 May 2023
Colin
United KingdomBed and space in the room. Staff friendly and efficient.
Stayed in May 2023
Reviewed: 29 May 2023
Naomi
United Kingdomthe room was very basic and dated no curtains bed very small
the breakfast was amazing easy check in dog friendly
Stayed in May 2023
Reviewed: 25 May 2023
Ireene
United KingdomFurniture was a bit shabby.
Very good location. Very friendly staff. Comfortable room. Tree blooming just outside our window created a lovely effect.
Stayed in May 2023
Reviewed: 23 May 2023
Paulsharris
United KingdomRoom in need of some repair to ceiling large cracks !
Great team and breakfast!
Stayed in May 2023
Reviewed: 22 May 2023
Pamela
United KingdomLarge room, clean, tidy. Efficient and friendly staff.
Stayed in May 2023
Reviewed: 20 May 2023
Michael
United KingdomThe over bath shower did not work so I had to have a bath instead.
The room was compact but nice and quiet.
Stayed in May 2023
Reviewed: 19 May 2023
Sharon
United KingdomThe room had a dirty old carpet, a shower cubicle that was dated and old with built up limescale, furniture that was old and rickety and no where to sit other than the bed itself. The room was freezing due to the need for the dated economy 7 heaters to warm up over night. The room also smelt musty.
Staff were friendly. 5 minutes away by car to Alton. Parking on site. Decor downstairs was better than in the room.
Stayed in May 2023
Reviewed: 17 May 2023
Dianne
New ZealandBreakfast perhaps could have been better.
Plenty of parking, comfortable bed, lots of hot water, quiet and the staff were pleasant and polite.
Stayed in May 2023
Reviewed: 16 May 2023
Beata
United Kingdomoutdated, needs refreshing maintenance, the bathroom sliding door is awful.
clean, quiet and close to the centre
Stayed in May 2023
Reviewed: 15 May 2023
Georgina
United KingdomFriendly staff and good location
Stayed in May 2023
Reviewed: 7 May 2023
Dave
United Kingdomwould have like breakfast included in the room price
great location, staff where spot on!
Stayed in May 2023
Reviewed: 2 May 2023
Philip
United KingdomDinner and reakfast
Stayed in April 2023
Reviewed: 2 May 2023
Quan
BahrainStaff at the event were excellent.
Stayed in April 2023
Reviewed: 28 April 2023
Estelle
United Kingdomlocation
Stayed in April 2023
Reviewed: 19 April 2023
Nichola
United KingdomHave got questions wrong way round. The hotel appears bright and clean, and staff were polite enough
The room was in the attic and having a sore foot at the time, made the climb quite difficult, i was told it was up one flight of stairs the room wasn't. There was only one pillow on the bed, another was found on the floor in the cupboard. The pillow case smelt of someone's aftershave. There was some chipping of plaster on the ceiling near the window, and the TV remote did not work very well, batteries were covered with cellotape, and channels could not be changed easily. However the room was a good size for a single and appeared clean. I arrived quite late at night because of a mix up at another hotel with booking details, so went to bed and did not use wifi
Stayed in April 2023
Reviewed: 17 April 2023
André
Portugal- Bad WiFi signal - The rooms could be cleaner
- The hotel was comfortable
Stayed in April 2023
Reviewed: 16 April 2023
Slackio78
United KingdomNot cleanest place/room, no extract in bathroom, bit comfortable enough and had everything we needed for 1 night.
Nice hotel with friendly staff and very good sized car park. Breakfast was nice.
Stayed in April 2023
Reviewed: 9 April 2023
Jose
United KingdomStaff were very friendly and helpful
Stayed in April 2023
Reviewed: 6 April 2023
Mark
United KingdomThe room was freezing when we arrived. the heating there was was poor.
Stayed in March 2023
Reviewed: 3 April 2023
Philip
United KingdomRoom 11. Had to be moved. Shocking room. Filthy, worn out carpet.
Stayed in March 2023
Reviewed: 2 April 2023
Lesley
United Kingdomrooms were ok but could probably do with a little refresh. unfortunately they had run out of a lot of the breakfast items by the middle of service, what there was was nicely cooked however.
loved the decor in the main areas
Stayed in April 2023
Reviewed: 19 March 2023
Anne
United Kingdomevening menu was mediocre and limited vegetarian choice
staff were so friendly and went out of their way to get us what ever we wanted. loved the banter with them
Stayed in March 2023
Reviewed: 14 March 2023
Melvyn
United Kingdominitially had an issue with our room but staff quickly agreed to move us
great breakfast and staff
Stayed in March 2023
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