Roadchef Clacket Lane, Motorway Service Area M25 Westbound, Westerham, TN16 2ER, United Kingdom
#5 of 6 hotels in Westerham
Guests' ChoiceBased on 1600 hotel reviews
7.2Cleanliness
7.6
Comfort
7.6
Location
7.7
Facilities
7.3
Staff
8.8
Value for money
7.8
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Victoria
United KingdomGreat for a quick stop to make an early morning appointment. We arrived very late at night/early hours in the morning and the staff member on duty was really friendly and helpful. The room was clean and spacious, the beds were comfy, and had a hot shower. This is a hotel at a motorway services so don't expect anything fancy; it is good value for money and exceeded our expectations.
Stayed in April 2024
Reviewed: April 30, 2024
Emma
United KingdomPoo stain on the loo pan and no prior notice of the motorway being shut off that night, thus hampering my access to the hotel
Location, cost and Liam on the night shift.
Stayed in April 2024
Reviewed: April 27, 2024
Michael
United KingdomRoom and Bathroom were a little tired in there finish
Room and Bed were clean
Stayed in April 2024
Reviewed: April 27, 2024
Chris
United KingdomTV didn't work. Light in the bathroom faulty.
Clean room. Friendly staff.
Stayed in March 2024
Reviewed: April 24, 2024
John
United KingdomRoom facilities could do with updating / repair: Bathroom door lock faulty Curtains needed replacing
Staff member on duty on our arrival was exceptionally helpful and welcoming
Stayed in April 2024
Reviewed: April 24, 2024
Peter
United KingdomFinding it, when travelling near Westerham. Access off Clackett Lane but that would be impossible to arrange ( unless code given to guest ( but still dangerous lane )
Great price and standard for a single night's stay.
Stayed in April 2024
Reviewed: April 24, 2024
Wilma
NetherlandsNothing
Very good hotel. Very nice big room. Bed was realy comfortable. Tea and coffee making available in the room. Very nice shower. Nice and quiet stay. Location..... well, it is on a motorway, but that's by choice. For us convenient for our trip. Good price/stay balance. And very friendly staff.
Stayed in April 2024
Reviewed: April 23, 2024
Alison
United KingdomBetween the service area and the Days Inn there was a slight smell of drains.
The staff were welcoming and helpful. The room was comfortable and it was nice to have tissues supplied. I had expected it to be rather noisy given its proximity to the service area and the motorway but it was fine.
Stayed in April 2024
Reviewed: April 21, 2024
Karen
United KingdomConvenient location, free parking and WiFi. Staff (especially Jolie, Duty Manager and maintenance staff) on Sat 20 were brilliant/very helpful
Stayed in April 2024
Reviewed: April 19, 2024
Vicky
United KingdomNothing
Clean and comfy Liam on front desk was helpful and kind
Stayed in March 2024
Reviewed: April 19, 2024
Nicola
United KingdomNothing
Friendliness
Stayed in March 2024
Reviewed: April 18, 2024
Lisa-jane
United KingdomA bar area would have been nice but not a deal breaker. The rooms are a little tired but again, not a deal breaker.
Check in was easy and the receptionist was extremely pleasant / helpful. The location is great, with the services across the path. The rate for the room was great. It was a spacious room and one of the most comfiest beds I've slept in. Tea facility a bonus! The room smelt fresh and clean. I would stay here again on my way to Gatwick for an early flight.
Stayed in April 2024
Reviewed: April 15, 2024
Bisma
United KingdomThe temp on the bath tap was difficult to adjust and there wasn’t a lift
Friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
David
United KingdomNo bar
Near M25 on route to Gatwick
Stayed in April 2024
Reviewed: April 14, 2024
Graham
United KingdomNo daily top up of tea, coffee and milk.
Location
Stayed in April 2024
Reviewed: April 11, 2024
Sam
United KingdomIt’s a little run down and the beds weren’t particularly comfortable but it was fine for 2 nights.
It was convenient and had everything we needed for a short stay. Fairly quiet considering the location. The staff were lovely and very helpful.
Stayed in April 2024
Reviewed: April 11, 2024
J
United KingdomBathroom
Location
Stayed in January 2024
Reviewed: April 10, 2024
Maya
United KingdomClean and comfortable and friendly staff. As expected.
Stayed in April 2024
Reviewed: April 9, 2024
Vincent
United KingdomGood price
Stayed in April 2024
Reviewed: April 6, 2024
Joseph
United KingdomDifficult to find Better sign post neede
Stayed in March 2024
Reviewed: April 3, 2024
Thomas
United KingdomIdeal overnight stop over for work. Comfortable bed and had a good nights sleep.
Stayed in March 2024
Reviewed: April 2, 2024
Kate
United KingdomDirections! It’s at a service station off the M25 but it’s not very clear and sat nav takes you a very long way! This is not the hotels fault but an indication of this on the hotel information would be good.
It was basic but clean and just what we needed for 1 night.
Stayed in March 2024
Reviewed: March 30, 2024
Tracey
United KingdomGuy on reception at 3am was very friendly and helpful
Stayed in March 2024
Reviewed: March 29, 2024
Tracy
United KingdomWould benefit from a refurb.
Good value for money. Friendly, helpful staff. Handy services next door.
Stayed in March 2024
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