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  5. Reviews of Henrietta House, a member of Radisson Individuals

Reviews of Henrietta House, a member of Radisson Individuals This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27-29 Henrietta Street, Bath, BA2 6LR, United Kingdom

#25 of 40 hotels in Bath

Guests' Choice

Review Score

Based on 7611 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.6

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 26, 2025

    10
    Lovely night away in Bath
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful Bath property

    Stayed in August 2025

  • Reviewed: August 26, 2025

    10
    Aman the Duty Manager was very kind and organised a brilliant stay for myself and my girlfriend. As well as Preschant wh
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely rooms provided.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    8.0
    Lovely stay
    • Leisure trip
    • Couple
    • Traditional Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room a bit small

    Clean good location

    Stayed in August 2025

  • Reviewed: August 25, 2025

    9.0
    10/10 Recommend!
    • Leisure trip
    • Travelers with friends
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioner wasn't immediately turned on or offered to be turned on upon our arrival. We tried figuring it out until we gave up & called room service only to find out it is turned on by the admin. However, the next day it had turned off again, we called room service and a different staff member told us we had to turn it on. Couldn't figure it out again so we just left it.

    We loved how clean and stocked everything was. The rain shower was SO good, especially after a full day of travel. The staff was nice & helpful. The location was great - really close to the baths & lots of shopping. Would absolutely stay here again!

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Lovely short stay, hotel and staff very welcoming, will stay again!
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very welcoming and helpful receptionist, hotel located close to the centre. Rooms very clean and tidy. Will definitely return.

    Stayed in August 2025

  • Reviewed: August 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great hotel in a great location

    Stayed in August 2025

  • Reviewed: August 24, 2025

    9.0
    We would stay here again without any concerns.
    • Leisure trip
    • Couple
    • Traditional Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The chairs had a stain and needed cleaning, as well the area rug could use a shampoo or steam clean. When I brought it to the front desk attention they seemed concerned and said that he would get housekeeping to look after it. It was not so bad that it ruined to stay or anything, just did not seem up to Radisson standards.

    Location was excellent! Good value and very comfortable.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    Perfect for a short city trip to Bath
    • Leisure trip
    • Family with young children
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Insufficient parking Didn’t have oat milk - just soya 😞

    Perfect location Very comfortable Very polite staff

    Stayed in August 2025

  • Reviewed: August 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    A perfectly placed hotel. Very friendly staff and the rooms are clean beautifully decorated.

    Stayed in June 2025

  • Reviewed: August 23, 2025

    10
    Great value for money and great location with friendly staff. Will stay again
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing. The room was not large but the space was used well

    Well located with nice green views from our window

    Stayed in August 2025

  • Reviewed: August 23, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location and the bed, extremely comfortable.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    10
    Tastefully decorated room with crisp sheets, comfy bed and nicely finished bathroom.
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Great central location. Came for shopping so perfect for this.

    Stayed in August 2025

  • Reviewed: August 23, 2025

    8.0
    Great location, clean rooms, friendly and helpful staff.
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hangers in the bathroom could be better. It doesn’t hold towels or anything. Nothing really big concerning.

    It is a good and comfortable hotel room with a window and basic amenities. The hotel is right in the city centre and just minutes away from all attractions. We only stayed for a night and no complaints. Staff at the reception are friendly and welcoming. Especially Lakshya was very friendly and helpful.

    Stayed in August 2025

  • Reviewed: August 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Boutique Individual Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I loved that it was centrally located and they were able to accommodate holding onto bags after check out

    Stayed in August 2025

  • Reviewed: August 21, 2025

    8.0
    A cosy and convenient stay with a stunning bathroom and great location.
    • Leisure trip
    • Solo traveler
    • Boutique Individual Room
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was out of service during my stay, but staff were really apologetic and helpful. It was only a minor inconvenience.

    The check-in was quick and easy, and the location was perfect for exploring Bath. The room had everything I needed, and the bathroom was especially beautiful — modern, clean, and such a nice touch of luxury.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    A lovely property with excellent staff and well set up, it only needs its air conditioning to function and it would have
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately we had a small problem with the air conditioning on one of summers hottest nights

    Its location couldn’t be better and ease of getting there

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    Great location with comfortable rooms & exceptional staff
    • Leisure trip
    • Couple
    • Traditional Cozy Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to everything Great staff very helpful & friendly Clean & comfortable rooms

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Great location aesthetically nice too great stay.
    • Leisure trip
    • Family with young children
    • Boutique Cozy Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not that we didn't like just some suggestions. Of which only cosmetic things in room. We had a sliding bathroom door... A knob on inside instead of pushing the door to slide open once washing hands. The bed could move to the right literally a couple of inches and a small floating shelf fitted to the left of the bed would be nice for phone/mug as slating roof /space possibly not wide enough for a cabinet.

    The overall look of the hotel when walking in mad our room. Decor was nice

    Stayed in August 2025

  • Reviewed: August 18, 2025

    10
    Perfecto en todo
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was perfect I had a problem and the team were very helpful

    Stayed in August 2025

  • Reviewed: August 18, 2025

    9.0
    Great hotel in the centre of Bath
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 1 night

    The lift was out of order, which was fine for us but being on the 3rd floor would have been an issue for some. I was also disturbed by people speaking in other rooms late at night.

    The room was decorated really nicely, and the bathroom was beautiful. Even though it was a 'cosy' double, there was plenty of space. The reception was also really nicely decorated.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Lovely hotel, friendly helpful staff, but lack of window in the bedroom was a big downer.
    • Leisure trip
    • Solo traveler
    • Basic Room
    • Stayed 1 night

    There was no window in my room - and it was a very small room too - which meant it was stuffy and felt badly ventilated, steamed up a lot when I showered, and had no natural light, whilst the lighting in the room was also very dim so it was hard to see what I was doing when I was packing up my stuff. I am aware that accommodation in Bath is expensive and hard to find so I can't complain too much, and the staff did also apologise that they weren't able to upgrade me since the hotel was booked up. I therefore wouldn't complain too much - the staff were incredibly friendly and helpful and the room was comfortable to sleep in, but due to the lack of window and decent lighting I wouldn't want to do much more than sleep and shower there (which was just about fine for my purposes of a 1-night stay). In short, I would stay there again at a push but would have liked some warning about the lack of a window so I could have made an informed decision.

    The location was great, the hotel overall was really funky and cool and posh looking and the fixtures and fittings were very high quality. The staff were helpful and friendly and they found me a safe place to lock up my bicycle. They were super helpful when I needed help with the air conditioning in my room - when I arrived back in my room after a day in the town my room was unbearably hot and I couldn't figure out how to use the air-con but it turned out there was a (very inconspicuous) button on the air con unit that I just needed to press. They even offered me a free cold drink while my room would cool down. The hotel is also near a beautiful park where I went to read in the evening while my room cooled down.

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Thank you, pleasant staff, excellent location, very good service.
    • Leisure trip
    • Family with young children
    • Traditional Cozy Room
    • Stayed 2 nights

    no cupboards

    location staff service

    Stayed in August 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Boutique Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit overprice

    Nice clean room , comfortable and the staff really kind.

    Stayed in August 2025

  • Reviewed: August 17, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Boutique Cozy Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything

    Clean, quiet area, amazing breakfast and top class service.

    Stayed in August 2025

Showing 1 - 25

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