Moor Lane, East Ayton, Scarborough, YO13 9EW, United Kingdom
#11 of 32 hotels in Scarborough
Guests' ChoiceBased on 1476 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.5
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Karla
United KingdomCouldn't control the heating so the room was uncomfortably hot resulting in a restless sleep. Gluten free dinner options were better than expected, however breakfast was pretty inadequate really very few options so it was disappointing thankfully I travel with snacks incase of this as I understand it can be difficult to cater to dietary requirements. But when food that is safe to eat like a hash brown is cooked in a way that makes it unsafe, there's room for improvement really.
Lovely location, beautiful hotel, very clean and friendly approachable staff.
Stayed in April 2024
Reviewed: May 2, 2024
Margaret
United KingdomThe cost of the breakfast and that it was not included in the price
The hotel was lovely and the dinner was very good and was good value but the breakfast was not value for money and the choice was sparce
Stayed in April 2024
Reviewed: April 25, 2024
Raymond
United KingdomFriendly atmosphere
Location
Stayed in April 2024
Reviewed: April 21, 2024
Jayne
United KingdomWe had 1 towel with a dirty mark and shower /body wash dispenser hadnt been refilled for our stay.
Pleasant room. Good food available. Dog friendly.
Stayed in April 2024
Reviewed: April 15, 2024
Christine
United KingdomNothing especially.
Lovely location and dogs very welcome!! We ate in the Snug. The food was very good and the service too!! Breakfast was ok but I was bit disappointed no breakfast sausage for the dog 🐶!!
Stayed in April 2024
Reviewed: April 14, 2024
David
United KingdomKettle
Peaceful
Stayed in April 2024
Reviewed: April 13, 2024
Stuart
United KingdomThere was only one member of staff and they were trying their best to juggle reception, serving food and run the bar. They were however very helpful and accommodating when you eventually managed to find them. The mattress was a little tired and not very comfy but I still managed a quiet nights sleep.
Clean, nice location and historic house. I will stay again. Meals were good quality and well priced. Breakfast more than you could ask for. Staff member very helpful.
Stayed in April 2024
Reviewed: April 8, 2024
Mike
United KingdomI'm disappointed that there we're no food options on a Sunday evening and the bar wasn't even open for residents when we came down at 7pm. This meant we had to walk to the local village and we would of much preferred to stay on site.
Lovely and clean and great location. Comfy bed in a nice clean room.
Stayed in April 2024
Reviewed: April 6, 2024
John
United KingdomWe arrived to find a funeral wake taking place. Lots of very noisy people filling the lounge and bar area. We were told that the restaurant would be open from 6pm. When we went to the restaurant there was no availability till 7pm as we were told that they were very busy. We agreed to wait and at 7pm we ordered our food. We waited a further 45 minutes and when I enquired the waitress told me that our food had not been started. I cancelled our order. The waitress apologised and us complimentary glasses of wine and crisps to take back to our room. The breakfast the next morning was very disappointing.
Location and hotel was nice, Room clean and comfortable. Staff friendly and attentive.
Stayed in April 2024
Reviewed: April 5, 2024
Margaret
United KingdomNothing other than my fault for not checking breakfast being included in the price.
rooms and staff very friendly
Stayed in April 2024
Reviewed: April 3, 2024
Margaret
United KingdomI did not realise that I had booked room only. We had to order breakfast as extras for the 3 days.
The rooms and staff were excellent. The whole family enjoyed their stay and the setting.
Stayed in April 2024
Reviewed: April 3, 2024
Robinson
CanadaThe wifi was awful
Quiet location. The staff were excellent.
Stayed in March 2024
Reviewed: April 2, 2024
Paula
United KingdomFriendly staff and excellent Sunday lunch.
Stayed in April 2024
Reviewed: March 31, 2024
Mark
United KingdomThe staff were brilliant, the room was spacious clean and tidy and the breakfast was good , this a quaint , quirky sort of place that is very relaxing , and is only 10 minutes from scarborough
Stayed in March 2024
Reviewed: March 28, 2024
Sophie
United KingdomThe curtains let in a lot of light
Stayed in March 2024
Reviewed: March 27, 2024
Catherine
United KingdomShower is room wasnt the best as low down due to volted ceiling
The staff here esp Ollie made staying here first class, attentive, friendly and informative. Food was great esp due to the restaurant serving a party of 11 at the same time with only Ollie to serve front of house, bar and restaurant. Bed and pillows most comfortable ever had, location is fantastic and I can not wait to return.
Stayed in February 2024
Reviewed: March 27, 2024
Janet
United KingdomN/A
N/A
Stayed in March 2024
Reviewed: March 24, 2024
Natalie
United KingdomUnfortunately quite a lot of the food menu was unavailable including fish and chips (just chips in general), pizzas. The coffee machine was broken and unfortunately the young staff weren't too used to a cafetiere. But they were more than happy to try their best!
The hotel was lovely, clean, comfortable, really cosy! Staff friendly....
Stayed in March 2024
Reviewed: March 24, 2024
Joanne
United KingdomNoisy tap & extractor fan. Cooking smells in the bar so best clothing smells of food
Clean & tidy
Stayed in March 2024
Reviewed: March 22, 2024
Amanda
United KingdomVery noisy tv kept going off
Location and it was a garden room
Stayed in February 2024
Reviewed: March 19, 2024
Amy
United KingdomWiFi connection was weak.
Comfy bed, spacious room and well presented bathroom.
Stayed in March 2024
Reviewed: March 17, 2024
Darin
United KingdomThe temperature was hard to adjust on shower, TV wouldn't turn of with remote and also losing signal a lot, and squeeky floor boards and the breakfast was awful 😕
The bed was excellent very clean room
Stayed in March 2024
Reviewed: March 14, 2024
Christopher
United KingdomWe only had breakfast here which was ok but no choice of fresh fruit.
We have stayed here before and it's good value and good location for exploring the East coast, staff very friendly.
Stayed in March 2024
Reviewed: March 11, 2024
Steve
United KingdomEarly check out by 1030
Convenient to our intended location. Room was clean and comfortable. Didn’t use restaurant facilities so can’t comment. Parking adequate.
Stayed in March 2024
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