West Bar Green, Sheffield, S1 2DA, United Kingdom
#13 of 35 hotels in Sheffield
Guests' ChoiceBased on 3717 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.6
Facilities
8.6
Staff
9.2
Value for money
8.4
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 17, 2025
Madeline
United KingdomThe only thing we thought could have been improved was the breakfast, as the juice and eggs didn’t taste very fresh and there didn’t seem to be a very large range of hot food. The waffles were great though.
This was one of the best hotels I have ever stayed in in the UK. The room was extremely spacious and contained extra comforts such as a small sofa, well-placed TV and sockets and plenty of mirrors for getting ready. The bathroom was modern and everything was very clean and well-kept. The room and bed were very comfortable, especially the pillows. We also appreciated the fact that soap, shower gel, shampoo and conditioner were available. All the staff were fantastic also and were very willing to help as much as they could.
Stayed in August 2025
Reviewed: August 17, 2025
Agr66
United KingdomBreakfast room is too small for the morning rush and food quality not great but included in room price.
Room was excellent. Looked brand new, Great pillows, comfy bed, excellent shower, good aircon, black out curtains, very clean. Room 304.
Stayed in August 2025
Reviewed: August 17, 2025
Valerie
United KingdomUnable to open bedroom window
Good size beds, clean lovely shower
Stayed in August 2025
Reviewed: August 17, 2025
Malcolm
United KingdomNothing of note.
Great location for pubs, transport and city centre. Great room and breakfast
Stayed in June 2025
Reviewed: August 17, 2025
Malcolm
United Kingdomnothing of note.
Great Central location for pubs, transport and city centre. Great room and breakfast
Stayed in June 2025
Reviewed: August 17, 2025
Martin
United KingdomFood options prices for food to high for the quality
Comfortable and clean
Stayed in August 2025
Reviewed: August 12, 2025
Maxine
United KingdomBed a bit hard. Needed instructions for the minimialist TV remote.
Staff were so friendly, helpful and couldn't do enough for you. Room cleaned every day without having to ask. Breakfast was delicious.
Stayed in August 2025
Reviewed: August 11, 2025
Dave197909
United KingdomStaff not particularly warm and welcoming. We quite often walked past, and heads were looking down. Pillows too hard. £15 parking!!
Location, room and breakfast
Stayed in August 2025
Reviewed: August 11, 2025
Michael
United KingdomWindows didn’t open and stirrers instead of teaspoons
Location and cleanliness
Stayed in August 2025
Reviewed: August 9, 2025
James
United KingdomUnfortunately the veggie/vegan sausages were terrible considering the quality available these days!
Really clean and spacious room which has been maintained in good condition. The staff at check in were friendly and helpful. The bar and reception areas were really nice. Breakfast was very well organised, super delicious and there was a good variety of foods.
Stayed in August 2025
Reviewed: August 8, 2025
Paige
United KingdomGood location, very friendly and helpful staff!
Stayed in August 2025
Reviewed: August 3, 2025
Helen
United KingdomIt seemed a little bit expensive overall. Completely a preference thing, but I didn't find the bed comfy, bit too hard and for the price, a larger bed would be good. While most of the breakfast choices were nice (+ a good selection available), the scrambled egg was horrible - a really odd taste!! (I see others have said this too, wish I'd have read that before trying it as it made both my husband and I feel queasy). Great to have parking available, but it was very tight.
Really lovely and helpful staff throughout, especially at reception. The rooms are quite large & very clean. The bathroom was nice & had a great shower. One of our rooms (booked 2) had an issue with the bathroom door and it was fixed quickly once we let reception know. We were attending an event at Kelham Island and it was a great location for that.
Stayed in August 2025
Reviewed: August 3, 2025
Claire
United KingdomThe car parking. We paid £15 for a space but on our return from an evening event there were no spaces. We had to park on the road and due to limited change had to rush out in the morning to move the car. We have applied for a refund d but Do not yet know the outcome. The car park needs a ticket machine.
Spacious room. Good breakfast. Helpful staff
Stayed in August 2025
Reviewed: August 3, 2025
Simone
United KingdomIssues with parking. Owned by a separate company that tried to fine us.
Freindly staff, good sized room, quiet hotel in good location. Breakfast was great.
Stayed in July 2025
Reviewed: July 25, 2025
Arlene
United KingdomPillows are uncomfortable. Our car had a massive scratch because your car park is so tiny. Staff not so friendly.
Location
Stayed in July 2025
Reviewed: July 24, 2025
Jack
United KingdomNothing
Nice and clean
Stayed in July 2025
Reviewed: July 24, 2025
Killerdash
United KingdomBreakfast was super crowded and hard to get around, when i checked in the staff was super distracted with their own conversation and barely noticed me had to wave a few times to catch their attention whilst they was at the counter talking (right next to the bar till thing)
The room was nice, bed was comfy and A/C worked perfectly
Stayed in June 2025
Reviewed: July 20, 2025
Theresa
United KingdomToilet wouldn’t flush as it was broken
Early check in and late check out and extremely good customer service prior to my stay
Stayed in July 2025
Reviewed: July 17, 2025
Frank
IrelandA very good central location close to a lot of amenities.it’s also within walking distance of the trams and good nightlife
Stayed in July 2025
Reviewed: July 12, 2025
Rashid
Oman-
-
Stayed in July 2025
Reviewed: July 11, 2025
Amanda
United KingdomGood location, hotel was clean and comfortable. A good breakfast
Stayed in July 2025
Reviewed: July 8, 2025
Marcel
United KingdomAll ok
Location for University and staff.
Stayed in May 2025
Reviewed: July 7, 2025
Diane
United KingdomRoom quite compact
Breakfast very good Very comfortable beds Very friendly, welcoming staff
Stayed in July 2025
Reviewed: July 6, 2025
Julie
United KingdomReception staff really welcoming and friendly. Asked for another chair in our room and was immediately taken care of. Great breakfast in comfortable surroundings.
Stayed in July 2025
London, UK
Valldemossa, Spain
Puerto Vallarta, Mexico
Ivalo, Finland
Agios Nikitas, Greece
Fleury-sur-Orne, France
Salinas, Puerto Rico
Campello sul Clitunno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content