Paying for the airport shuttle. Surely this should be courtesy.

Comfortable hotel, friendly staff.

Stayed in April 2024

Location is not exactly Stansted Airport. Shower gel pump bottle broken. Limescale all over tap and sink. Stains on carpet (one suspiciously looked like blood). Cups for coffee provided were takeaway - which is was also disappointing.

Bed and sheets were clean and comfortable, staff were friendly when engaged with

Stayed in April 2024

Nothing

Clean and comfortable- very close to airport

Stayed in April 2024

The restaurant staff although very friendly, badly dressed and not properly instructed. Food mediocre and unimaginative. Prices reasonable

Not applicable

Stayed in April 2024

Poor signage for car driver

Stayed in April 2024

The shuttle bus could be a bit more frequent and facilities are getting a bit tired (more so the lobby and corridors than rooms though)

Comfortable bed, generally quiet and good breakfast

Stayed in April 2024

Small room had table and chair but could not use it as lack of space. Plastic cups in the bathroom , not reusable.

Ideal location staff were wonderful, so friendly and helpful.

Stayed in April 2024

Expensive bar

Comfortable room, decent breakfast

Stayed in April 2024

The toilet did not stop filling and although addressed by the service team it started again through the night. Car Park very dark towards the back which was a little unnerving at 4am.

Stayed in April 2024

The plumbing in the bathroom was smelly, upon arrival and I entered the bathroom it would overwhelm me, so end up keeping the door closed and only quick shower or when needed.

Waiters, at the beginning weren’t really polite, but I guess We all can have one of those days, 2nd day they were friendlier, food was excellent, so kudos to the chefs. 3&4th day very friendly and helpful staff! Specially thanks to the waiter who used to live in U.S who got me brunch :D

Stayed in April 2024

Everything was really good

Very good choice of breakfast

Stayed in April 2024

Convenient to Stanstead Airport with shuttle pick up from the Airport and ride of 10 minutes or so - cost £4 each way from memory. Not close to anything else, certainly no views - but room was comfortable, there was a restaurant with okay meals. It did the job!

Stayed in April 2024

The food from the restaurant wasn't the greatest and not super cheap either.

Very easy to spend a night close to the airport. Pretty clean, facilities are decent and shuttle to the airport is pretty convenient.

Stayed in February 2024

Nothing

The shuttle was great, reliable really easy. Shout out to Thomas who was learning in the resturant, really nice guy who will go far

Stayed in April 2024

4 pillows in the room and every one of them was lumpy ☹️

Handy to airport. Staff at breakfast the next morning. 5🤩

Stayed in April 2024

Beautiful area and convenient bus service to Stansted Airport

Stayed in April 2024

The car park and hotel are owned independently, so we parked the car here and paid for the week, then took the very frequent (every 30 mins) and cheap (£4pp) shuttle to the airport for our holiday. Upon returning, we checked in for our quick overnight stay before heading home the next day. So much cheaper than booking an airport car park, and the hotel is perfectly acceptable for an overnight after a long flight. Breakfast was hot and fresh and sent us on our way refuelled.

Stayed in February 2024

Once out of the reception area, hotel is very tired looking. Corridors and rooms basic. Beds not overly comfortable, due to thin mattress. Stayed in better airport hotels, however, fully understand condition due to how busy it was. Would consider staying again if we were flying from Stansted again, but would probably try to find a flight from an alternative airport!

Great location for the airport. Could not complain about the full English breakfast - it was a great start to the day. Very modern 4☆ reception area.

Stayed in April 2024

Nothing in particular

Easy to reach from the airport

Stayed in April 2024

there could have been better sound proofing

There was a bed and we slept

Stayed in April 2024

Rather stressful finding a parking space in the dark. Finally had to use an overflow area that was rather rough ground. Made the transfer of luggage a little onerous.

Reception staff, room, breakfast area and breakfast staff all great. Location perfect.

Stayed in April 2024

Did not expect to pay £10 for overnight parking.

Very convenient location. Staff competent, meal in restaurant adequate.

Stayed in April 2024

I was only here for one night. Room was clean and had tea/coffee facilities. Excellent location as it was close to Stanstead airport. shuttle service running from 3am (costs 4 pounds). Friendly staff at reception.

Stayed in April 2024

shuttle service is and parking too expensive it was check to use the airport parking.

very convenient for the airport, and good bar and dining facilities

Stayed in February 2024