31-35 Grassmarket, Old Town, Edinburgh, EH1 2HS, United Kingdom
#73 of 167 hotels in Edinburgh
Guests' ChoiceBased on 3893 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
8.9
Value for money
7.7
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Terry
United States of AmericaLocation, breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Salvador
United States of AmericaNothing
The view from our room.
Stayed in March 2024
Reviewed: April 22, 2024
Annalisa
ItalyGreat location. Comfortable room
Stayed in April 2024
Reviewed: April 21, 2024
Gareth
United KingdomIf being very picky was a bit tired in communal areas away from reception
Location and facilities
Stayed in April 2024
Reviewed: April 19, 2024
Kim
United KingdomPillows too flat.
Good location near all the old buildings
Stayed in April 2024
Reviewed: April 18, 2024
Ruth
United KingdomThe breakfast was good with plenty of options but I do wasn’t think it was worth the £15/£17 price tag. The room had a wonderful view of the castle which was lovely and the location was great!
Stayed in April 2024
Reviewed: April 15, 2024
Stuart
United KingdomBeds too hard. Didn’t sleep well.
Location. Decent room size.
Stayed in April 2024
Reviewed: April 14, 2024
Joy
United States of AmericaRooms on the small side.
Location, friendly & helpful staff, parking
Stayed in April 2024
Reviewed: April 12, 2024
Nicole
United KingdomWe booked this hotel as there is a pool however the pool was closed which we weren’t told about until we asked on arrival. Weren’t informed we could have used pool at another hotel until we were checking out!
Great location, clean and modern.
Stayed in April 2024
Reviewed: April 10, 2024
Gavin
AustraliaLocation was incredible- castle views from room!!!
Stayed in April 2024
Reviewed: April 10, 2024
Rachel
United KingdomI enjoyed everything about the hotel
The location was perfect for our stay in Edinburgh. They were able to keep our bags when we arrived earlier than check in. Hotel staff were friendly and on hand to help. We did not get breakfast at the hotel but the area breakfast was served looked bright and open. The rooms were warm and the beds cosy.
Stayed in March 2024
Reviewed: April 9, 2024
James
United KingdomCar park a little bit tight for spaces, but not too bad considering it is in the middle of Grassmarket.
Great location. The most helpful and friendly staff I have ever encountered at a hotel. Felt very welcome from the moment we arrived. Room had great views of the castle and had everything you could need. Plenty to do and see on the doorstep.
Stayed in April 2024
Reviewed: April 8, 2024
Eithne
United KingdomPillows could be improved.
Great location, nice hotel, lovely staff.
Stayed in April 2024
Reviewed: April 7, 2024
Lindsey
United KingdomRooms too hot unable to regulate heating
Staff and service very good. Ideal location
Stayed in April 2024
Reviewed: April 4, 2024
Fabiana
United KingdomThe apartment is kind of small but very well organized. The pillows are the biggest problem, I couldn’t sleep well because of that.
Location, very close to everything and not in the middle of the pub noises.
Stayed in March 2024
Reviewed: April 2, 2024
Gillian
United KingdomHotel is in a great location, breakfast was brilliant. Rooms clean and lovely view of the castle. Swimming pool and sauna facilities were also great. Staff very friendly and attentive. We also had an evening meal in the hotel, lovely food and reasonably priced.
Stayed in April 2024
Reviewed: March 29, 2024
Lisa
United KingdomNone
Location,friendly staff, room location and cleanliness
Stayed in March 2024
Reviewed: March 28, 2024
Julie
United KingdomThe pool was not how it looked on the website - more municipal and less comfortable and menu needs some healthy options.
Great breakfast location and friendly staff
Stayed in March 2024
Reviewed: March 27, 2024
Norman
United KingdomExcellent breakfast. Although I would have preferred the original rooftop setting for armosphere.
Stayed in March 2024
Reviewed: March 25, 2024
Noelene
AustraliaBathroom inadequate
Close to everything.
Stayed in March 2024
Reviewed: March 25, 2024
Mary
United KingdomMet with Friends and family for dinner and drinks. When I checked the bill, we had been over charged by £38 for drinks, which was a lot. The manager rectified this immediately, with no problems. My Godson, who joined us late as he was working, went to the bar a for a drink but was refused, when I questioned this, the Bar staff would not give a reason, only that they would not serve any of our party. The Manager came but couldn't advise why we would not be served any more. I believe it was because I pointed out the over charging of drinks, but I had done this quietly and politely, as we can all make mistakes. No reason was given to us at all, so my godson and friends left and went out else where. This was such a let down as the hotel is so nice. I would stay again but I would be cautious about planning an evening of food and drinks there.
This is my 2nd stay here and again was great. Reception staff were great. The room really nice and very comfortable bed. I had an issue on my first night stay which the Reception staff handled really well.
Stayed in February 2024
Reviewed: March 24, 2024
Jane
United States of Americathe view of the castle & all the little treats in the room. I had forgotten to ask for non feather bedding & it was changed immediately when I realised it was feather bedding.
Stayed in February 2024
Reviewed: March 22, 2024
Susanna
GermanySurly staff in the restaurant (happened twice and we had breakfast 4 mornings).
Excellent location, comfortable room
Stayed in March 2024
Reviewed: March 20, 2024
Carmen
IrelandExpensive although in keep with rest of offers in Edinburgh, asked to pay upon arrival
Location, views, tranquility
Stayed in March 2024
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