Mill Street, Glasgow, G73 2LX, United Kingdom
#76 of 80 hotels in Glasgow
Guests' ChoiceBased on 1941 hotel reviews
7.2Cleanliness
7.7
Comfort
7.6
Location
8.0
Facilities
7.2
Staff
8.4
Value for money
7.6
Free Wifi
8.2
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End of dialog contentReviewed: October 16, 2022
Sarah
United KingdomThe rooms were a little tired with a few broken bits (toilet seat broken and leaky kettle when pouring water in rm106 and broken drawer handle in rm 107). These did not distract from the quietness and spacious rooms though.
Staff very helpful and the rooms clean. The included breakfast was tasty, with proper fresh fruit salad, lovely pastries and cakes and hot toast on request.
Stayed in October 2022
Reviewed: October 16, 2022
Mcneil
United KingdomHaving to leave. But if I had any negatives maybe a better range of drink in the restaurant/bar would be good.
Staff were excellent and happy to help. Breakfast run by waiter Garry was especially good and a happy pleasant chap.
Stayed in October 2022
Reviewed: October 15, 2022
Lee
United KingdomThe restaurant was really nice the staff where absolutely so helpful and the food and prices where superb hats off to the chef. The food was at a high standard.
Stayed in October 2022
Reviewed: October 13, 2022
Charukesi
United KingdomNo late check out option, breakfast was average.
Everything
Stayed in October 2022
Reviewed: October 13, 2022
Paulina
United KingdomRoom hasn't been cleaned properly, dirty carpet .Our one year old been busy picking up little rubbish from the floor.Toilet seat without the top bit ,not able to cover .Not safe if hotel accepting babies.
Cosy room,nice staff.But over all we don't think place is worth it £75 per night.Nice dinner at the hotel.Good location.
Stayed in October 2022
Reviewed: October 9, 2022
Gavin
United KingdomDidn't like having to pay full price for a fry up breakfast when I had included breakfast in the booking
Good location
Stayed in October 2022
Reviewed: October 9, 2022
Kelly-annerose
United KingdomUnfortunately I had two evening meals here and I had to send something back each time due to order being wrong. The food was very under par too, I did tell the waitresses on duty each time but whether that got back to chef or not so that they can improve on it. All staff was friendly and accommodating!
The room was clean, comfortable and I chose one with a bath which I enjoyed twice! The rooms are ring renovated, but not reach the one I was in yet so was a little tired. Shout out to Gary who put smile on my face each morning I attended breakfast, the free continental was great, lots of choices just coffee was Luke warm is only bad thing at breakfast.
Stayed in October 2022
Reviewed: October 8, 2022
Susan
United KingdomThumping music most of day Saturday and up until 12.30am Sunday morning. Perhaps soundproof the party rooms so guests over the top can sleep!
Friendly helpful staff, warm spacious room.
Stayed in October 2022
Reviewed: October 6, 2022
Ranju
IndiaVegetarian breakfast could have been better
Breakfast was very basic, not good for vegetarians
Stayed in October 2022
Reviewed: October 4, 2022
Colin
United KingdomThe building interior needs updating
Stayed in October 2022
Reviewed: October 3, 2022
Emma
United KingdomWas told by reception staff when i made the booking and when we checked in that their would be breakfast options for celiac guests but when morning came the only option we had was an apple banana and yoghurt. Apart from that the hotel was great. Thanks
Staff were friendly. Location was great. Was quiet. Extremely thankful they allowed my dog to stay as well. Highly recommend this hotel.
Stayed in September 2022
Reviewed: September 30, 2022
Saleem
United KingdomBreakfast was really nothing to be fancied about. Basics only with no eggs or potatoes etc. Just croissant, bread and juices
Nice cosy room, ample of parking space, good price
Stayed in September 2022
Reviewed: September 30, 2022
Pwf
United KingdomThere wasn't anything that I didn't like but there's a couple of things which need to be addressed soon. The bathroom extractor didn't work, the toilet seat was loose and the toilet itself is positioned too close to the wall
Reception was friendly and welcoming, as we're all the staff I came across from cleaners to dining room staff. The room had everything I needed for my stay.
Stayed in September 2022
Reviewed: September 27, 2022
Alan
United KingdomThe male member of staff (on our second morning) who made toast did not wear gloves or use tongs when handling the bread. Prior to handling the bread, his hands were around his face and nose and this was concerning from a hygenic perspective, especially in light of covid.
The staff were friendly, helpful and welcoming. The choice for the continental breakfast was good.
Stayed in September 2022
Reviewed: September 27, 2022
John
United KingdomI’ll reserve judgement until the renovations are complete.
Simple but adequate continental breakfast. Great location for my needs. Very helpful staff and management.
Stayed in September 2022
Reviewed: September 26, 2022
John
United KingdomComfortable bed in a well sized room. Good heating. Large carpark was easy to park in.
Stayed in September 2022
Reviewed: September 23, 2022
Scott
United Kingdomrooms could do with a spruce up
friendly staff and comfortable beds
Stayed in September 2022
Reviewed: September 22, 2022
Indu
United KingdomEven though we had to choose a time slot for breakfast, we found the restaurant extremely crowded and we struggled to find a table. The staff were obviously struggling to cope with the number of guests and supplies were running out with long waits for replenishment
Clean premises, friendly staff, decent food options
Stayed in August 2022
Reviewed: September 22, 2022
Carmel
MaltaThe shower kept flipping from hot to cold and vice versa,, Couldn't take a proper shower.
Nice and friendly staff. Very clean place. Good breakfast.Good location.
Stayed in September 2022
Reviewed: September 22, 2022
Alan
United KingdomTelevision in room was quite small . Would prefer tv too be a little bigger.
More than happy with the room and the bed was really comfortable. Ideal for a short 2 night stay.
Stayed in September 2022
Reviewed: September 21, 2022
Robert
Helpful staff, decent room
Stayed in September 2022
Reviewed: September 19, 2022
Donna
United Kingdomvery clean but bit dated shower wasn’t great and as a consequence I thought the bathroom tiled floor a bit dangerous ( water spraying everywhere)
easy to find - plenty of parking - nice size rooms - hotel food was good - a new waitress so service a bit slow but she was so lovely and friendly ,in fact all the staff we actually spoke to were nice .a cleaning lady even offered to carry my bags as she noticed my walking stick ( operation)
Stayed in September 2022
Reviewed: September 18, 2022
Nicola
United Kingdomvery dated and tired rooms, the shower was not really controllable, had to have a bath.
staff were extremely helpful. Dog made very welcome although note there’s an extra charge for the dog and they not allowed in the breakfast room. Adequate cold breakfast buffet
Stayed in September 2022
Reviewed: September 12, 2022
Dianne
United KingdomNext time if using it for a function I would bring my own dj.
Lovely staff. Very helpful Gary especially. Kept is laughing. Very friendly.
Stayed in September 2022
Reviewed: September 12, 2022
John
United Kingdomno comfortable lounge area, areas seemed to be under refurbishment.
location and staff
Stayed in September 2022
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